Aspiring Operations Manager seeking opportunity to build upon leadership and business development abilities in senior management role. Solution-focused creative thinker with strong industry knowledge and experience, leading teams to operational excellence.
Overview
18
18
years of professional experience
10
10
years of post-secondary education
Work History
Senior Operations Executive
Bureau Veritas Group - Inspectorate Singapore
05.2019 - Current
Managed & supported qualitative and quantitative requirements of select key clients.
Played an instrumental role in ensuring the success of various complex terminal operations as well as ship to ship transfers alongside terminal/vessel/client representatives.
Identified opportunities to grow existing operational work and identify potential new client leads.
Offered technical support and advice to clients with regards to product, terminal/cargo operations.
Senior Laboratory Operations Executive
Bureau Veritas Grp - Singapore Inspectorate
Singapore
05.2017 - 05.2019
Worked closely to support and handle laboratory key accounts to deliver timely and accurate results required by external stakeholders.
Coordinated multiple internal teams with short turnaround times in developing lab analytical reports for surveyor operations.
Identified opportunities to secure new revenue streams for increased profitability for lab-related operations
Offered technical support and advice to colleagues and stakeholders using extensive knowledge of lab testing capabilities and procedures (e.g. ISO, ASTM)
Planned daily operations by deploying manpower and managing external/internal stakeholder expectations to maximise productivity and ensure consistent delivery of results.
Team Leader
Bureau Veritas - Inspectorate (Singapore) Pte Ltd, Singapore
06.2013 - 01.2016
Executed precision analytical testing with internationally recognized standards and customer-specific methodologies in the areas of Oil & Gas
Provided leadership and direction for a 9-10 pax team of analysts in scheduling and run various analytical tests
Schedule and conduct trainings for team technical upgrading
Process and handle incoming samples and requests; upon arrival, testing, collection of results and issuing of certificate of quality or analysis report
Competent use of LIMS system to be able to track, process and issue COQs for clients.
Laboratory Analyst
Bureau Veritas - Inspectorate (Singapore) Pte Ltd
11.2011 - 06.2013
Conduct physical and chemical testing on various products; petrochemicals, compounds, materials, petroleum, fuels, consumer products and other chemical products
Ensured analytical tests are performed to required standards such as ASTM D/ IP / ISO
Maintained and troubleshoot instruments to sustain them at optimal working performance in order to produce results 24/7.
Product Specialist
Scientific Resources Pte Ltd, Singapore
06.2010 - 11.2011
Developed a new business unit, ACD/labs software providing enterprise software solutions for chemical, biochemical, and pharmaceutical R&D
Maintained competent knowledge on various product features (NMR, MS and Chromatography), worked closely with client, principal and technical support team (Canada) for solutions
Developed strategies and presentations for products to match client workflow demands
Provided technical support to various clients during the post-implementation support stages
Analyzed competitors business, market applications and product trends, creating feedback reports to technical support team/professional services for future product development
Laboratory Executive
Physical, Nanyang Technological University
10.2005 - 05.2010
Assisted in governing a wide range of mass spectroscopy and High performance liquid chromatography machines, frequently utilised by institutions and research centers worldwide
Performed analytical & instrumentation techniques such as gas and high performance liquid chromatography (HPLC), ion chromatography, electro chromatography and spectroscopy (infrared and ultraviolet, amongst others) Using a range of analytical techniques, instrumentation and software
Conducting HPLC and the different Mass Spectroscopy hands on training for the postgraduate, graduate students and staff
Organized and conducted joint NTU/Waseda symposium
Placed in charge to set up the New Medicinal/Biological chemistry facility.
Education
Bachelor of Science - pharmaceutical sciences
University of Western Australia
05.2007 - 05.2011
Diploma of Higher Education - Biotechnology
Ngee Ann Polytechnic
05.2000 - 05.2003
GCSEs -
Whitely Secondary School
01.1996 - 01.1999
Skills
Microsoft Office Suite of Applications, including Microsoft Word, Excel, PowerPoint
Adobe Photoshop
Familiar with various SAP systems: LIMS - SORBY, OMS, MAYA
SAC-SINGLAS accreditation: ISO 17025 (Lab related)
Additional Information
Awards
Basic Military Training - Platoon Best
Oiffer Cadet School - Wing Best, Platoon Best & Sword of Merit
Guards Officer in 7th brigade light strike company (Year: 2003-2005)
Gold Certificate of achievement in CCA. (Year: 2000-2003)
Central Singapore Community Development Council – “High Five Award” – Country Representative (Year: 1999)
Languages
English
Fluent
Tamil
Elementary
Timeline
Senior Operations Executive
Bureau Veritas Group - Inspectorate Singapore
05.2019 - Current
Senior Laboratory Operations Executive
Bureau Veritas Grp - Singapore Inspectorate
05.2017 - 05.2019
Team Leader
Bureau Veritas - Inspectorate (Singapore) Pte Ltd, Singapore
06.2013 - 01.2016
Laboratory Analyst
Bureau Veritas - Inspectorate (Singapore) Pte Ltd
11.2011 - 06.2013
Product Specialist
Scientific Resources Pte Ltd, Singapore
06.2010 - 11.2011
Bachelor of Science - pharmaceutical sciences
University of Western Australia
05.2007 - 05.2011
Laboratory Executive
Physical, Nanyang Technological University
10.2005 - 05.2010
Diploma of Higher Education - Biotechnology
Ngee Ann Polytechnic
05.2000 - 05.2003
GCSEs -
Whitely Secondary School
01.1996 - 01.1999
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