Application Support And Site Reliability Engineering
Summary
24 years of Technology Experience, includes 20 years with Credit Suisse/UBS (Singapore and India) and 4 years with National Stock Exchange, India.
Head Site Reliability Engineering for UBS Equities division.
Head of Front-office trading application support covering High Touch, Program Trading, Exchange Connectivity, Client Connectivity and SRE for Credit Suisse Equities APAC.
Strong SME in Exchange Connectivity , DMA and Low-latency DMA support in APAC across Equities and Listed Derivatives.
Excellent track record in Stakeholder Management covering traders, business analysts, and senior management.
Strong Incident Management skills and driving efficiencies through SRE initiatives and tooling.
Overview
25
25
years of professional experience
1999
1999
years of post-secondary education
Work History
Director
UBS
08.2024 - Current
Head of Site Reliability Engineering and Global KDB Support for UBS Agency Stream.
Developed centralized monitoring for Agency Trading applications through ITRS Geneos.
Automation of tasks through toil reduction.
Improved the stability and monitoring the KDB stack through automated checkouts and integration with Geneos.
Vice President
Credit Suisse
12.2017 - 08.2024
Head of Asia Equities Front-Office Application Support team.
Transformed the Application Support team into SRE focused team.
Implementation of Geneos for entire stack of applications across APAC to achieve single pane of monitoring.
Ensured stability of the systems through automated SOD checks for the Applications and alerts through micro-bots.
Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Handled regulatory internal audits for systems.
Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
Incident management, problem management and follow-ups ensuring issues are transparently reported and tracked to closure.
Vice-President
Credit Suisse
10.2010 - 11.2017
Deployed Low-latency DMA flow for the desk in Hong Kong, Japan and Australia.
Key contributor in deploying strategies from EMEA and US into APAC. This contributed to 3% of the revenues of the desk.
Managed project to transition the Prop Trading flow into Asset Management and trade as Third Party via Prime Brokers in APAC.
Handled the Hong Kong SFC Audit for the Systematic Market Making Group (SMG).
Maintenance and support of FO trading application and Exchange connectivity systems for the SMG group.
Managed cross-team projects to setup trading flow for the desk across exchanges in APAC.
Assistant Vice-President
Credit Suisse
07.2004 - 10.2010
Senior developer and lead for Singapore, Mumbai and Pune teams in the area of exchange-links application development, Market-data development, Tick-data collection, automation-tools development and application support.
Interfacing with the traders to gather requirements, design, testing of the applications with dependent downstream systems.
Setup team a team of L1 and L2 support team to support the global trading desk
Setup team of 8 developers to develop applications in the area of Market data, exchange-links, Tick-data collection, support tools and automation.
Systems Analyst
NSE.IT Limited
12.2000 - 06.2004
Support and maintenance of NSE's. Clearing and Settlement system for F&) Markets.
Built tools for automated checkouts and maintenance.
Built data marts for the F&O markets using ETL tools as part of NSE's Enterprise Data Warehousing project.
Configuration management activities. Configuration in-charge of the project.
Programmer
JDS IT Solutions Ltd.
07.2000 - 11.2000
Placement Management Solutions.
Centralized CV management system for placement agencies.
Analysis of requirements.
Front-end development.
Database design.
Education
Bachelor of Technology - Electronics and Telecommunications
Dr Babasaheb Ambedkar Technological University
India
07-1999
Skills
C
Resident Status
Indian Citizen
Singapore Permanent Resident
Timeline
Director
UBS
08.2024 - Current
Vice President
Credit Suisse
12.2017 - 08.2024
Vice-President
Credit Suisse
10.2010 - 11.2017
Assistant Vice-President
Credit Suisse
07.2004 - 10.2010
Systems Analyst
NSE.IT Limited
12.2000 - 06.2004
Programmer
JDS IT Solutions Ltd.
07.2000 - 11.2000
Bachelor of Technology - Electronics and Telecommunications