Results-driven Systems and Network Engineer with 9 years of expertise in deploying, maintaining, and optimizing IT infrastructure. Dedicated technology professional with a strong track record of ensuring maximum uptime and reliability of systems and networks. Known for exemplary planning, project management, and communication talents that contribute to seamless operations and successful project outcomes.
Hi, I’m
RAMESH BABU
Summary
Overview
9
years of professional experience
1
Certification
Work History
Aspire Global Industries
Senior Systems and Network Engineer
06.2019 - Current
Job overview
- Designing, planning, implementing, monitoring, and maintaining [network infrastructure & its performance (including security, firewalls, switches, routers, etc.)] according to organization's business needs
- Installing, configuring, and maintaining servers, storage devices, other hardware & software systems
- Managing the backups, and disaster recovery systems/ procedures
- Managing the maintenance & deployment of virtualization & cloud technologies (e.g.: VMware, Azure, etc.)
- Liaising with vendors & internal stakeholders (e.g.: IT team members) to solve complex issues/ upgrade or implement better solutions
- Developing & implementing IT policies, procedures, and best practices (to ensure) reliability & security of the IT Infrastructure
- Mentoring junior IT staff & other ad-hoc duties as assigned
- Supporting Microsoft Office, VPN, SharePoint, and User Client Hardware, Mobile devices, user accounts and permissions
- Using remote administration tools to resolve issues on desktops, laptops, and printers
- Ensuring proper documentation, notification, tracking, and follow up of all incidents.
Bay Area LIMITED
IT Support Executive
02.2018 - 05.2019
Job overview
- Installation of OS (Windows & Linux) and Software Packages on desktop and laptops
- Maintaining Network Rack Activity, Software checklist, and Internet Downtime Reports.
- Installation and configuration of Printers, Scanners, Bio-metric machines and providing access to clients.
- Creating and managing Group Policy’s, security Policy for the domain users, handing the Domain server (Server 2008 R2).
- Basic knowledge with Telecom Dialers like Altitude.
Managing Security for the Local & Remote PC’s and server using K7 Enterprise Security & Symantec Endpoint protection. - Configure and managing outlook backup and restore.
Troubleshooting user profile and Windows Login issues with the Domain. - PC Assembling, Hardware Troubleshooting, Cable Crimping.
- Escalating the issue to the respective next level team after troubleshooting.
- Troubleshooting primary level of networking issues.
TeleBuy
IT Support Executive
09.2015 - 01.2018
Job overview
I-TECH PRIVIATE LIMITED
Desktop Support Executive
06.2014 - 08.2015
Job overview
Education
TNOUChennai
Bachelor of Computer Applications from Information Technology
05.2019
University Overview
Skills
- TECHNICAL SKILLS
- Proficient with Network Infrastructure (including LAN/ WAN, VPN, Firewalls, & Switches)
- Competent in Server & Storage Hardware (including Dell, HP)
- Experienced with Virtualization & Cloud technologies (ie: VMWare, AWS, Azure)
- Familiar with Disaster Recovery & Backup Systems/ Procedures
- Capable in managing multiple projects/ priorities
- Experience with Palo Alto firewall, Juniper, Fortinet and Cisco network devices
- Experience with Windows Server, VMWare ESXi/vCenter and VEEAM backup
- Knowledge of Linux/ Open-Source tools and applications
- Knowledge of Server Room setup
- FUNCTIONAL EXPERTISE:
- Networking:
- Configuring, Administrating & designing LANs, WANs internet/intranet, NAT, VLAN,DHCP
- Network connectivity troubleshooting, ping
- Knowledge in Sub netting, OSI and TCP/IP Layer Concepts
- OSPF Routing
- LAN Switching Technologies
Certification
- ITIL
- Cloud Computing
Languages
English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Timeline
Senior Systems and Network Engineer
Aspire Global Industries
06.2019 - Current
IT Support Executive
Bay Area LIMITED
02.2018 - 05.2019
IT Support Executive
TeleBuy
09.2015 - 01.2018
Desktop Support Executive
I-TECH PRIVIATE LIMITED
06.2014 - 08.2015
TNOU
Bachelor of Computer Applications from Information Technology
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