Platform and Community Management
- Managed daily activity across Instagram, Facebook, Twitter/X, LinkedIn, and TikTok to ensure consistent posting, messaging, and engagement.
- Oversaw company profiles to maintain visual consistency and a cohesive brand voice across all platforms.
- Actively monitored and responded to comments, DMs, and mentions to foster community engagement, and maintain a positive brand presence.
- Fostered a sense of community by engaging consistently in conversations, and building relationships with followers.
- Coordinated promotional partnerships with complementary brands to leverage shared audiences for mutual growth.
Content Creation and Design
- Designed eye-catching graphics, carousels, reels, and stories using Adobe Creative Suite, Canva, and CapCut—tailored to each platform's format and audience.
- Repurposed long-form content (e.g., blogs, videos) into short-form, platform-optimized assets for maximum impact.
- Crafted compelling, on-brand copy that resonated with audiences, generating increased shares and engagement.
- Produced visually appealing creatives that improved content quality and boosted click-through rates.
- Streamlined workflows by developing reusable templates for recurring post types, saving time without sacrificing creativity.
Paid Media and Campaign Execution
- Handled post boosting and ad buys across Meta, LinkedIn, and other platforms to expand reach, drive engagement, and support conversions.
- Managed campaign budgets, and monitored performance metrics, including CPC, CTR, and ROAS.
- Launched targeted email campaigns to support social efforts, increase the subscriber base, and drive conversions.
Performance Analysis and Reporting
- Compiled weekly and monthly reports using tools like Meta Business Suite, Google Analytics, Buffer, and Sprout Social to assess campaign performance and audience behavior.
- Conducted in-depth social media competitor audits to track industry trends, inform strategy, and improve performance.
- Analyzed trends and data to optimize posting schedules, improve reach, and enhance engagement.
Collaboration and Brand Alignment
- Worked cross-functionally with content creators, designers, and product teams to align messaging, visuals, and goals.
- Partnered with influencers and stakeholders to coordinate collaborative content that reflected the brand's tone and objectives.
- Collaborated with the marketing and email teams to ensure consistent branding across all digital touchpoints.
Strategy, Innovation, and Leadership
- Improved organic reach by optimizing content for search visibility and platform-specific engagement algorithms.
- Kept up with platform updates, algorithm changes, and social media trends to adapt strategies and stay competitive.
- Trained junior team members on content creation tools, platform best practices, and campaign management.
Key Achievements:
- Boosted brand awareness through innovative campaigns and strategic content planning.
- Increased audience engagement and organic reach through data-driven optimizations, and creative storytelling.
- Contributed to the development of an efficient content pipeline that improved consistency and reduced turnaround time.