Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Rakesh Raj Kumar

Rakesh Raj Kumar

Singapore

Summary

Accomplished at Teltonika Telematics, I spearheaded sales strategies across 13 APAC/East Asia countries, achieving a 40% revenue increase. Expert in negotiation and relationship building, I led a team to exceed targets through strategic planning and key account growth. My approach combines rigorous pipeline management with a focus on client satisfaction, driving significant market expansion and customer base growth.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Head of Sales Singapore

Teltonika Telematics
03.2022 - Current
  • Under the Singapore GPS group, I managed 13 countries and 13 sales managers around the APAC/East Asia region. Countries are Singapore, Philippines, Brunei, Myanmar, Cambodia, Vietnam, Laos, Japan, South Korea, Taiwan, Hong Kong, Mongolia and China.
  • Methodically grew and exceeded sales and revenue targets by 40% across 12 quarters during 3 calendar years.
  • Led the creation and implementation of a comprehensive sales strategy that increased revenue by 30% within the first year, aligning team objectives with company goals.
  • Managed a high-performing sales team of 11+ professionals, providing coaching, mentorship, and training to enhance performance and achieve monthly, quarterly & yearly targets.
  • Conducted market analysis to identify new business opportunities, resulting in the successful expansion into three new territories and a 25% growth in customer base.
  • Cultivated relationships with key accounts, negotiating contracts and renewals that contributed to a 15% increase in repeat business.
  • Implemented a robust sales forecasting process that improved accuracy by 20%, enabling better resource allocation and strategic planning.
  • Established key performance indicators (KPIs) to monitor sales activities and drive continuous improvement, resulting in a 50% reduction in sales cycle time.
  • Utilized CRM tools to streamline sales processes and enhance customer engagement, leading to a 10% improvement in customer satisfaction scores.
  • Collaborated with product development teams for continuous improvement of offerings based on customer feedback and evolving market needs.

Sales Manager

Teltonika Telematics
09.2021 - 03.2022
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Managed over 40 successful cold calls during working week and 160 during a month.
  • Successfully sold first 6 samples and 2 pilot orders within 1st month of work.

Inside Sales Executive

Future Metals, LLC
04.2019 - 09.2021
  • Throughout tenure at Future Metals, I've been result- driven inside sales executive. I've fundamentally played roles in achieving ambitious revenue growth objectives. Main strengths are in talking to customers, generating interest, qualifying prospects, and closing sales deals. I'm competitive self-starter that thrives in fast-paced environments. Assigned territory is predominantly APAC region (Singapore, Taiwan, Thailand, Malaysia, India, Sri Lanka, Maldives, Pakistan, South Korea, Japan & Australia). In 2 years, I've researched accounts in these regions, identified key players and generated interest. Proven track record of achieving sales targets and outcomes within schedule.

Flight Operations

SATS Ltd.
05.2018 - 03.2019
  • Assist flight dispatchers with handling flight operations documents with flight crew
  • Earned customer satisfaction approval ratings of 20% based on customer survey card comments.

Education

Bachelor of Science - Aeronautics/Aviation/Aerospace Science and Technology

Embry-Riddle Aeronautical University

Aerospace, Aeronautical And Astronautical Engineering -

Singapore Polytechnic

Skills

  • Key account growth
  • Negotiation expertise
  • Sales Presentations
  • Pipeline Management
  • Solution selling
  • Territory Management
  • Staff Management
  • Relationship Building
  • Client Relationship Management
  • Strategic Planning
  • Revenue Forecasting
  • B to B sales

Certification

  • Sales: Closing Strategies - LinkedIn
  • Quality Management Foundations - LinkedIn
  • Communicating with Confidence - LinkedIn
  • 5S Workplace Productivity - LinkedIn
  • The Six Morning Habits of High Performers - LinkedIn
  • 15 Secrets Successful People Know about Time Management (getAbstract Summary) - LinkedIn

Timeline

Head of Sales Singapore

Teltonika Telematics
03.2022 - Current

Sales Manager

Teltonika Telematics
09.2021 - 03.2022

Inside Sales Executive

Future Metals, LLC
04.2019 - 09.2021

Flight Operations

SATS Ltd.
05.2018 - 03.2019

Aerospace, Aeronautical And Astronautical Engineering -

Singapore Polytechnic

Bachelor of Science - Aeronautics/Aviation/Aerospace Science and Technology

Embry-Riddle Aeronautical University

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