Rashidah Sayodi
Summary
Dynamic Administrative Assistant with a proven track record at the Ministry of Education, excelling in customer service and data entry. Enhanced office efficiency through meticulous record-keeping and streamlined invoice processing. Adept at Microsoft Excel and fostering professional relationships, contributing to a collaborative work environment. Received MOE Excellent Service Award in 2023.
Overview
1
1
Certification
Work History
Administrative Assistant
Ministry of Education
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Guaranteed data protection through rigorous compliance with established privacy protocols.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
- Developed filing system for historical documents, preserving important company records and improving access to information.
- Enhanced communication within office, establishing weekly newsletter summarizing key updates and achievements.
- Negotiated with vendors to reduce office supply costs, leveraging bulk purchase agreements.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Education
Higher Nitec -
Clementi Institute of Commerce
05.1988
GCE O Level -
Boon Lay Seconday School
12.1985
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
- Microsoft Excel
- Microsoft outlook
- Filing
- Clerical support
- Database entry
- Excel spreadsheets
- Invoice processing
Certification
WSQ Operations certificate (completed all courses)
Critical Thinking courses conducted by CSC
Win-Win Mindset conducted by CSC
Timeline
Administrative Assistant
Ministry of Education
Higher Nitec -
Clementi Institute of Commerce
GCE O Level -
Boon Lay Seconday School