Razali Ramli Razali

• Increased customer satisfaction by actively addressing concerns and ensuring timely resolutions.
• Collaborated with executive leadership on strategic planning initiatives to drive business growth.
• Developed comprehensive training programs for staff, enhancing team performance and skill sets.
• Implemented risk assessment procedures to minimize potential disruptions across all areas of operation.

.Oversee the whole operation and ensuring smooth work flow.

.Coordinating with other staff fields as to have good communication relevant to work.

.Maintaning and having good standards of work ethics as presentation is what we are portraying to the company.

.Liasing with the manager of the property as to have better knowledge of the expectations and surroundings.

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.

• Completed workplace safety and hazard inspections.
• Monitored safety practices of new and existing employees.
• Led employee training on safe usage of equipment.
• Assisted in accident investigations, identifying root causes, and recommending corrective actions to prevent future occurrences.