Summary
Overview
Work History
Education
Skills
Timeline
RegisteredNurse
Ravinder Kaur  Dan Singh

Ravinder Kaur Dan Singh

Summary

Dynamic Senior Staff Nurse with extensive experience at National University Hospital, adept at implementing care plans and enhancing patient safety. Proven leadership in mentoring nursing staff and reducing medication errors through meticulous clinical documentation. Committed to patient education and infection control, fostering a collaborative environment for optimal patient outcomes.

Overview

21
21
years of professional experience

Work History

Senior Staff Nurse

National University Hospital
11.2020 - Current
  • Educated patients on managing chronic conditions such as diabetes or hypertension, empowering them to take control of their health.
  • Facilitated patient discharges by coordinating with medical teams, social workers, case managers, and other support staff.
  • Enhanced patient care by implementing evidence-based nursing practices and maintaining up-to-date knowledge on industry advancements.
  • Prevented infections through diligent adherence to infection control policies, including proper hand hygiene techniques and equipment sterilization procedures.
  • Mentored junior nurses, providing guidance on clinical skills and professional development.
  • Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
  • Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
  • Reduced medication errors through thorough documentation and adherence to medication administration protocols.
  • Promoted patient independence by teaching self-care skills.
  • Promoted a positive work environment by collaborating with interdisciplinary teams and participating in regular staff meetings.
  • Acted as an advocate for patients'' rights, ensuring that their voices were heard when making decisions about their healthcare journey.
  • Identified patient care requirements by establishing personal rapport with patients and families.
  • Developed individualized care plans for complex patients, addressing unique needs and preferences.
  • Served as a resource for colleagues seeking assistance or advice in specialized areas of nursing practice.
  • Coordinated with physicians to perform bedside procedures such as intravenous injections, vascular line insertions, and bronchoscopies.
  • Improved patient outcomes by continuously assessing conditions and adjusting care as necessary.
  • Conducted ongoing evaluations of new hires during orientation period to ensure successful integration into the nursing team.
  • Assigned patient care to Number nurses based on skills and experience, contributing to higher standards of patient care and staff retention.
  • Provided compassionate end-of-life care, supporting patients and their families during difficult times.

Senior Staff Nurse

Mount Elizabeth Novena
01.2017 - 10.2020
  • Educated patients on managing chronic conditions such as diabetes or hypertension, empowering them to take control of their health.
  • Facilitated patient discharges by coordinating with medical teams, social workers, case managers, and other support staff.
  • Enhanced patient care by implementing evidence-based nursing practices and maintaining up-to-date knowledge on industry advancements.
  • Prevented infections through diligent adherence to infection control policies, including proper hand hygiene techniques and equipment sterilization procedures.
  • Mentored junior nurses, providing guidance on clinical skills and professional development.
  • Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
  • Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
  • Reduced medication errors through thorough documentation and adherence to medication administration protocols.
  • Promoted patient independence by teaching self-care skills.
  • Promoted a positive work environment by collaborating with interdisciplinary teams and participating in regular staff meetings.
  • Acted as an advocate for patients'' rights, ensuring that their voices were heard when making decisions about their healthcare journey.
  • Identified patient care requirements by establishing personal rapport with patients and families.

Cancer Information Nurse

National Cancer Society Of Malaysia
01.2016 - 12.2016

Handled phone inquiries addressing cancer patient diet plans, financial solutions, and community resources.

Serve as resource nurse specializing in cancer care.

Scheduled events for the cancer support group in a monthly calendar.

Participated annually in breast cancer awareness events.

Nurse Manager

Tung Shin Hospital
10.2014 - 12.2015
  • Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
  • Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Managed budgets and controlled costs, achieving financial targets without compromising patient care quality.
  • Collaborated with interdisciplinary teams to develop individualized care plans for patients with complex needs.
  • Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
  • Supervised, directed, and motivated high-quality performance from nursing staff.
  • Fostered open communication among nurses through regular team meetings, promoting collaboration and shared decisionmaking.
  • Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
  • Ensured regulatory compliance by maintaining accurate records and staying up-to-date on industry standards.
  • Served as a key point of contact between nursing staff, physicians, administration, and other healthcare professionals.
  • Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
  • Improved patient satisfaction scores by fostering a team-oriented environment among nursing staff.
  • Managed Number nurses and nursing activities in Number-bed hospital by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
  • Established and continuously optimized unit schedules and individual work assignments.
  • Evaluated skills of nursing personnel and verified staff certifications for validity.

Nurse Manager, Emergency Department

Columbia Asia Puchong
01.2011 - 04.2013
  • Spearheaded efforts to increase employee retention rates by promoting professional development opportunities and creating a supportive work environment for staff members.
  • Evaluated new medical equipment or technology for potential integration into department operations, ensuring optimal clinical benefits balanced against cost considerations.
  • Collaborated with human resources personnel in recruiting, interviewing, and onboarding highly qualified nursing staff for the Emergency Department.
  • Led interdepartmental collaboration to develop a comprehensive emergency preparedness plan, ensuring efficient response during crisis situations.
  • Evaluated patient outcomes data to identify trends or areas of improvement, leading to targeted interventions aimed at enhancing quality of care.
  • Contributed to hospital-wide initiatives focused on enhancing patient safety, such as fall prevention efforts or infection control measures.
  • Actively participated in quality improvement committees aimed at optimizing system-wide performance metrics related to emergency services provision or outcomes achievement.
  • Mentored new nurse leaders in department management functions, fostering a culture of continuous learning and professional growth.
  • Supervised a team of nurses and support staff, fostering an environment of teamwork and continuous improvement.
  • Implemented strategies to improve patient satisfaction scores, leading to higher rankings in hospital performance metrics.
  • Improved overall efficiency by conducting regular evaluations of clinical workflows and implementing necessary changes as needed.
  • Managed budget allocation for the Emergency Department, effectively reducing operational costs without compromising quality of care.
  • Enhanced patient care by implementing evidence-based nursing practices and protocols in the Emergency Department.
  • Optimized staffing levels based on real-time analysis of patient volume trends, maximizing resource utilization while maintaining high-quality service delivery.
  • Developed and executed staff training programs, resulting in increased competency and adherence to departmental standards.
  • Established clear expectations and accountability measures for staff performance, resulting in improved team dynamics and higher overall productivity.
  • Coordinated with physicians and other healthcare providers to ensure seamless communication and continuity of care for patients in the Emergency Department.

Registered Nurse, Endoscopy

Pantai Hospital Cheras
02.2004 - 10.2010

Supported physician in carrying out Endoscopic procedures.

  • Assisted physicians in performing complex endoscopic procedures, ensuring patient safety and comfort throughout.
  • Applied advanced nursing skills to handle emergency situations during endoscopic procedures calmly and effectively.
  • Educated patients on post-procedure care, increasing adherence to discharge instructions and promoting overall wellbeing.
  • Managed sedation administration for optimal pain relief during clinical sessions while monitoring vital signs closely.
  • Reduced procedure times by efficiently preparing patients, rooms, and equipment for endoscopic examinations.
  • Collaborated with multidisciplinary teams to optimize patient outcomes before, during, and after endoscopic procedures.
  • Established strong rapport with patients undergoing invasive procedures, alleviating anxiety levels before commencing treatments.
  • Ensured accurate documentation of endoscopy findings for timely diagnosis and treatment plans.
  • Streamlined workflow by effectively managing supplies inventory and maintaining organized storage areas.
  • Enhanced patient satisfaction by providing compassionate and individualized care during endoscopy procedures.
  • Conducted comprehensive pre-procedure assessments encompassing detailed history taking and physical examinations to identify potential contraindications.
  • Meticulously maintained endoscopic equipment in line with manufacturer recommendations, ensuring optimal performance during procedures.
  • Improved patient flow through efficient scheduling coordination with physicians'' offices, resulting in reduced wait times for appointments.
  • Maintained a sterile environment, adhering to infection control guidelines and reducing the risk of crosscontamination.
  • Served as an effective liaison between patients'' families or caregivers regarding procedural updates while maintaining strict confidentiality standards.
  • Demonstrated commitment to professional development by attending industry conferences and workshops related to endoscopy nursing practices.
  • Actively participated in quality assurance initiatives pertaining to endoscopic services, leading to continuous improvements in patient care delivery systems.

Education

Advance Nursing Course - Medical & Surgical Nursing

National University Hospital
Singapore
10.2024

Certificate Of Attachment - Endoscopy

Hospital University Kebangsaan Malaysia
Malaysia
06.2004

Diploma In Nursing - Nursing

Pantai Institute of Health Science & Nursing
Malaysia
01.2004

Skills

  • Care plan implementation
  • Nursing staff supervision
  • Discharge planning
  • Clinical documentation
  • Clinical leadership
  • Shift planning
  • Medication management
  • Continuing education
  • End-of-life care
  • Direct patient care
  • Care planning
  • Surgical care
  • Patient admissions
  • Patient education
  • Infection control measures
  • Patient safety

Timeline

Senior Staff Nurse

National University Hospital
11.2020 - Current

Senior Staff Nurse

Mount Elizabeth Novena
01.2017 - 10.2020

Cancer Information Nurse

National Cancer Society Of Malaysia
01.2016 - 12.2016

Nurse Manager

Tung Shin Hospital
10.2014 - 12.2015

Nurse Manager, Emergency Department

Columbia Asia Puchong
01.2011 - 04.2013

Registered Nurse, Endoscopy

Pantai Hospital Cheras
02.2004 - 10.2010

Advance Nursing Course - Medical & Surgical Nursing

National University Hospital

Certificate Of Attachment - Endoscopy

Hospital University Kebangsaan Malaysia

Diploma In Nursing - Nursing

Pantai Institute of Health Science & Nursing
Ravinder Kaur Dan Singh