Rasul Halim

During my National Service, I transitioned from training at the Home Team Academy (HTA) to serving in Special Operations Command (SOC). I had the privilege to;

• Demonstrate adaptability by quickly learning new roles and responsibilities as needed throughout the service term.
• Deliver high-quality results within assigned tasks and responsibilities, showcasing attention to detail and commitment to excellence.
• Enhance teamwork skills by participating in group tasks and collaborating with fellow National Service members.
• Build effective communication skills by liaising with diverse groups of people within the community and across the unit.
• Improve public speaking abilities through briefings during service activities.

This journey equipped me with rigorous discipline, advanced tactical skills, and the ability to operate effectively under high-pressure situations. My time at SOC particularly emphasized teamwork, strategic planning, and resilience, shaping me into a capable and dependable individual.

During my internship, I was given the main role to be in charge of producing the overall concept of the Mid Autumn Festival Project where I was given the opportunity to;

• Use Adobe Photoshop, Adobe Illustrator and Adobe Indesign to develop images.
• Collaborated with the design team to develop visually appealing results for other projects such as, Valentine's Day Photoshoot and Store set ups for Valentine's Day and Chinese New Year, resulting in increased client satisfaction.
• Participated in brainstorming sessions with the design team to generate over 30 concepts on a tight timeframe.
• Took Initiative to get involve and contributed to other multiple projects simultaneously while maintaining a high level of attention to detail and meeting deadlines consistently.
• Brainstormed with peers and members of design team to determine enhancements and product features.

Collaborating closely with colleagues significantly enhanced my ability to communicate complex ideas clearly and foster a supportive learning environment. I benefited from the expertise of my peers and also had opportunities to impart my knowledge, particularly in areas where I excelled, such as Photoshop. This experience greatly honed my skills in providing constructive feedback and tailored guidance.

During my tenure at the company, I was given the opportunity to;

• Use the POS system to process sales, returns, online orders, and gift card activations.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Collaborated with team members to accomplish sales goals and improve overall store performance.
• Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Demonstrated flexibility by adapting to various roles within the retail environment as needed.

Working as a retail assistant significantly enhanced my social skills and ability to work effectively with diverse groups of people. The role required constant interaction with customers, which helped me develop strong communication and problem-solving abilities. Additionally, collaborating with colleagues to meet store goals taught me the importance of teamwork and adaptability. These experiences have made me more adept at managing interpersonal relationships and responding to various social dynamics in a professional setting.