Ravindran Kathergamathamby
Security Supervisor/ Career Coach / Trainer
Singapore
Summary
Cultivated relationships with community members to address challenges and promote camaraderie. Recognized for creating a welcoming atmosphere that encourages positive interactions in public spaces. Developed rapport with local residents, often receiving complimentary refreshments as a sign of appreciation. Advocated for a culture of effort and passion among team members. Grateful for the opportunity to present this resume. Passionate operations manager with a focus on strategic team development, cost efficiency, and operational excellence.
Overview
46
46
years of professional experience
1
1
Certification
Work History
Security Supervisor
PICO Guards PTE LTD
07.2025 - Current
- Supervised security personnel to ensure compliance with safety protocols and procedures.
- Developed and implemented training programs for new security staff, enhancing team effectiveness.
- Conducted regular security assessments to identify vulnerabilities and improve response strategies.
- Coordinated incident response efforts, minimizing risks and ensuring swift resolution of security breaches.
- Collaborated with law enforcement agencies to strengthen community safety initiatives and communication.
- Established reporting protocols for security incidents, improving documentation accuracy and accountability.
- Led investigations into security violations, providing detailed reports for management review and action.
- Implemented new security technologies to enhance surveillance capabilities and operational efficiency.
- Conducted regular patrols of facility to detect and deter security threats.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Recorded incident reports with detailed accounts of occurrences.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
- Developed and implemented strategies to prevent and respond to security incidents.
- Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Screened vendors and contractors before granting access to restricted areas within mall.
- Provided ongoing training for staff members on key aspects of physical security principles, such as access control systems or situational awareness techniques during routine operations.
- Monitored and approved access control systems for accessibility to authorized personnel.
- Evaluated security personnel performance regularly through unannounced drills or simulated emergency scenarios that helped identify areas for improvement and additional training needs.
- Reduced incidents of theft and vandalism by closely monitoring surveillance systems and coordinating with law enforcement.
- Enhanced effectiveness of security patrols by using data analytics to identify high-risk areas.
- Led team of security personnel, ensuring high standards of discipline and professionalism were maintained.
- Implemented state-of-the-art access control system, significantly improving management of entry points.
- Facilitated collaboration between different departments to ensure cohesive security strategy across organization.
- Coordinated security operations during high-profile events, ensuring safe environment for attendees and participants.
- Developed strong relationships with local law enforcement agencies, which aided in quick responses to incidents.
- Conducted regular security audits, significantly improving safety and security protocols within facility.
- Supervised team of Number security personnel during shift.
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
- Analyzed security threats and risks and developed mitigation strategies to reduce potential losses.
- Cultivated relationships with external security vendors to make additional security resources available if necessary.
- Evaluated security systems and procedures to identify areas for improvement.
- Determined security budgets and identified opportunities to optimize resource utilization.
- Coordinated with IT personnel regarding security of digital assets and information systems.
Senior Security Officer
Premier Security Cooperative PTE LTD
01.2024 - 07.2025
- Supervised daily security operations, ensuring compliance with safety regulations and protocols.
- Conducted regular risk assessments to identify vulnerabilities and implement corrective measures.
- Developed training programs for new security personnel, enhancing team performance and efficiency.
- Monitored surveillance systems to detect suspicious activities and respond promptly to incidents.
- Collaborated with law enforcement agencies during investigations, providing critical information and support.
- Led emergency response drills, ensuring readiness of staff in crisis situations and enhancing response times.
- Managed access control systems effectively, ensuring only authorized personnel were granted entry to restricted areas.
- Ensured a safe work environment by monitoring surveillance systems and addressing potential threats promptly.
- Maintained detailed records of all security-related activities for accurate reporting and analysis purposes.
- Reduced security breaches by developing and enforcing strict policies and procedures.
- Liaised with external vendors and contractors to ensure adherence to established security protocols while working onsite or accessing company resources remotely.
- Demonstrated strong leadership skills in the face of high-pressure situations, providing clear direction to team members during crisis response efforts and ensuring a swift return to normalcy once any immediate threats were neutralized.
- Led a team of junior security officers, providing guidance and support in their professional development journeys.
- Increased employee awareness of security protocols through comprehensive training sessions.
- Developed strong relationships with local law enforcement agencies, facilitating effective collaboration during critical incidents.
- Ensured compliance with relevant industry regulations and standards through diligent policy enforcement and regular updates as needed.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Completed full building and grounds patrols to spot and investigate concerns.
- Investigated suspicious activities and persons to maintain security of premises.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Issued access cards to authorized personnel to monitor access points.
Security Officer
CERTIS Cisco
12.2020 - 12.2022
- Monitored premises and ensured safety protocols were consistently enforced.
- Conducted regular inspections of security systems and equipment for optimal functionality.
- Responded to incidents, assessed situations, and implemented appropriate emergency procedures.
- Collaborated with law enforcement during investigations and incident resolutions.
- Trained new security personnel on policies, procedures, and emergency response techniques.
- Managed access control procedures to ensure authorized entry to facilities at all times.
- Coordinated security operations during special events, ensuring compliance with regulations and policies.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reported suspicious activities and persons to law enforcement.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Created a culture of safety awareness among employees through regular presentations and communication on security issues.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Monitored CCTV cameras and alarm systems for security breaches.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Issued access cards to authorized personnel to monitor access points.
Constituency Manager
People's Association
Singapore
12.1992 - 05.2019
- Acquired and implemented new skills in daily tasks to drive productivity improvements.
- Performed routine tasks to ensure operational effectiveness and accuracy.
- Fostered a positive environment through respectful interactions and a commitment to helping others.
- Oversaw scheduling of flexible work hours, including night, weekend, and holiday shifts. Coordinated staffing to ensure adequate coverage during high-demand periods. Fostered a responsive work environment to enhance team productivity.
- Ensured compliance with applicable standards and regulations to foster a safe working environment.
- Cultivated a positive and energetic atmosphere to enhance team performance in a high-pressure setting.
- Utilized critical thinking skills to dissect challenges, assess various solutions, and implement effective decisions.
- Provided friendly and efficient service to enhance customer satisfaction, adeptly handling challenging scenarios.
- Fostered courteous and productive working relationships to enhance team dynamics and project outcomes.
- Analyzed information to identify issues and deliver effective solutions for operational efficiency.
- Delivered exceptional customer service to 50 clients by following detailed service procedures.
- Streamlined processes to support organizational goals through consistent dedication.
- Engaged in team-building exercises aimed at enhancing workplace camaraderie.
- Contributed to continuous improvement efforts through the development of innovative suggestions and active participation in teamwork-oriented problem-solving activities.
- Applied effective coordination and planning skills to meet established deadlines and deliver results.
- Engaged with customers to swiftly resolve concerns and communicated major issues to supervisor for further action.
Assistant Training Officer
National Youth Leadership Training Institute
Singapore
04.1984 - 12.1992
- Developed and implemented processes aimed at increasing profitability and sustaining growth.
- Facilitated positive interactions between unit staff and leadership, minimizing miscommunications and ensuring timely project completion.
- Investigated and rectified unsafe or ineffective practices to enhance operational integrity.
- Engaged with vendors and suppliers to optimize budgetary processes and enhance operational efficiency.
- Developed and managed logistics and personnel resources to enhance readiness of highly trained teams for critical roles.
- Analyzed and addressed departmental non-conformances to enhance operational efficiency and quality assurance.
- Facilitated comprehensive training sessions focused on procedures and safety practices to drive advanced productivity metrics.
- Developed and delivered comprehensive training programs to ensure adherence to protocols and enhance customer service quality.
- Addressed challenging customer interactions to support team members and ensure high-quality customer service delivery.
- Directed purchasing, sales, marketing, and customer account operations to optimize workflow and service delivery.
Naval Combat Information Operator
Republic of Singapore Navy
04.1980 - 04.1983
- Coordinated real-time data analysis to support tactical decision-making during naval operations.
- Operated advanced combat systems, ensuring optimal performance and effectiveness in mission scenarios.
- Led training sessions for junior operators, enhancing team proficiency in combat information processing.
- Developed procedures for efficient data dissemination among command units, improving operational readiness.
- Analyzed intelligence reports to identify potential threats, contributing to enhanced situational awareness.
- Optimized resource allocation during joint exercises, fostering synergy among various naval units.
- Enhanced team efficiency by streamlining communication protocols and implementing best practices.
- Contributed to successful mission outcomes by accurately disseminating vital information under high-pressure conditions.
- Promoted a safe working environment by adhering to and enforcing safety standards, minimizing risks and accidents.
- Increased unit cohesion through effective conflict resolution techniques and strong interpersonal communication skills.
- Assisted with tactical planning by compiling and evaluating important operations and intelligence data.
- Helped implement disaster plans, coordinating teams and resources to swiftly respond to problems.
- Organized search and rescue activities to locate missing persons affected by natural disasters.
Education
No Degree - Certificate in Security Management
Devan Nair Institute
Singapore No Degree - Human Resources Training
National Productivity Boarf
Training Management GED - undefined
Commonwealth Asia Centre
Chandigarh, India04.1987
GCE O Level - undefined
Swiss Cottage Secondary School
12.1978
Skills
Achieved recognition for introducing original concepts that enhanced project outcomes Delivered creative solutions that improved team efficiency Drove innovation initiatives that resulted in successful project completions
Implemented effective staff management strategies to optimize workforce efficiency
Achieved timely delivery of goods through effective management of logistics operations Improved supply chain efficiency by implementing strategic process enhancements Enhanced inventory accuracy, contributing to overall operational success
Applied strategic decision-making to optimize resource allocation and achieve organizational goals
Analyzed financial data and prepared reports to facilitate effective management oversight and resource allocation
Applied strategic managerial techniques to optimize operational efficiency and drive project success
Managed project timelines and resources, facilitating effective collaboration among team members
Trained staff on food safety procedures and conducted regular inspections to uphold quality assurance
Achieved significant improvements in team performance through targeted coaching strategies Cultivated a supportive environment that empowered individuals to reach their full potential Drove engagement and motivation through effective coaching practices
Developed and maintained security management protocols to mitigate risks and enhance safety measures
Achieved high-quality imaging results through proficient operation of x-ray machine Enhanced patient experience by providing clear instructions and support during procedures Contributed to improved diagnostic accuracy through meticulous equipment management and upkeep
Monitored crowd dynamics and directed flow to maintain a safe environment at large gatherings
Achieved improved traffic flow and safety through effective management of control measures Enhanced community satisfaction by implementing strategic traffic solutions Drove initiatives that resulted in reduced wait times at major intersections
Administered thorough security screening processes, identifying potential risks and enhancing overall security measures
Assessed and responded to counter-terrorism threats to protect community interests
Managed logistics and scheduling for officer deployment to effectively address operational needs
Prepared and delivered informative briefings for officers, focusing on critical updates and strategic initiatives
Applied proficient computer skills to streamline processes and improve data management
Achieved improved safety outcomes by systematically documenting and analyzing incident reports Enhanced operational efficiency through targeted recommendations based on incident trends Fostered a culture of accountability by promoting timely incident reporting and resolution
Analyzed data and prepared detailed daily and monthly reports for management review
Completed First Aid and CPR training, equipping with essential skills for immediate medical assistance
Coordinated firefighting efforts on elevated floors of high-rise buildings, focusing on rapid containment and rescue operations
Implemented tailored case management strategies to address individual client needs and foster community engagement
Analyzed financial data and developed strategies to enhance profitability and support business objectives
Designed and implemented training initiatives aimed at strengthening managerial capabilities within the organization
Directed cross-functional teams and implemented best practices to optimize workflow and productivity
Achieved streamlined project workflows through proficient use of MS Office applications Enhanced team communication and collaboration by delivering well-organized documents and impactful presentations Drove successful project outcomes by optimizing the use of Word, Excel, and PowerPoint
Produced visually compelling graphics through expert use of Photoshop Enhanced project outcomes by delivering polished images that met client expectations Drove creative solutions that elevated overall project quality
Cultivated a proactive approach to problem-solving and project completion
Inspired team performance and collaboration by modeling effective leadership practices
Engaged with colleagues to enhance teamwork and drive project outcomes
Conducted assessments and tailored counseling approaches to address client needs and foster resilience
Implemented KPI frameworks to assess and improve team productivity and goal alignment
Managed difficult customer situations by employing conflict resolution strategies and maintaining professionalism
Analyzed data and trends to support effective decision-making in various business scenarios
Achieved improved team dynamics through the successful execution of team-building events Enhanced collaboration and communication, leading to more efficient project completion Cultivated a supportive team environment that empowered members to excel in their roles
Achieved rapid response to medical emergencies through proficient first aid and CPR application Enhanced team readiness by implementing comprehensive training programs Improved overall safety awareness within the community through proactive engagement
Conducted regular audits of PPE usage to maintain compliance with safety regulations
Employed analytical and critical thinking techniques to identify trends and enhance operational efficiency
Achieved successful project completions by leveraging strong teamwork and collaboration skills Enhanced team performance through effective communication and shared problem-solving Drove collective success by promoting a collaborative work environment that maximized contributions from all members
Certification
- Training & Development Management (1992)
- WSQ Diploma in People Management (2022)
- Higher Security Management Certificate (2025)
- Certificate in Coaching both office & personal life coach (2026)
Languages
English: Bilingual or Proficient (C2)
Malay: Bilingual or Proficient (C2)
Tamil: Intermediate (B1)
Chinese (Mandarin): Beginner (A1)
Interests
Collection of beer mugs, Collection of old coins, Hiking around Singapore to places of interest, cycling, walking, reading, swimming, beach combing, fishing & sailing
Accomplishments
- 1. Attended the Post Graduate Diploma in Youth Work & Development. Sponsored by the Commonwealth Centre in India from August 1987 to June 1988.
Awards & Recognitions
- Represented Singapore in first Lion City Cup in 1977.
- Represented the Singapore Navy on a Humatarian Mission to provide rice to Indonesia (1998).
- Represented Singapore at Commonwealth Youth Programme 1977-78).
- Led Singapore Youth Delegation to Japan as A national Leader (1992).
- Led Singapore Youth Leaders to Brunei on Youth exchange (1999).
- Awarded 25 years long service with People's Association (2017).
- Awarded Star Awards for outstanding service & performance (2016)
Timeline
Security Supervisor
PICO Guards PTE LTD
07.2025 - Current
Senior Security Officer
Premier Security Cooperative PTE LTD
01.2024 - 07.2025
Security Officer
CERTIS Cisco
12.2020 - 12.2022
Constituency Manager
People's Association
12.1992 - 05.2019
Assistant Training Officer
National Youth Leadership Training Institute
04.1984 - 12.1992
Naval Combat Information Operator
Republic of Singapore Navy
04.1980 - 04.1983
GED - undefined
Commonwealth Asia Centre
GCE O Level - undefined
Swiss Cottage Secondary School
No Degree - Certificate in Security Management
Devan Nair Institute
No Degree - Human Resources Training
National Productivity Boarf