Summary
Overview
Work History
Education
Skills
Interests
Accomplishments
Timeline
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Rayn Kang Lam Fong

Singapore

Summary

A driven and adaptable Bachelor of Business undergraduate majoring in Supply Chain and Logistics Management, with a rich background in customer service, operations and engineering. Fluent in English, with proficiency in Chinese and Hokkien, I have gained hands-on experience in diverse roles ranging from food and beverage service to assembly engineering. My expertise includes managing operational tasks, optimizing workflows and training staff, alongside technical skills in quality assurance, valve assembly and the use of Unix/Linux. Eager to apply my communication skills, problem-solving abilities and supply chain knowledge to a dynamic organization, I aim to contribute to business operations and drive efficiency in a fast-paced, global environment.

Overview

9
9
years of professional experience
3
3
Languages

Work History

BARISTA (PART TIME)

STARBUCKS SINGAPORE
03.2023 - Current
  • Certified Food and Beverage handler and Customer Service Excellence-1
  • Assisted in closure of store and End-Of-Day managerial duties and training of new baristas
  • Made drinks and excelled in customer service role
  • Participated in stock take and assisted other stores as attachment

ASSEMBLY ENGINEER (MECHATRONICS)

FLOWSERVE
11.2023 - 01.2024
  • Assembly, Disassembly, Repairing, Testing of Valves
  • Worked in clean room for assembly of Oxygen Valves
  • Sanding metal pieces and bending of tubes to be fitted into Valves
  • Obtained Apply Workplace Safety and Health in Metal Work-1 Certification

INTERNSHIP

MEDIATEK
09.2019 - 02.2020
  • Interned as a Quality Assurance Engineer
  • Use of Operators, custom compiler, Unix/Linux Terminal
  • Drawing and Debugging of QA Patterns and issues in prewritten rule script with use of terminal software
  • Coding with Python and Perl

CREW (PART TIME)

UDDERS (BUKIT TIMAH)
06.2018 - 08.2019
  • My role is to serve the customers and scoop ice cream for them.
  • Learned customer service, how to mix batter for waffles and at the same time the pos system.
  • Having prior experience as a barista, I was tasked with making coffee for customers as well.

BARISTA (PART TIME)

STARBUCKS SINGAPORE
06.2016 - 02.2018


  • Customer Service
  • Trained as a part time supervisor before leaving the company.
  • Promoted to Starbucks Coffee Master
  • Certified Latte Artist
  • Counting our own floats before and after our shifts.
  • Sales Experience
  • Learned how to sort items and pastries accordingly with the FIFO method (first in first out)


Education

BACHELOR OF BUSINESS - LOGISTICS AND SUPPLY CHAIN MANAGEMENT

RMIT
Singapore Institute Of Management
08.2026

DIPLOMA IN ELECTRICAL & ELECTRONIC ENGINEERING -

SINGAPORE POLYTECHNIC
Singapore
03.2020

Skills

  • Qualified Driver's License (Class 3)

  • Certified Food and Beverage Handler

  • Workplace Safety & Health in Metal Work-1

  • Customer Service Excellence-1

  • Attention to Detail

  • POS Operating System

  • Clean Room Protocols and Procedures

  • Multitasking

Interests

Fishing

Lion Dance

Networking

Card Collecting

Accomplishments

  • Graduating with Gold with Honours for CCA (2020), Participated in National Lion Dance Competition (Singapore Polytechnic).
  • Engineering Challenge Competition (2015), Attained second place in the competition (Singapore Polytechnic).
  • Ice Cream Making Competition (NYP - 2012), Came in Second Place representing my secondary school (Gan Eng Seng School).


Timeline

ASSEMBLY ENGINEER (MECHATRONICS)

FLOWSERVE
11.2023 - 01.2024

BARISTA (PART TIME)

STARBUCKS SINGAPORE
03.2023 - Current

INTERNSHIP

MEDIATEK
09.2019 - 02.2020

CREW (PART TIME)

UDDERS (BUKIT TIMAH)
06.2018 - 08.2019

BARISTA (PART TIME)

STARBUCKS SINGAPORE
06.2016 - 02.2018

BACHELOR OF BUSINESS - LOGISTICS AND SUPPLY CHAIN MANAGEMENT

RMIT

DIPLOMA IN ELECTRICAL & ELECTRONIC ENGINEERING -

SINGAPORE POLYTECHNIC

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