Experienced in implementing and enforcing regulatory compliance. Identifies and resolves violations and develops corrective action plans. Decisive and detail-oriented in upholding standards. Skilled in problem-solving and team collaboration, I excel in adapting to evolving challenges while ensuring compliance with regulations and protocols in the enforcement of tobacco laws. My goal is to contribute significantly to an organization that values diligence, strategic thinking, and a proactive approach to security and operational challenges.
* Attend to feedback, complaints, tip offs on Tobacco related offences and work assigned by the Authority
* Conducting observations, patrols and Enforcement activities, Conducting raids and operations under appropriate supervision of the Authority officers.
* Other consecutive documentation works related to the job assigned and other jobs instructed by the authority.
* Participated in 2 major operation at the warehouse, where we raided illegal items and confiscated everything on site. Additionally, I've been involved in intercepting numerous attempts of vaporizer smuggling at the Inland Checkpoints, often detected by vigilant ICA Officers during inspections of heavy vehicles.
* More recently, in March 2024, I was part of another operation that led to a significant seizure at the Woodlands BizHub warehouse. In addition to those operations.
* my daily job scope includes conducting
* Purchase, Use and Possession (PUP) checks island-wide as assigned by my Operations Manager.
* I'm also responsible for collecting seizures from various sources, including the Singapore Police Force Division, Changi Airport, and other locations
* I also perform routine outlet checks at retail shops that sell tobacco products to ensure compliance with licensing requirements and protocols set by the Health Sciences Authority (HSA), including adherence to standard packaging regulations.
* I'm also required to file reports for each case and provide statements for any detections made.
* Ensured consistent application of laws and regulations across diverse contexts by adhering strictly to established protocols.
* Used critical thinking to break down problems, evaluate solutions and make decisions.
* Reduced repeat offenses by implementing targeted interventions for identified problem areas or individuals.
* Adapted quickly to changing circumstances or emerging threats during field operations for optimal situational
awareness.
*Attend to questions on security in the premises.
*Compile incident reports.
*Conduct armed security patrol in the premises.
*Control crowds in public areas and manage traffic on the roads.
*Perform armed access control and security screenings.
*Perform armed security surveillance at the command centre.
*Perform law enforcement duties.
*Provide armed guarding and escorting services.
*Provide quick responses to incidents.
*Involved in Joint-Ops with MOH during Covid-19 as a Quarantine Officer Island wide.
*Provide Event Management and Co-ordination services to ensure successful running & execution of the event to customers both locally and overseas.
*Conceptualization, planning, programming and all other related matters pertaining to events.
Interviewing techniques
Team collaboration and leadership
Proficient in problem-solving and analytical thinking
Adaptable to changing environments and requirements