Summary
Overview
Work History
Education
Skills
Timeline
Generic
Ravindran Kathergamathamby

Ravindran Kathergamathamby

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service position. Ready to help team achieve company goals. Enthusiastic CCustomer service eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of training in customer handling skill]. Motivated to learn, grow and excel in [Industry]. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

38
38
years of professional experience

Work History

Constituey Manager

People's Association no
09.1986 - Current
  • Participated in team-building activities to enhance working relationships.
  • Increased customer satisfaction by resolving issues.
  • Managed team of employees, overseeing hiring, training and professional growth of employees.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Handled 50-60 calls per day to address customer inquiries and concerns.
  • Used coordination and planning skills to achieve results according to schedule.
  • Developed team communications and information for meetings.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Worked flexible hours across night, weekend and holiday shifts.

Operations Supervisor Fairprice Supermarket

NTUC Fairprice
04.1984 - 06.1986
  • Worked with customers to understand needs and provide excellent service.
  • Created plans and communicated deadlines to complete projects on time.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Improved operations through consistent hard work and dedication.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Increased customer satisfaction by resolving issues.
  • Maintained energy and enthusiasm in fast-paced environment.

Education

No Degree - Liberal Arts And Sciences

Swiss Cottage Secondary School
04.2001 -

Skills

Managerial skills

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Timeline

No Degree - Liberal Arts And Sciences

Swiss Cottage Secondary School
04.2001 -

Constituey Manager

People's Association no
09.1986 - Current

Operations Supervisor Fairprice Supermarket

NTUC Fairprice
04.1984 - 06.1986
Ravindran Kathergamathamby