Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Languages
Keycompetenciesandskills
Personalitytraits
Hobbies and Interests
Personal Information
Timeline
Generic

Ramanathan Subramania Pillai

Summary

A seasoned banking and IT delivery professional with over 20 years of experience across Core Banking, Corporate, Consumer, and Wealth Management sectors. Proven expertise in IT service delivery management, risk management and stakeholder management. Skilled in program management, data migration, business analysis, testing, system integration, configuration management, process optimization, and production support; has a proven track record of successfully delivering large-scale digital transformation projects

Overview

21
21
years of professional experience
1
1
Certification

Work History

Associate Director

Accenture
05.2023 - Current
  • Project 1 : Digital Transformation Projects – New Mobile and Web platforms for Retail , Corporate, MSME and Wealth segments (Aug 2023 – Till now)
  • Client: Security Bank, Philippines
  • Role: Testing Centre of Excellence (TCOE) Lead – Leading a multi-partner team of 160+ QA professionals, delivering comprehensive test services in Manual Functional Testing, Automated Testing, Performance Testing, Data Migration Testing, and Security Testing
  • Responsibilities: Client Engagement & Relationship management - primary point of contact for SBC key stakeholders Delivery management - Accountable for the successful delivery of test services Test services - Fully accountable for the Test Governance, Test Strategy, Test Design, Test Plan, Test Consulting, Test Management and Test Execution ensuring alignment with project objectives Business Development/Change Management - Leads New Business Model (NBM) activities including Change Requests, identifying and pursuing new business opportunities Collaboration - Acts as the bridge between SBC stakeholders and the ATCP delivery leads, ensuring seamless communication of project requirements, timelines, and progress Quality Assurance - Accountable for ensuring that all ATCP deliverables meet or exceed agreed-upon quality standards
  • Regularly conducts reviews and quality checks to uphold delivery excellence Reporting & Metrics - Responsible for tracking, analyzing, and reporting project performance metrics Optimizing Test Processes - Standardize and improve test processes across projects by implementing best practices and frameworks
  • This ensures consistency in test planning, execution, defect management, and reporting, leading to higher efficiency and effectiveness Continuous Improvement - Drive continuous improvement initiatives within the testing process to enhance efficiency, effectiveness, and quality Demand Management - Accountable for managing resource demand, adjusting staffing levels in response to evolving project requirements

Vice President 3

OCBC Bank Ltd
11.2021 - 04.2023
  • Role: Senior Project Manager
  • Project Description: Led OCBC Group’s Strategy projects (4) related to Digitalization in Group Wholesale Banking, cost around 10+ Mil; to improve the operational efficiency, revenue generation

Manager

Deloitte Consulting Pte Ltd
05.2019 - 10.2021
  • Project 1: Develop a new portal, Pre-Divorce Support Portal (May 2021 – Oct 2021): Client: Ministry of Social and Family Development, Singapore Role: Project Manager & Scrum Master Project Description: Developed a new portal, Pre-Divorce Support portal using WordPress & AWS Cloud
  • Project 2: Core Banking Transformation (May 2019 – May 2021): Client: Bangkok Bank Public Company Limited (BBL), Thailand Project Description: A key initiative of the New International Core Banking (NICB) Transformation Programme, BBL embarked on the replacement of existing Core Banking Systems (that includes Equation / Systematics / TAIBS) used by its international branches and subsidiaries
  • Finastra’s solutions (Essence, LoanIQ, GPP, Fusion Risk) were selected as the new generation Core Banking solution (NICB) for the international branches and subsidiaries, across 14 strategic countries
  • Deloitte Consulting Ltd provided services relation to the NICB Transformation Programme for the initial roll-out of 3 identified countries
  • Role: Data Migration & Configuration & Ops / Process/ Change Lead Responsibilities: Led Data Migration and Configuration Management activities – Data Migration plan, ETL, reconciliation & data cleansing, Configuration management Develop SOP (Standard Operating Procedures) and evaluating the IT controls supporting the business operations Identify the product gaps with business requirements and lead the change Identify the gaps between Core Banking Solutions capabilities with current business practices and streamline the business processes to value-add ops on process improvements/automation/business opportunities

Vice President

DBS Bank Ltd.
03.2018 - 04.2019
  • Role 1: Senior Project Manager Overall Project Manager & Data Migration Lead for Taiwan WMS Upgrade (cost - 5.6M, 11 impacted applications) – Migrate Wealth Management data from existing Finacle 10.2.02 to Finacle 10.2.19 and implementing new Equities /Bonds Asset Classes in Finacle to support the growing Equities business and alignment to Gandalf Infrastructure and Architecture Led the DBS acquisition of ANZ’s Wealth management and Retail Banking business of Hong Kong and Taiwan as Core Banking Project Manager & Data Migration Lead
  • Role 2: Project Manager Lead (4 PMs) for all Core Banking enhancements (from Feb 2014 – Jan 2017) Ensure the quality delivery of all Finacle enhancements / data extractions/ data patches / regulatory changes on all 14 Finacle implemented locations within the schedule and cost
  • Delivered around 200+ changes in 2016 without any critical SL1/2/3 issues post implementation Interface Lead - responsible to centrally drive all the systems for the smooth delivery of Interface enhancements To provide support and manage Finacle related regional projects, UR’s and liaising with Business, Ops and different Vendors
  • Accomplishment is to get the requirements from Business, Ops, Finance and finalize the scope with service provider
  • Tracking build efforts, delivery, SIT/UAT testing, test plans, project schedule as activities to name a few
  • Effective and negotiated efforts discussion with vendor for better project financials Complete requirement discussions to meet end-user expected results Managing service provider for delivery and testing Co-coordinating with different business units for testing and closure Smooth BAU functionaries and quick TAT for issues raised Requirement gathering from different business units Requirement finalization with BU’s and Service provider Managing different areas of testing SIT/UAT/PAT BAU operations for existing and simulation of future foreseen issues
  • Role 3: Core Banking Implementation & Production Support Analyst & IT Auditing Associate (Mar 2008 – Jan 2014) Core Banking Implementation analyst responsible for Data Migration verification for 11 Core Banking Implementation & Reports integration Lead for Multi entity Core Banking Implementation & Data Migration Lead for Hong Kong , Macua, Japan, Vietnam, Malaysia, Korea BAU Country co-coordinator for Indonesia, India, UK, US, Hong Kong and Macau and Project Co-coordinator for Oracle 11g upgrade
  • Lead for product releases implementation
  • Systems: Core Banking Finacle v7.0/10.2, DB Query: PL/SQL, Oracle 9i/11g, UNIX, Infosys scripting language, MRT (program for report formatting) Problem/Change/Release Management: JIRA/Manage Now, Rational Clear Case, Rational Clear Quest Project Mgmt: Requirement Gathering, SDLC, Testing Governing L2 production support team
  • Review and ensure proper resolution/restorations for production incidents
  • Track the production incidents and deliver the solutions/fixes within the agreed SLA Lead for Batch automation for 14 locations
  • Target for Zero manual efforts and Tivoli failures Perform IT audit checks for Core Banking Implementation Project Responsible for End-to-End Combined/Account statement delivery
  • Implemented auto jobs for pre-check/reconciliation and post-checks for statements for the customers and ensure its error free Review the requirements, design of any UR/project related to CASA/TD/Statements modules
  • Also, before the production implementation do the Technical review and ensure sources/design is proper PC for Oracle version Migration/Multi Entity projects Responsible for stability of production environments ensuring all applications and interfaces have maximum availability Highlight user training and education needs and maintain excellent user satisfaction Manage/coordinate recurring issues and ensure long-term resolution Drive vendor in timely solution of the issues, track vendor’s KPI Follow escalation procedures during outages and ensure root-cause analysis Track incidents and provide regular updates to users on request status and progress Act as a facilitator and coordinate between various teams like Infrastructure, Vendor, IT Service to resolve complex issues and outages Trend analysis, Incidents resolutions, Root Cause Analysis and Regular Reporting to identify areas for review for improvement Ensure all new deployments have supplied correct documentation and training Manage relationship with user’s / stake holders Support BCP/DR drill

Consultant (TM-L2)

Covansys (Asia Pacific) Private Limited
03.2007 - 02.2008
  • Role: L2 Support & Delivery lead for UR’s
  • Systems: Core Banking Finacle v7.0, DB Query: PL/SQL, Oracle 10.2, UNIX, Infosys scripting language, MRT (program for report formatting)
  • Problem/Change/Release Management: JIRA/Manage Now, Rational Clear Case, Rational Clear Quest Project Mgmt: Requirement Gathering, SDLC, Testing Client: DBS Bank Ltd., Location: DBS Shenton Way, Tower 2
  • Department: T&O-TI-Applications Development Services (ADS)
  • L2 Support Delivery Lead for UR’s Analyze the RFS & BRD, Requirement Gathering, Feasibility Study, Impact Analysis, Prepare the HLE, Definitive quotes, prepare the FS, Prepare the Proposal, Prepare the sanity test specifications, prepare the SIT & UAT Test specifications

Engineer – Technology Solutions

3i-Infotech Ltd.
09.2006 - 02.2007
  • Role: Customization engineer
  • Systems: Core Banking Finacle v6.0, DB Query: PL/SQL, Oracle 9i, HP UNIX, Infosys scripting language, MRT (program for report formatting)
  • Client: ICICI Bank Ltd., Location: ICICI Bank Ltd., Corporate Office, Bandra Kurla Complex, Mumbai Department: Retail Technology Group Enhancements in various modules of Finacle Development and Customization of Reports in Finacle

Implementation Engineer

Nurture Software Solutions Private Ltd
05.2005 - 08.2006
  • Project 1: (July ‘2006 – Aug ‘2006) Role: Team Leader (team of 4) in Data Migration Systems: Core Banking Finacle v6.0, DB Query: PL/SQL, Oracle 9i, HP UNIX, Infosys scripting language, MRT (program for report formatting) Title: Migration of Finacle 7.1.2 Client: United Bank of India Location: United Bank of India , HO, Kolkata Migration of legacy systems ISBS and PSI to Finacle
  • Prepared the mapping sheet contains the information of the legacy systems data which is mandatory to migrate into Finacle includes Customer Master, Account Master, Deposit Master, Loan Master, Limit History, Balances
  • Project 2: (Feb ’2006 – June ‘2006) Role: Team Leader (team of 6) in Migration (Involved in Branch Implementation in various branches in the regions of Chennai, Bangalore, Hyderabad) Systems: Core Banking Finacle v6.0, DB Query: PL/SQL, Oracle 9i, HP UNIX, Infosys scripting language, MRT (program for report formatting) Title: Migration of Finacle 7.1.2 Client: UCO Bank Location: UCO Bank HO, Kolkatta ISBS and NextStep (Cheqmate) are the legacy systems in UCO Bank
  • We have developed the mapping sheet and tools in Oracle 9i to migrate the legacy system data into Finacle for all modules (CASA, TD, LOANS, and LIMITS)
  • Project 3: (May ’2005 – Jan ’2006) Role: L2 Application consultant Systems: Core Banking Finacle v6.0, DB Query: PL/SQL, Oracle 9i, HP UNIX Title: Foreign Offices Core Banking, FINACLE 7.1.2 – 7.4.2
  • Client: STATE BANK OF INDIA, Data Center, C.B.D
  • BELAPUR, Navi Mumbai, Maharashtra
  • Worked with clients from overseas locations like Japan, France, Belgium, Maldives and South Africa
  • Change Requests received would be analyzed and depending on their nature, implementation of the change L2 Support

Banking Operations

The Karnataka Bank Limited
03.2004 - 04.2005
  • Responsibility: Handled the banking transactions and operations via Finacle core Banking
  • First-hand experience in Retail Branch Operations

Education

Master of Computer Applications (MCA) -

University of Madras
01.2002

B.Sc. - Maths

S.I.V.E.T College
Gowrivakkam, TN
01.1998

H.S.C. -

Govt.HSS
Chromepet, TN
01.1995

S.S.L.C. -

Madras Seva Sadan HSS
Tambaram, TN
01.1993

Skills

  • Core Banking Transformation
  • Digital Transformation
  • Project Management (Waterfall, Agile)
  • Data Migration
  • Testing Centre of Excellence (TCOE)
  • Scrum Master
  • Product Owner
  • Business Analyst
  • Production Support and IT Operations
  • Application Development
  • SOPs for Branch Operations
  • Incident, Problem, Change and Release Management
  • Information Systems Auditing
  • JIRA
  • HPQC
  • Microsoft Project
  • Microsoft Office Suite
  • API and Cloud Architecture
  • Unix
  • Linux
  • Oracle
  • Python
  • Finacle
  • Fusion Essence
  • LoanIQ
  • Fusion Risk
  • Global Payment Plus

Certification

  • PMP (Project Management Professional, certified by PMI)
  • Professional Scrum Master I (Certified by Scrum.org)
  • Professional Scrum Product Owner I (Certified by Scrum.org)
  • Amazon Web Services (AWS) Certified Solution Architect - Associate
  • Microsoft Certified Azure Fundamentals
  • CISSP (Certified Information Systems Security Professional, certified by ISC2)
  • CISA (Certified Information Systems Auditor, certified by ISACA)
  • ITIL v3 (IT Infrastructure Library, framework certified by EXIN)
  • OCA (Oracle Certified Associate, certified by Oracle Corporation)
  • Generative AI Leadership & Strategy (Vanderbilt University, Coursera)

Accomplishments

  • Chairman’s Recognition Award, DBS, 2010
  • SPOT award, DBS Head of T & O, HK & Mainland China, 2017, For ANZ acquisition project
  • SPOT award, DBS Head of Core System Technology, Singapore, 2012, For effectively managing a critical SL1 issue
  • Joined DBS Talent Leadership Pool, DBS, 2016, Nominated by DBS Head of Core System Technology, Singapore
  • GHOSTBUSTER award, DBS Head of Core System Technology, Singapore
  • 2016
  • 2017
  • For Outstanding performance in driving the resolution of major issues or progressing major projects

Languages

English
Tamil
Hindi

Keycompetenciesandskills

  • Core Banking Transformation
  • Digital Transformation
  • Project Management (Waterfall, Agile)
  • Data Migration
  • Testing Centre of Excellence (TCOE)
  • Scrum Master
  • Product Owner
  • Business Analyst
  • Production Support and IT Operations
  • Application Development
  • SOPs for Branch Operations
  • Incident, Problem, Change and Release Management
  • Information Systems Auditing
  • JIRA, HPQC, Microsoft Project, Microsoft Office Suite
  • API and Cloud Architecture
  • Unix, Linux, Oracle, Python
  • Finacle, Fusion Essence, LoanIQ, Fusion Risk, Global Payment Plus

Personalitytraits

  • Confident
  • Committed
  • Team Player

Hobbies and Interests

Badminton

Personal Information

  • Age: 46
  • Date of Birth: 06/02/78
  • Gender: Male
  • Nationality: Singaporean
  • Marital Status: Married
  • Visa Status: Singapore Citizen

Timeline

Associate Director

Accenture
05.2023 - Current

Vice President 3

OCBC Bank Ltd
11.2021 - 04.2023

Manager

Deloitte Consulting Pte Ltd
05.2019 - 10.2021

Vice President

DBS Bank Ltd.
03.2018 - 04.2019

Consultant (TM-L2)

Covansys (Asia Pacific) Private Limited
03.2007 - 02.2008

Engineer – Technology Solutions

3i-Infotech Ltd.
09.2006 - 02.2007

Implementation Engineer

Nurture Software Solutions Private Ltd
05.2005 - 08.2006

Banking Operations

The Karnataka Bank Limited
03.2004 - 04.2005

B.Sc. - Maths

S.I.V.E.T College

H.S.C. -

Govt.HSS

S.S.L.C. -

Madras Seva Sadan HSS

Master of Computer Applications (MCA) -

University of Madras

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