Reanne Chia Yah Hui
Summary
With strong interpersonal skills and genuine enthusiasm, I excel in fast-paced, team-oriented environments. I consistently maintain high standards of organization and efficiency. Eager to leverage and enhance my communication and customer service abilities, I am prepared to contribute effectively as a [Desired Position]. My proactive approach and dedication to exceptional service would make me a valuable asset to the team and the company.
Overview
4
4
years of professional experience
Work History
Full-Time Barista Intern
Starbucks, Barista
09.2022 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs
- Contributed to a positive team environment through effective communication and collaboration with colleagues
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty
- Controlled line and crowd with quick, efficient service
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise
- Increased repeat business by providing exceptional customer service and building rapport with customers
Warehouse Packer
MOH Project
08.2021 - 10.2021
- Packing & Labelling of ART test kits
- Must work efficiently
- Must meet tight deadlines
Blackmagic Design
03.2021 - 04.2021
- Assembly of parts
- Checking, and sorting finished goods
- Assisting inline operations
Education
Bachelor of Business - Economics
Singapore Institute of Management
Singapore08-2025
Diploma - Hospitality & Tourism Management
Temasek Polytechnic
Singapore04-2023
Skills
- Proficient in using Microsoft Office Apps (Word, PowerPoint & Excel)
- Proficient in using R Studio and Google Colab
- Time management
- Able to work independently
- Product upselling
- Always open to constructive criticism and constantly improve based on it
- Adapts quickly to new environments
- Attention to detail
- Team player
- Inventory management
- Training new hires
Activities
Track & Field Team (Sprints), Bedok View Secondary School, 01/01/16, 12/31/19, Got into semi-finals for NSG B-Division Girls 4x100m relay, Trained with teammates on the coordination of passing the baton, Awarded with the School Colours Award for outstanding contribution in Track & Field
Timeline
Full-Time Barista Intern
Starbucks, Barista
09.2022 - Current
Warehouse Packer
MOH Project
08.2021 - 10.2021
Blackmagic Design
03.2021 - 04.2021
Bachelor of Business - Economics
Singapore Institute of Management
Diploma - Hospitality & Tourism Management
Temasek Polytechnic
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