Summary
Overview
Work History
Education
Skills
Websites
Awards
Timeline
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Rana Qasim

Rana Qasim

Karachi

Summary

Sales Manager with a strong track record at Wolfox Global Technologies, driving revenue growth through strategic planning and team leadership. Expertise in developing sales strategies, building client relationships, and identifying new business opportunities. Proven ability to enhance team performance through effective coaching and motivation. Achieved consistent revenue increases by implementing innovative sales tactics and optimizing processes.

Overview

12
12
years of professional experience

Work History

Sales Manager

Wolfox Global Technologies
01.2024 - Current
  • Sales Manager | Driving Revenue Growth in Telecom and DME | Building a high performance team | Strategic Sales planningDrove revenue growth through strategic sales planning, achieving noticeable results in market expansion and client acquisition.
  • Fostered a high-performance team environment, enhancing collaboration and boosting overall team morale.
  • Coordinated cross-functional initiatives to streamline operations, resulting in marked gains in efficiency and productivity.

Account Executive

ZUE USA
03.2022 - 01.2024
  • Proficiently managed patient inquiries and concerns through precise and satisfactory responses, ensuring their understanding of medical supply-related inquiries.
  • Skillfully de-escalated situations involving dissatisfied consumers by delivering empathetic support and assistance.
  • Facilitated doctor's office interactions on behalf of patients to secure essential medical care.
  • Utilized inbound and outbound calls to effectively troubleshoot medical insurance and prescription issues.

Compliance Team Lead

Eminent4U Private Limited
Karāchi
11.2019 - 02.2022
  • Company Overview: UK-based sales organization
  • Led a dynamic compliance team within a UK-based sales organization, ensuring adherence to industry regulations and internal policies.
  • Orchestrated compliance initiatives, overseeing regulatory alignment and risk mitigation.
  • Developed and implemented robust compliance training programs, fostering a culture of ethical sales practices.
  • Collaborated closely with cross-functional teams to enhance operational processes while maintaining a high standard of regulatory compliance.
  • UK-based sales organization

Customer Service Support Specialist

Pinnacle Enterprise
02.2019 - 10.2019
  • Delivered exceptional customer support for an e-commerce platform, addressing inquiries, resolving issues, and ensuring a seamless shopping experience.
  • Effectively communicated product information, order status, and return procedures to customers.
  • Utilized a customer-centric approach to problem-solving, resulting in high levels of customer satisfaction.
  • Collaborated with internal teams to streamline processes and improve overall customer service efficiency.

Floor Manager

Nueplex Cinemas
Karachi
07.2013 - 01.2019
  • Led operations as a Floor Manager in a bustling multiplex cinema, overseeing a team and ensuring seamless customer experiences.
  • Directed daily activities, including staff scheduling, training, and performance management.
  • Streamlined workflow to optimize customer service, ticketing, concessions, and facility maintenance.
  • Implemented crowd management strategies and resolved issues to enhance customer satisfaction.
  • Collaborated with management to enhance operational efficiency and uphold the cinema's reputation as a premier entertainment destination.

Education

Bachelor's degree - Political Science and Government

Karachi University
01.2017

Skills

  • International Sales
  • Sales strategy
  • Revenue growth
  • Team leadership
  • Customer relationship management
  • Cross-functional collaboration
  • Conflict resolution
  • Employee training
  • Problem solving
  • Operational efficiency
  • Operations management
  • Compliance Management
  • Patient Care Management

Awards

  • Maximum Count Handle
  • Best Performance

Timeline

Sales Manager

Wolfox Global Technologies
01.2024 - Current

Account Executive

ZUE USA
03.2022 - 01.2024

Compliance Team Lead

Eminent4U Private Limited
11.2019 - 02.2022

Customer Service Support Specialist

Pinnacle Enterprise
02.2019 - 10.2019

Floor Manager

Nueplex Cinemas
07.2013 - 01.2019

Bachelor's degree - Political Science and Government

Karachi University

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Rana Qasim