Ramkumar K
Bangalore
Summary
Seeking for a challenging technical position, where my skills and knowledge can be enhanced, shared & applied and enriched. I look forward to a position that would synergize personal interest and abilities with organizational goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Project Engineer
Onesytems Technologies PTE LTD.
Singapore
11.2018 - Current
- Performed Security System Installation devices (Access Control Systems, CCTV, Intercom, Turnstile, Public Address Systems)
- Assist in the planning and coordination of IT Data network systems, ACS,CCTV and PA systems.
- Collaborate with design teams to ensure plans are in compliance with regulations and standards.
- Conduct regular site inspections to monitor project progress.
- Identify and address potential issues or deviations from the project plan.
- Support in monitoring project budgets and expenses.
- Maintain accurate project documentation, including drawings, specifications, and correspondence
- Maintain effective communication with project stakeholders, including contractors and clients
- Developed project plans, established timelines and tracked progress for ELV projects.
- Conducted site visits to evaluate existing infrastructure and determine requirements for ELV systems.
- Reviewed technical drawings, specifications and scopes of work associated with ELV system designs.
- Provided technical guidance to contractors and internal staff on installation of ELV systems.
- Designed ELV systems that met customer needs while adhering to industry standards.
- Completed regulatory documents concerning safety issues.
- Analyzed design or requirement information for equipment or systems.
- Finished projects on time and within budget.
- Performed testing to determine functionality or optimization.
- Coordinated activities with suppliers, contractors or other departments.
- Communicated with clients and coworkers about analysis results.
- Investigated change order requests based on field conditions and out-of-scope work.
- Assigned tasks to personnel based on their skill sets and monitored progress to ensure timely completion.
- Developed project plans, budgets and timelines to ensure successful completion of projects.
- Conducted risk assessments and created mitigation strategies for potential risks associated with projects.
- Resolved conflicts between vendors, contractors, internal staff or other stakeholders related to project objectives.
- Collaborated with stakeholders to identify opportunities for process improvement in the delivery of projects.
- Coordinated meetings with stakeholders including clients, architects, engineers, subcontractors and other parties involved in the project.
- Monitored work performance against established milestones ensuring adherence to approved schedules.
- Prepared change orders when required due to unforeseen circumstances or additional scope changes requested by client.
- Ensured all necessary permits were obtained prior to commencement of any works on site.
- Conducted regular inspections at job sites in order to monitor safety protocols being followed by contractors.
- Maintained project schedule by monitoring project progress, coordinating activities and resolving problems.
- Participated in meetings with customers to discuss their requirements for future implementations.
- Installed, tested and maintained ELV systems including CCTV, Access Control, Fire Alarm and Intrusion Detection Systems.
- Troubleshot and resolved issues with existing ELV systems such as access control, fire alarm and CCTV.
- Configured IP addresses for various network devices such as video encoders, access control panels.
- Monitored security cameras and responded appropriately to alarms triggered by intrusion detection systems.
- Diagnosed faults in hardware components such as power supplies, circuit boards, using specialized testing tools.
- Assembled and tested components, wiring and systems, locating and correcting faults to optimize production results.
- Installed and configured security systems, including alarm panels, keypads, motion detectors, door contacts, and sirens.
Desktop support Engineer (L2)
Wipro InfoTech through Vays infotech PVT LTD.
Bangalore
09.2013 - 10.2014
- Installed, configured and maintained computer hardware, software and peripherals.
- Provided technical assistance to users in person, via phone or email.
- Diagnosed and resolved hardware and software issues efficiently.
- Troubleshot network connectivity issues for both wired and wireless connections.
- Configured user accounts, permissions and passwords according to company policies.
- Resolved printer problems remotely or onsite as needed by users.
- Monitored system performance and conducted preventive maintenance tasks regularly.
- Created detailed documentation for IT processes, procedures and troubleshooting steps.
- Implemented security measures such as antivirus protection to protect against malicious attacks.
- Disassembled computer systems to troubleshoot and resolve hardware issues.
- Installed and performed minor repairs to hardware, software or peripheral equipment.
- Set up equipment for employee use, performing or properly installing cables, operating systems or software.
Desktop Support (L2)
Wipro InfoTech through CARE IT SOLUTIONS PVT LTD.
Chennai
07.2010 - 02.2013
- Provided remote and on-site technical support for client desktop hardware, software and network connectivity issues.
- Installed and configured computer hardware, operating systems, applications and networks.
- Resolved escalated customer service inquiries related to desktop equipment.
- Monitored system performance metrics to ensure proper functioning of the IT infrastructure.
- Troubleshot complex technical problems with desktops, laptops, printers and peripherals.
- Developed processes to improve the user experience with desktop technologies.
- Performed periodic maintenance tasks such as patching, security updates and virus scans.
- Assisted users in resolving application compatibility issues on their desktops.
- Conducted root cause analysis of recurring technical problems related to desktops and laptops.
- Implemented best practices across all levels of the IT organization regarding desktop deployments.
- Maintained accurate documentation of all IT assets including desktops, laptops, printers,.
- Configured Active Directory accounts for new users ensuring appropriate access rights are granted based on roles and responsibilities.
- Scheduled regular backup operations for all critical data stored in the desktops and laptops.
- Managed inventory control activities related to deployment of PCs and Laptops at client sites.
- Disassembled computer systems to troubleshoot and resolve hardware issues.
- Referred major hardware or software problems or defective products to vendors or technicians for service.
- Evaluated software or hardware to recommend improvements or upgrades.
Education
D.E.C.E -
Meenakshi Ammal Polytechnic College
01.2009
Skills
- Planning and Deployment
- Job Material Ordering
- Technical Direction
- People Management
- Quality Assurance
- Project Management
- Client Relations
- Scheduling and Planning
- System Engineering
- Construction management
- Contract Management
- Field support
- Systems Development
- Engineering
- Engineering Design
- Technical Analysis
- Autodesk AutoCAD
- Technical Drawings
- Problem-solving abilities
- System Design
- Technical Writing
- Technical Support
- Optical Fiber Communication
- Technical Drawings and Schematics
- Critical Thinking
- Team Collaboration
- Project Team Leadership
- Decision-Making
- Analytical Thinking
- Team building
Roles And Responsibilities
- Resident in Micron F10N - Singapore giving technical support to the client, playing a responsible role in Network Cabling/ Security Systems, Public Address systems Installation and troubleshooting problems and providing complete Technical Support for the Client Company
- Resident in STANDARD CHARTERED BANK representing Wipro InfoTech giving technical support to the client, playing a responsible role in troubleshooting problems logged by the client company users in day-to-day Operations of the Bank and providing complete Technical Support for the Client Company.
- Resident in CPRI (Central Power Research institute)– Bangalore representing Wipro InfoTech giving technical support to the client, playing a responsible role in troubleshooting problems logged by the client company users in day-to-day Operations of the Research institute and providing complete Technical Support for the Client Company
- Asist network operations in maintaining network connectivity.
- Provide assistance to end-user on software and hardware problems.
- Perform routine troubleshooting, repair and maintenance procedures computer for hardware and software application.
- Technical Support for the users with respect to the system level and LAN related calls.
- Installation and Troubleshooting OS and Application level.
- Installation, repair and maintain a Preventive Maintenance Schedule for Control & Security Systems (Access Control Systems, CCTV, Public Address Systems).
- Programs IP address and network settings into devices such as IC boards, Biometric, Intercoms, cameras and video servers, public address system devices.
- To Installing and maintenance the Milestone Recording server
- To Laying the Network Cables (Cat6, Cat6A, Cat5, Fiber cable) Termination testing Works.
Skilled Certificate
Building Construction Supervisor Safety Course Certificate Issued on 06/09/19
Job Profile
Performed Security System Installation devices (Access Control Systems, CCTV, Intercom, Turnstile, Public Address Systems) Managed LAN consisting of 500+ window’s machines. Troubleshooting and Maintained computer hardware and Network. Troubleshooting on installation, reinstallation and repairing the Operating System. Creating and managing Users and groups. Creating and managing shared folders. Implementing and managing Network Printers. Installation of new client systems and Applications.
Personal Information
- Passport Number: L1034637
- Father's Name: KesavaRaju. R
- Date of Birth: 01/01/89
- Nationality: Indian
Languages
- English
- Tamil
- Telugu
- Kannada
Disclaimer
I hereby declare that all the particulars stated above are true to the best of my knowledge and assure that I will put the best out of myself.
Certification
- Lenel Certification
Languages
Tamil
First Language
Telugu
Beginner (A1)
A1
Kannada
Beginner
A1
English
Intermediate (B1)
B1
Timeline
Project Engineer
Onesytems Technologies PTE LTD.
11.2018 - Current
Desktop support Engineer (L2)
Wipro InfoTech through Vays infotech PVT LTD.
09.2013 - 10.2014
Desktop Support (L2)
Wipro InfoTech through CARE IT SOLUTIONS PVT LTD.
07.2010 - 02.2013
D.E.C.E -
Meenakshi Ammal Polytechnic College
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