Ravi Jha
Dubai
Summary
High-energy Food and Beverage Supervisor offers proven history of successful restaurant management. Leads FOH and BOH teams in superior performance and service excellence. Maximises profits with strategic promotion and commitment to patron satisfaction.
Overview
9
9
years of professional experience
Work History
Assistant F&B Manager
Blackspoon. LLC UAE [ BOMBAY BUNGALOW JUMEIRAH BEACH]
10.2019 - Current
- Provided administrative support to upper management through inventory reporting, budget governance and payroll management.
- Handled scheduling for multiple teams of cooking, waiting and bartending staff.
- Reported any equipment defects to line manager in line with company procedures.
- Oversaw food preparation and production standards by implementing high quality control measures.
- Maximised company profits through rigorous analysis and control of both portioning and wastsge.
- Delivered functions and events to required standards in collaboration with events coordinator.
- Monitored and authorised staff clock-in and clock-out procedures.
- Led F&B team to champion customer service and consistently elevate food presentation standards.
- Trained new joiners in food regulatory compliance and company standards by delivering on-the-job and mandatory training.
- Supervised service of all food and beverages within hotel in absence of food and beverage manager.
- Greeted guests in with friendliness and professionalism.
- Assisted manager in all aspects of business operations.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Monitored and ordered supplies and materials to keep office well stocked.
- Organized resources, records and personnel to accomplish aggressive targets.
- Reviewed and edited documents for accuracy, grammar and clarity.
- Developed and maintained filing systems to facilitate easy access to information.
- Offered technical support and troubleshot issues to enhance office productivity.
- Managed calendars and coordinated travel arrangements and accommodation for senior-level staff to optimize schedules.
- Updated database of contacts and resources for company-wide distribution.
- Developed and implemented strategies to streamline office operations.
Banquet Manager
Taurus sarovar portico mahipalpur new delhi IGI airport
12.2017 - 08.2019
- Discussing sales contract details with the Banquet Sales Director and the Head Chef.
- Determining the number of table waiters and servers required.
- Planning the venue layout according to the number of guests and the type of event.
- Supervising the placement of tables, chairs, cutlery, plates, glasses, table linens, centrepieces, heating lamps, serving utensils, and carving stations.
- Overseeing the seating of guests, the serving of meals and beverages, and the clearing of tables.
- Managing the availability of liquor and soft drinks, when required.
- Preparing work schedules and completing documentation in a timely manner.
- Answering customers’ questions and accommodating special requests.
Assistant Manager
Park Plaza Shadhara New Delhi -110094
07.2016 - 11.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Food and Beverage Supervisor
Radisson Blu Kaushambi Gazhiabad
08.2015 - 07.2016
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Food and Beverage Attendant
Holiday Inn
06.2014 - 07.2015
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Greeted and seated guests to provide friendly and welcoming experience.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
Education
Bachelor of Science in hotel management - Hospitality
Sobhit university merrut utter pradesh india
Merrut, India08.2013
Certificate of Higher Education - Economics
CENTRAL BOARD OF SECONDARY EDUCATION
New delhi, India04.2010
Skills
- Waste Procedures Establishment
- Work Procedures Evaluation
- Food Delivery Oversight
- Orientation and Onboarding
Languages
Arabic
Advanced (C1)
A2
English
Bilingual or Proficient (C2)
C1
Hindi
Bilingual or Proficient (C2)
C1
Timeline
Assistant F&B Manager
Blackspoon. LLC UAE [ BOMBAY BUNGALOW JUMEIRAH BEACH]
10.2019 - Current
Banquet Manager
Taurus sarovar portico mahipalpur new delhi IGI airport
12.2017 - 08.2019
Assistant Manager
Park Plaza Shadhara New Delhi -110094
07.2016 - 11.2017
Food and Beverage Supervisor
Radisson Blu Kaushambi Gazhiabad
08.2015 - 07.2016
Food and Beverage Attendant
Holiday Inn
06.2014 - 07.2015
Bachelor of Science in hotel management - Hospitality
Sobhit university merrut utter pradesh india
Certificate of Higher Education - Economics
CENTRAL BOARD OF SECONDARY EDUCATION
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