Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ravishankar Ragavendran

TEAM LEADER/RETAIL SHOP
singapore

Summary

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature. Reliable Shift Leader with ( 5 years in RETAIL GROUP) industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level TEAM LEADER position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

13
13
years of professional experience

Work History

Shift Leader

DFI RETAIL GROUP
05.2022 - 05.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Completed cash and credit card transactions accurately using POS software
  • Increased sales by 20-40% per month

Team Leader

CHEERS HOLDINGS PTE LTD
05.2013 - 04.2019
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Managed maximum 700 customer per day

Back of House Team Member

PIZZAHUT
03.2010 - 04.2013
  • Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
  • Coordinated with kitchen staff, working hard to stay ahead of demand and exceed customer expectations.
  • Maintained and sanitized service stations, prep areas, and countertops.
  • Removed garbage, compost, and recycling, and placed in designated container areas.
  • Preparation of pizza
  • Maintained and tracked food, cooler, and freezer temperatures.
  • Checked food preparation and presentation to verify quality and consistency.
  • Verified dishes were prepared according to restaurant recipes and quality standards.
  • Cleaned and maintained work areas, equipment and utensils.
  • Followed food safety practices and sanitation guidelines.
  • Maintained high personal grooming standards and uniform presentation.
  • Managed 50-100 customer shift

Education

No Degree - CATERING TECHNOLOGY

SMALL INDUSTRIES SERVICE INSTITUTE
INDIA
06.1999

No Degree - NLC

NLC BOYS HIGHER SECONDARY SCHOOL
INDIA
06.1992

Skills

  • Sales Reporting
  • Staff Development
  • Cash Handling
  • Daily Workflows
  • Staff Training
  • Team Leadership
  • Safety Processes
  • Job Assignments
  • Inventory Counts
  • Shift Paperwork Completion
  • Shift Checklists
  • Cash Sales Counts
  • POS System Operations
  • Safety and Sanitation Standards
  • Handling Customer Complaints

Timeline

Shift Leader

DFI RETAIL GROUP
05.2022 - 05.2023

Team Leader

CHEERS HOLDINGS PTE LTD
05.2013 - 04.2019

Back of House Team Member

PIZZAHUT
03.2010 - 04.2013

No Degree - CATERING TECHNOLOGY

SMALL INDUSTRIES SERVICE INSTITUTE

No Degree - NLC

NLC BOYS HIGHER SECONDARY SCHOOL
Ravishankar RagavendranTEAM LEADER/RETAIL SHOP