Ravi Kris

Engaged customers to understand needs and promote products effectively.

Assisted in achieving sales targets through proactive outreach and follow-up.

Collaborated with team members to enhance customer experience and service quality.

Achieved sales goals and service targets by cultivating and securing new customer relationships.

Create sales opportunities and possible leads to exceed sales goals and increase profits.

Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.

Mentored new hires on service standards, cultivating a skilled support team.

Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company

Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.

• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
• Met with customers to discuss and ascertain needs, tailor solutions and close deals.
• Contributed to team objectives in fast-paced environment.
• Consulted with businesses to supply accurate product and service information.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Listened to customer needs and desires to identify and recommend optimal products.
• Conducted product demonstrations to highlight features and redirect objections to positive aspects.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Developed strong rapport with customers and created positive impression of business.
• Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.