Rashidah Rosli
Associate – SME Onboarding CDD Analyst
Summary
Dedicated to enhancing customer satisfaction, productivity, quality management and meaningful impact contributing to the company success.
Overview
4
4
Certifications
15
15
years of professional experience
Work History
Snr Associate Analyst – (SME Business Banking Onboarding)
Standard Chartered Bank
01.2019 - Current
- Holistic review: CDD & AML evaluations ensuring compliance with regulatory standards (MAS) internal policies & global AML frameworks.
- Mitigated financial crime exposure by identifying red flags. Reviews of FATCA & CRS tax forms.
- Analyze PEPs and SOW journeys. Sanction & Adverse Media hit assessment.
- Coordinated with frontliners to refine onboarding procedures, ensuring alignment with compliance standards.
- Assisted in launching onboarding specialist team. Formulated workflows, best practices & SOPs.
- Contributed to projects focused on digital transformation and policy upgrades. Performed system migration testing to confirm successful transitions. Organized 'improvement hour' activities to drive continuous improvement initiatives.
- Training sessions to upskill junior analysts and new hires. Attended external and internal workshops for continuous professional development.
- Proposed and executed process enhancements, reducing TAT and improved client experience. Migrated to paperless systems, eliminating redundant processes to streamline operations.
Account Documentation Unit Officer – (SG & HK)
Deutsche Bank Ag
01.2014 - 01.2017
- Conduct full KYC Periodic Review for existing clients in SG & HK market
- Liaised with frontline to review and update client information in system for accuracy and compliance
- Performed maintenance of account static data to ensure accuracy, Acc closure & Operational client transactions request
- Updated signing mandates, reviewed entity structure changes, and reactivated dormant accounts to ensure regulatory compliance
- Remediation projects (Fatca, CRS, MAS 626)
Operations Associate – Private Bank
Standard Chartered Bank
01.2012 - 01.2014
- Reviewed and processed client instructions for address changes, contact updates, and closure requests to ensure accurate client records.
- Leading & managing the Managed scanning team for accurate record digitization. Ensuring accuracy & timely system update
Education
Diploma - Customer Relationship & Service Management
Republic Polytechnic
Singapore01-2012
Skills
- UBO identification & Entity profiling
- Entity classification
- Document verification
- Risk assessment
- SOW & SOF Assesment
- Shell company analysis
- Case prioritization
Certification
Decision Making & Stakeholder Management
Timeline
Snr Associate Analyst – (SME Business Banking Onboarding)
Standard Chartered Bank
01.2019 - Current
Account Documentation Unit Officer – (SG & HK)
Deutsche Bank Ag
01.2014 - 01.2017
Operations Associate – Private Bank
Standard Chartered Bank
01.2012 - 01.2014
Diploma - Customer Relationship & Service Management
Republic Polytechnic