Summary
Overview
Work History
Education
Skills
Languages
Timeline
SalesManager
Reagan Bee

Reagan Bee

Summary

Dynamic Sales Manager with a proven track record at HA Furniture Pte Ltd, excelling in relationship building and sales team training. Successfully developed strategies that enhanced customer engagement and optimized inventory management, driving significant sales growth. Adept at analyzing market trends to seize new opportunities and elevate team performance.

Overview

17
17
years of professional experience

Work History

Sales Manager

HA Furniture Pte Ltd
06.2024 - Current
  • Developed sales strategies to drive customer engagement and increase product visibility.
  • Implemented inventory management practices to optimize stock levels and reduce excess.
  • Trained team members on product knowledge and customer service techniques to enhance sales performance.
  • Collaborated with marketing team to create promotional materials that effectively communicated product benefits.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Attended industry events and conventions to expain sales opportunities.
  • Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.

Senior Sales Associate

Chow Tai Fook Jewellery Changi Airport
03.2023 - 12.2023
  • Delivered exceptional customer service to enhance client satisfaction and drive repeat business.
  • Educated customers on product features, benefits, and care to support informed purchasing decisions.
  • Assisted in inventory management, ensuring stock levels met demand and minimizing discrepancies.
  • Collaborated with team members to achieve sales targets and promote a cohesive work environment.

Sales Associate

Emperor Watch and Jewellery Orchard
06.2019 - 09.2022
  • Assisted customers with product selection and provided tailored recommendations to enhance shopping experience.
  • Operated point-of-sale systems efficiently, ensuring accurate transactions and customer satisfaction.
  • Maintained visual merchandising standards, contributing to an inviting store atmosphere.
  • Processed inventory shipments and restocked shelves to ensure product availability for customers.
  • Represented iconic names like Rolex and Tudor.

Branch Manager

Poh Heng Jewlery
06.2010 - 06.2019
  • Led branch operations, ensuring compliance with company policies and regulatory requirements.
  • Developed team performance through coaching and mentoring, enhancing customer service skills.
  • Implemented inventory management systems, optimizing stock levels and reducing discrepancies.
  • Analyzed sales data to drive strategic initiatives, increasing revenue and market presence.

Sales Associate

Poh Heng Jewelry
03.2008 - 06.2010
  • Resolved customer inquiries and complaints promptly, fostering positive relationships and repeat business.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.

Education

High School Diploma -

SMK Sungai Besar Malaysia High School
Malaysia

Gemological Institute of America (GIA)
Thailand

Skills

  • Relationship building
  • Sales team training
  • Staff management
  • Goals and performance

Languages

English
Chinese (Mandarin)
Malay
Chinese (Cantonese)

Timeline

Sales Manager

HA Furniture Pte Ltd
06.2024 - Current

Senior Sales Associate

Chow Tai Fook Jewellery Changi Airport
03.2023 - 12.2023

Sales Associate

Emperor Watch and Jewellery Orchard
06.2019 - 09.2022

Branch Manager

Poh Heng Jewlery
06.2010 - 06.2019

Sales Associate

Poh Heng Jewelry
03.2008 - 06.2010

High School Diploma -

SMK Sungai Besar Malaysia High School

Gemological Institute of America (GIA)

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Reagan Bee