Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Certification
Timeline
SeniorSoftwareEngineer

Rakesh Sreedharan Pachai

Vice President, Technical Delivery Manager
Singapore

Summary

Managed successful agile based delivery of Digital Banking features in Mighty App including Strategic Wealth Program & Investment Advisory features ($8M under Omni Channel) with a team of 20-30 member. Thorough Understanding of Retail Banking Architecture and Corporate Cash Management Payment processing.

A hands-on results-driven IT Professional with 16+ years of multi-project experience and broad expertise in Project/Program Management, Agile Transformation, Digital Banking, App Delivery, full-SDLC software/product implementation, Business Analytics and IT Operations.

Demonstrated success building process driven organizations by combining the latest techniques with a knack for conceptualizing and delivering elegant, user-friendly solutions effectively and efficiently. Efficient in communicating and having a capacity for implementing advanced software solutions to banks' products.

Agile Technical Delivery Manager adapts and coordinates complex logistical realities to comply with service level agreements and exceed customer expectations. Proud to consistently monitor and streamline all progress metrics. Dedicated to handing customers completed work on time, under budget and in accordance with prescribed business goals. Dedicated Banking professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

16
16
years of professional experience
4
4
years of post-secondary education
2
2
Certifications

Work History

Technical Delivery Manager

UOB
Singapore
01.2020 - Current
  • Detected and proactively remediated problems in technical delivery planning and scheduling, avoiding final delivery delays.
  • Aggregated delivery status reports from multi-disciplinary teams to unify progress tracking efforts across projects.
  • Applied agile project management and agile transformation techniques to 12 projects.
  • Coordinated employee scheduling around delivery timeframes, resolving conflicts and supporting consistent availability of necessary competencies.
  • Managed 3 Scrum teams with 9 members each during development processes.
  • Reviewed solution architecture proposals to provide technical direction to associated personnel.
  • Delivered project proofs of concept compliant with client requests, internal policies and logistical realities.
  • Served as primary point of contact for external clients with delivery issues, promoting maximum customer satisfaction metrics for each interaction.
  • Analyzed projects to determine resource requirements and procured necessary equipment and software.
  • Gathered requirements, defined scopes, allocated resources and established schedules meeting or exceeding project demands.
  • Identified innovative and automated approaches to routine tasks, making suggestions that were widely received.
  • Investigated and corrected or escalated project problems.
  • Updated customers and senior leaders on progress and roadblocks.
  • Maintained project schedules by managing timelines and making proactive adjustments.

Technical Application Analyst

BNP Paribas
Singapore
05.2015 - 01.2020


  • Acted as both Product Owner/ Scrum Master, help the SCRUM team to understand the requirement, and deliver a product update thru sprint planning and review ceremonies
  • Led projects and analyzed data to identify opportunities for improvement.
  • Analyzed SWIFT, CAMT, MT94x, and PAIN message formats to gather required data to be populated in the report as per the client's need
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Responded to issues with system architecture and software performance, recommending necessary actions required to produce downtime.
  • Supported new project initiatives by analyzing preliminary business needs and defining factors such as budget constraints, time management and resource planning.

Technical Lead

Hewlett Packard
12.2009 - 05.2015
  • Provided educational expertise and mentoring to junior team members.
  • Assessed project milestones and team performance to keep staff on-task.
  • Supervised architecture, design and implementation of company-wide platforms and applications.
  • Defined parameters for API and data acquisitions.
  • Built product feature lists with stakeholders.
  • Offered input on technical and platform-related strategic planning initiatives.
  • Designed support structure needed to confirm scalable application rollouts.
  • Evaluated the impact of changes and define coding standards, report designs, necessary checklists to be followed by Development team.
  • Manage the architecture of the system/application, to meet technical and also to changing business needs
  • Evaluated the impact of changes and define coding standards, report designs, necessary checklists to be followed by Development team
  • Develop Architecture models, Technical design documents, Technical and Security test cases/scripts and Controls
  • Reviewed the security and performance test results, and provide appropriate recommendations to scale the system/application to meet security and performance requirements.

Software Developer

PGI Info Tech (Maybank)
singapore
03.2008 - 12.2009
  • Collaborated with project managers to select ambitious, but realistic coding milestones on pre-release software project development.
  • Participated in performance analysis, design, development and testing.
  • Designed, developed and implemented software applications for website based on analyzed requirements and understanding of industry technical standards.
  • Set up scripts, test case and automation protocols.
  • Documented technical workflows and knowledge to educate newly hired employees.

Senior Software Engineer

Laser Soft Infosystems (Polaris Company)
Chennai
01.2006 - 01.2008
  • Shared the knowledge across teams, mentored fresher, and provided a lecture on domain functionalities.
  • Worked with project managers, developers, quality assurance and customers to resolve technical issues.
  • Demonstrated experience and good hands-on programming experience Java, J2EE and Oracle.
  • Collaborated with clients to define solution requirements.

Education

Bachelor of Engineering - Computer Science

Anna University
06.2001 - 05.2005

Skills

    Java,J2EE, Oracle

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Accomplishments

  • Agile Digital transformation
  • Wealth Tribe Lead
  • Project Management
  • Data Analysis
  • Performance Appraisals
  • Vice President | Technical Delivery Manager
  • BNP Paribas(May 2015)

Software

Java, J2EE, Spring boot, Maven

Certification

Certified Professional, scrum.org - 2019

Timeline

Technical Delivery Manager

UOB
01.2020 - Current

Technical Application Analyst

BNP Paribas
05.2015 - 01.2020

Technical Lead

Hewlett Packard
12.2009 - 05.2015

Software Developer

PGI Info Tech (Maybank)
03.2008 - 12.2009

Senior Software Engineer

Laser Soft Infosystems (Polaris Company)
01.2006 - 01.2008

Bachelor of Engineering - Computer Science

Anna University
06.2001 - 05.2005

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Rakesh Sreedharan PachaiVice President, Technical Delivery Manager