Rayhan Zikry
Summary
Offering experienced with a strong focus on interpersonal skills,time management, and problem solving abilities . seeking full-time position to leverage this strengths. committed to upholding high levels of efficiency and productivity while actively contributing to the overall success of the organization. excited to apply expertise and make a valueble contribution within a dynamic team enviroment that values collabration and foster innovation.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Food and Beverage Assistant
Padi Restaurant
- Successfully juggled multiple tasks and priorities in a high-pressure environment, consistently maintaining a professional demeanor and high-quality service.
- Promoted teamwork among staff by coordinating tasks efficiently during peak service times, ensuring smooth operations.
- Streamlined ordering process for faster service, effectively managing multiple orders simultaneously.
- Managed cash transactions responsibly while maintaining complete confidentiality regarding sensitive financial information from guests.
- Maintained a clean and organized dining area, ensuring the highest level of sanitation and hygiene standards were met.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders, resulting in positive customer feedback.
PC Technician
Dynacore
- Reduced downtime by performing routine maintenance on computer systems, ensuring optimal functioning at all times.
- Optimized PC security by installing antivirus software and implementing best practices for data protection.
- Established strong relationships with clients through clear communication and consistent follow-up regarding any ongoing technical concerns.
- Managed inventory of hardware components, maintaining an organized workspace with necessary resources readily available.
SINGAPORE ARMED FORCES
Military Security
06.2023 - Current
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Developed and maintained courteous and effective working relationships.
Retail Sales Associate
Cotton On Group
11.2020 - 08.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Sales Associate
Challenger
06.2018 - 01.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
HIGHER NITEC - Maritime Studies
ITE COLLEGE CENTRAL
ANG MO KIO2022
NITEC - Computer Networking
ITE COLLEGE EAST
SIMEI12.2019
GCE N LEVELS -
Greenview Secondary Shool
Pasir Ris11.2016
Skills
- Organizational growth
- Guest services
- Team leadership
- Customer engagement
- Self motivation
- Customer service
- Problem resolution
- Surveillance
- Threat management
- Operations management
- Military experience
Certification
- EDUSAVE GOOD PROGRESS AWARD
- CERTIFICATION OF APPRECIATION IN NCC
- AERONAUTICS ELECTIVE CERTIFICATE
- OVERSEAS SERVICE LEARNING PROJECT CERTIFICATE
- ISLAND DEFENDER TRAINING CENTRE CERTIFICATE
- OVERSEAS INDUSTRIAL ATTACHMENT PROGRAM CERTIFICATE
Languages
English
Malay
Timeline
SINGAPORE ARMED FORCES
Military Security
06.2023 - Current
Retail Sales Associate
Cotton On Group
11.2020 - 08.2022
Sales Associate
Challenger
06.2018 - 01.2019
Food and Beverage Assistant
Padi Restaurant
PC Technician
Dynacore
HIGHER NITEC - Maritime Studies
ITE COLLEGE CENTRAL
NITEC - Computer Networking
ITE COLLEGE EAST
GCE N LEVELS -
Greenview Secondary Shool
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