Summary
Overview
Work History
Education
Skills
Timeline
Generic
Ray Yong Chin Chong

Ray Yong Chin Chong

Summary

Accomplished Retail Supervisor with a proven track record at OGAWA HEALTH CARE PTE LTD, enhancing store operations and customer satisfaction. Expert in inventory control and staff training, I boosted sales through strategic merchandise promotion. Skilled in customer service management and team motivation, I consistently achieved and surpassed sales goals. Results-driven Retail Supervisor with proven expertise in inventory management and sales enablement. Handles routine operations efficiently and addresses problems proactively. Highly experienced in fast-paced retail work and skilled at coordinating both customer-facing and back-end functions. Talented Job Title bringing strong sales, service and team leadership abilities. Focused on maximizing team efficiency and daily success by organizing schedules and setting up effective workflows. Manages and monitors associates to quickly spot and correct any concerns. Seeks out opportunities to improve operations and increase efficiency. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience

Work History

Retail Supervisor

OGAWA HEALTH CARE PTE LTD
05.2019 - Current
  • Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
  • Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
  • Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
  • Boosted store sales through effective merchandising, product placement, and promotional displays.
  • Supported inventory management tasks including ordering stock items and conducting physical inventory counts ensuring proper stock levels.
  • Collaborated with management to develop sales goals and strategies that aligned with company objectives.
  • Managed inventory levels for optimal stock availability and minimized overstock situations.
  • Built successful retail teams by instilling culture of collaboration and developing daily plans centered on common group goals.

Retail Sales Associate

VISO PTE LTD
01.2016 - 01.2019
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.

Retail Supervisor

NORBREEZE GROUP
06.2014 - 06.2016
  • Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
  • Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
  • Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
  • Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.

Education

Secondary 2 - Nil

Yusof Ishak Secondary
07.1998

Skills

  • Task Delegation
  • Store Organization
  • Inventory Control
  • Staff Training and Development
  • Customer Service Management
  • Store operations
  • Store maintenance
  • Employee Motivation
  • Goal Setting and Achievement
  • Merchandise Inspection
  • Promotions and Marketing
  • Sales strategy development

Timeline

Retail Supervisor

OGAWA HEALTH CARE PTE LTD
05.2019 - Current

Retail Sales Associate

VISO PTE LTD
01.2016 - 01.2019

Retail Supervisor

NORBREEZE GROUP
06.2014 - 06.2016

Secondary 2 - Nil

Yusof Ishak Secondary
Ray Yong Chin Chong