Rayner Lin
Summary
Highly motivated individual with core values and a strong sense of integrity, able to handle confidential projects. Excel in streamlining of business processes leading to efficacy. Possesses a keen eye for details and meticulous with tasks entrusted. Self-starter and quick-learner who is result oriented tend to perform beyond expectations.
Overview
18
18
years of professional experience
Work History
Stall Assistant
Gan Lao Zai
2025.04 - Current
- Streamlined daily operations to enhance workflow efficiency and improve service delivery.
- Implemented inventory management systems, reducing waste and optimizing stock levels.
- Monitored customer feedback to identify areas for service improvement and enhance client satisfaction.
- Upsold additional products or services when appropriate, maximizing revenue potential for each customer interaction.
- Assisted in inventory management, ensuring accurate tracking and timely reordering of products.
Supervisor
Genki Sushi Singapore Pte Ltd
2021.03 - 2025.03
- Training of new join staff in accordance to company’s SOP and regulations.
- Ensure food safety practices and hygiene standards by SFA and internal audit checks by QA department.
- Analyzing and breaking down of sales target into daily sales projection for accurate stock ordering.
- Daily sales projection as guide for food preparation to maintain food quality and freshness.
- Liaise with supply chain operation team for central kitchen and external supplier ordering status for late delivery or stock exchange.
- In charge of month end stock take and reporting to HQ.
- Daily sales reporting to higher management which includes take up rate of promotional and new items.
Management Trainee
IPPUDO Singapore Pte Ltd
2016.10 - 2018.12
- Planning of kitchen staff work schedules, order and maintain an inventory of food supplies from external suppliers and factory. Daily operation reporting to management.
- Check freshness of food ingredients by the quality and correct stock rotation.
- Ensure uniform serving sizes and quality of food.
- Inspect supplies, equipment and work areas for cleanliness and functionality.
- Monitor sanitation practices and follow kitchen safety standards.
- Train and supervise newly hired cooks.
Personal Banker
United Overseas Bank Ltd
2014.10 - 2016.05
- Actively involved in understanding customer’s financial needs as well as providing them with timely information, advice, and recommendations to fit their banking requirements.
- Continually deepen relationships with new and existing customers.
- Provide tailored financial solutions to meet clients’ financial planning needs.
- Apply due diligence and integrity to ensure proper advisory procedures and meticulous documentation in compliance with the bank’s internal policies, business processes, and regulatory requirements.
- Utilize a combination of the bank’s branch network, teleconsulting, and referrals to meet and exceed individual sales target.
- Overview: Customized a stock-taking procedure to ensure food quality and reduce workload for co-workers in order to achieve more.
- Overview: Letter of commendation received for high-quality customer service provided.
Admin Executive (Personal Assistant to Director)
QMT Industrial & Safety Pte Ltd
2011.07 - 2013.05
- Have good knowledge of business workflow, assist management in developing proper workflow to streamline overall procedures in pursuit of excellence and innovation in sales.
- Assist sales coordinator in client account management duties such as quotations, delivery orders, goods procurement and arrangement for timely goods delivery to customers.
- In-charge of annual stocktake and stock management by inputting values of goods received by warehouse into the computing system (ACCPAC), constant update of system with new items available for sale.
- Monthly evaluation of company strategies in ensuring continuous customer and employee satisfaction.
- A management representative for various company accreditations such as ISO 22301:2012 Business Continuity Management System(BCM), Health Science Authority (HSA) Good Distribution Practice for Medical Services (GDPDMS) and BizSafe Level 3. Certified ISO 9001:2008 Internal Auditor.
- In-charge of the company’s IT and accounting system and providing general support to all staff, self troubleshoot or liaise with the vendor consultant to ensure business continuity and reduce downtime.
- Coaching and supervising of junior employees in the company’s workflow and system procedures in ensuring smooth work efficiency.
- Assist of general accounting roles such as accounts payable/ accounts receivable, preparing tax and proforma invoices
- Ensure timely payment by customers depending on their credit term and follow up to chase payment.
- Client account management, issuing of delivery orders, coordinating sales and purchase procedure.
- Providing overall clerical and administrative support in the company.
- Overview: Customized workflow for the company to improve efficiency and was commended by the Director for being a role model of the company.
Assistant Operations Officer, (NS) Inspector, Delta Division, Bukit Merah Neighborhood Police Centre (NPC)
Singapore Police Force
2007.06 - 2009.06
- Supervision of daily NPC administrative matters such as log sheets and maintenance book.
- Assisted in various annual audits (Counter, maintenance and armory).
- Participated and assisted in coordinating major events such as ASEAN Summit 2007, NDP 2008 and International Institute for Strategic Studies (IISS).
- Contributed value-added implementations and constructive suggestions in improving the welfare of fellow officers as the Welfare Representative of the Operations Department.
- Overview: Received Commander’s Award while serving Delta Division. Commander personally commended me for being steadfast and vigilant.
Education
Bachelor of Business - Economic and Finance
Royal Melbourne Institute of Technology University
01.2014
Skills
- Proficient in MS Office (Word, Excel, PowerPoint, Access, Outlook), ACCPAC, Photoshop Able to conduct internal audits to ensure compliance with the regulatory board
- Efficient Time Management Skills
- Resourceful & Proactive
- Organized & Detail Oriented
- Good Listening & Problem Solving Skills
- Organizational Knowledge
- Independent & Reliable
- Effective Communication Skills
- Dedicated & Strong Sense of Loyalty
Websites
Languages
English
Bilingual or Proficient (C2)
Mandarin
Bilingual or Proficient (C2)
Vietnamese
Beginner (A1)
TESTIMONIAL
“I consider him a model member of the team who provided consistency and delivered expectations.” Benjamin Tan, Director QMT Industrial & Safety Pte Ltd
RELEVANT EXPERIENCE
Tertiary CCA Committee of Club Alliance which focus on volunteerism 2003 – 2007
Timeline
Stall Assistant
Gan Lao Zai
2025.04 - Current
Supervisor
Genki Sushi Singapore Pte Ltd
2021.03 - 2025.03
Management Trainee
IPPUDO Singapore Pte Ltd
2016.10 - 2018.12
Personal Banker
United Overseas Bank Ltd
2014.10 - 2016.05
Admin Executive (Personal Assistant to Director)
QMT Industrial & Safety Pte Ltd
2011.07 - 2013.05
Assistant Operations Officer, (NS) Inspector, Delta Division, Bukit Merah Neighborhood Police Centre (NPC)
Singapore Police Force
2007.06 - 2009.06
Bachelor of Business - Economic and Finance
Royal Melbourne Institute of Technology University