Ramya Venkatesan
Senior Operations Engineer
Summary
Dynamic Senior Consultant at Sutherland Global with a proven track record in project management and business analysis. Expert in optimizing customer experiences and mentoring teams to enhance performance. Skilled in data analytics and operations management, delivering tailored solutions that drive client success and improve project outcomes.
Overview
6
6
years of professional experience
Work History
Senior Consultant
Sutherland Global
09.2007 - 09.2013
- Mentored junior consultants, helping them enhance their skills and contribute more effectively to projects.
- Prioritized projects and project tasks depending upon key milestones and deadline dates.
- Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
- Collaborated with internal teams to develop customized solutions that addressed unique client needs.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Education
Bachelor of Engineering - Instrumentation And Engineering
Adhiyamaan College of Engineering
India 04.2001 -
Skills
Consulting
Timeline
Senior Consultant
Sutherland Global
09.2007 - 09.2013
Bachelor of Engineering - Instrumentation And Engineering
Adhiyamaan College of Engineering
04.2001 -
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