Razan Hejazi

• Stocked clean plates, glasses and utensils to foster sanitary environment and reduce risk.
• Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
• Collaborated with management to implement new strategies for improving restaurant efficiency and guest satisfaction.

•Cooperated with stylists and management to ensure shoots went smoothly.

•Walked with poise and conveyed specific emotions under the direction of the show designer.

•Held my position until the photographer captured the required images.

•Changed outfits quickly in between shots.

Managed and retained high-value client accounts to exceed monthly revenue targets.
Cold called prospective clients to secure in-person appointments and pitches.
Built profitable business relationships to support sales strategies.

 Greet and acknowledge guests and seat patrons by escorting them to assigned table or communicate delays and offer additional services such as beverages to keep them occupied while waiting.

 Present menus, create personal dining experience, answer questions, and offer information on menu items, beverages, and specials.

 Accept and organize reservations, and prioritize reservations to accommodate customers.

 Prepare seating assignments prior to service and present plan to restaurant during pre-shift meeting.

 Walk through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.

•Regional and national sales and marketing support, strategy and planning.

•Responsible for the success of assigned marketing budget, projects, and initiatives.

•Worked with national accounts and cross-functional teams to conceptualize short term and long term marketing strategies.

•Led meetings with the creative department and third-party vendors to design and deliver an integrated marketing campaign including print, email and web content.

• Increased communication between sales, marketing, and IT project delivery teams.

•Collaborated with marketing representatives on sales calls and provided the technical support to close deals.

 Clear speech.
 A polite manner.
 A high standard of personal presentation.
 Excellent verbal and written communication skills.
 A good telephone manner.
 Customer service skills, patience and tact.
 The ability to be calm and well organised, even when working under pressure