Summary
Overview
Work History
Education
Skills
Timeline
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RATHINAPRAKASH VAIRAVARAJA

Summary

Proactive and meticulous Assistant Manager with over 10 years of experience in Logistics industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements.

Overview

11
11
years of professional experience

Work History

Assistant Manager

BOKSENG LOGISTICS PTE LTD
09.2021 - Current
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Strengthened communication skills through regular interactions with others.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Delivered services to customer locations within specific timeframes.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Worked well in a team setting, providing support and guidance.
  • Resolved problems, improved operations and provided exceptional service.

Executive

BOKSENG LOGISTICS PTE LTD
09.2018 - 08.2021
  • Mentored junior staff members for accelerated career growth, developing future leaders within organization.
  • Established long-term client relationships through consistent delivery of high-quality products and services.
  • Boosted team productivity by providing comprehensive training, mentorship, and performance evaluations.
  • Improved employee retention rates by fostering positive work environment and offering professional development opportunities.
  • Developed innovative solutions to complex problems, resulting in improved organizational performance.
  • Conducted regular meetings with team to discuss issues, concerns and updates.
  • Reported issues to higher management with great detail.

Project Coordinator

BOKSENG LOGISTICS PTE LTD
04.2013 - 08.2018
  • Conducted thorough post-project evaluations to identify areas for improvement in future initiatives.
  • Implemented change management processes that minimized disruptions while maintaining forward momentum on projects.
  • Elevated overall quality of completed projects by consistently monitoring progress and addressing issues proactively.
  • Streamlined project management processes by implementing new organizational tools and software.
  • Enhanced team collaboration through regular meetings, fostering positive work environment for increased productivity.
  • Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
  • Ensured prompt resolution of any conflicts or obstacles encountered during course of project's execution phase, helping maintain smooth workflow across departments involved in its completion process.
  • Managed budgets effectively, ensuring resource allocation was optimized for maximum project success.
  • Improved client satisfaction with timely updates and transparent communication throughout project lifecycle.
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Prepared meeting agendas and minutes for distribution and record keeping.

Education

MBA - Human Resources

N.M.S.S.V.N. College, Madurai Kamaraj University
Madurai, Tamil Nadu, India
06.2005

Bachelor of Science - Computer Science

N.M.S.S.V.N. College, Madurai Kamaraj University
Madurai, Tamil Nadu, India
06.2002

Skills

  • Task Delegation
  • Product and service knowledge
  • Employee Performance Evaluations
  • Problem-Solving
  • Project Management
  • Staff Training and Development
  • Contract Management
  • Strategic Planning
  • Negotiation
  • Team motivation
  • Staff Management

Timeline

Assistant Manager

BOKSENG LOGISTICS PTE LTD
09.2021 - Current

Executive

BOKSENG LOGISTICS PTE LTD
09.2018 - 08.2021

Project Coordinator

BOKSENG LOGISTICS PTE LTD
04.2013 - 08.2018

MBA - Human Resources

N.M.S.S.V.N. College, Madurai Kamaraj University

Bachelor of Science - Computer Science

N.M.S.S.V.N. College, Madurai Kamaraj University

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RATHINAPRAKASH VAIRAVARAJA