Summary
Overview
Work History
Education
Skills
Accomplishments
Major Key Projects Delivered
Certification
Languages
Timeline
Generic

Raju Raghavan

Summary

I am a Senior Technical Manager with a proven track record of delivering high-impact projects and programs for government agencies and financial services institutions.

As a technical manager, my hands-on leadership approach ensures projects achieve their planned objectives and deliver tangible business value to the organization and C-suite stakeholders, while maintaining strict adherence to milestone schedules and budget constraints.

I accomplish this through robust governance frameworks that integrate scope management, scheduling discipline, change control processes, strategic resource allocation, and proactive risk mitigation—all designed to drive successful program outcomes.

Most recently, received formal recognition from employer for successfully delivering Citibank's complex divestiture project, which spanned multiple acquiring banks and encompassed critical workstreams in data migration and governance, risk, and compliance (GRC).

I hold key industry certifications including PMP, CISSP, CCNA, and CCNP, and bring deep expertise in enterprise project management frameworks, ServiceNow (GRC module), and collaborative tools such as Jira and Confluence.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Regional Project Manager– Data Migration & Information Security

Wipro
12.2021 - 01.2025

Delivered multi-bank data migration and divestiture projects, ensuring regulatory compliance and risk mitigation (UOBM, UOBTH, UBP, AXIS)

  • Process and Project aligned to Enterprise Project Management through systematic planning and approvals driving diverse workstream team by establishing clear expectations and accountabilities from workstream leads.
  • Led ITSM processes using ServiceNow for seamless incident and change management during migration.
  • Drive the project across its full lifecycle, covering planning, infrastructure design, build, cutover, and post-migration stabilization, in compliance with the bank’s regulatory, security, and risk management frameworks.
  • Developed detailed data maps and risk assessments, collaborating with GRC teams to safeguard project delivery.
  • Managed third-party vendors and maintained risk registers to monitor and close potential risks proactively.
  • ServiceNow Process for Change Management (3 years)
  • GRC experience for multiple markets with Buyer Bank, PCI-DSS Card related Data Migration
  • Strong business partnering skills with individuals across the organization

Technical Manager (Infra & Security)

Argentra Solutions Pte Ltd.
05.2019 - 12.2021
  • Directed cybersecurity modernization for multiple government data center implementing CIS Hardening.
  • Led team of professional in roll-out of DLP solution for Singapore Health care.
  • Implemented CrowdStrike EDR Platform for SGX.
  • Pre-sales experience during sales closure collaborating closely team to develop RFP/RFI and scope for proposed solutions.
  • Monitor and analyse implementation of each infrastructure project. Recommend re-prioritisation based on sensitivity, urgency, priority, and type of projects (e.g. compliance/regulatory) and approval requirement.
  • Managed external penetration testing programs, delivering actionable vulnerability remediation insights for LTA Projects.
  • Led SIEM (QRadar) and SOAR use case development, automating threat detection and response processes.
  • Coordinated supply chain and vendor management to ensure project milestones and compliance.
  • Assist in tendering process for project proposals or CRs working with Customer Engagement team/resource managers to validate scope and estimates as well as reviewing each proposal with customers.

Technical Manager – Infrastructure & Security

Informa Solutions Pte Ltd
04.2017 - 12.2018
  • Managed vulnerability and penetration testing across 13 hospitals, ensuring HIPAA and ISO 27001 compliance.
  • Embedded risk management frameworks and streamlined ITSM incident resolution via ServiceNow.
  • Maintained risk registers and vendor relationships to mitigate project risks effectively.

Product Owner (Application & Security)

Husken Software Solutions
03.2013 - 02.2017
  • As a Scrum Team member, I spearheaded the development of a Point-of-Sale (POS) Retail System using .NET and MySQL, delivering an efficient and scalable solution for retail environments.
  • Led a team of Security and Architecture SMEs to define and implement a secure-by-design strategy for the POS system, ensuring the protection of sensitive payment and customer data.
  • Championed the integration of security tools and methodologies, guiding the team in adopting SAST within the CI/CD pipeline and enforcing OWASP secure coding standards to minimize vulnerabilities.
  • Directed the design of critical security controls for authentication, authorization, and data encryption, leveraging SME expertise to ensure robust and compliant implementations.
  • Led Agile development of a scalable POS system using .NET and MySQL, driving product quality via TDD and continuous stakeholder engagement.
  • Actively contributed to the end-to-end product development lifecycle, from Sprint 0 through the Version 4 release, ensuring high-quality deliverables through Test-Driven Development (TDD) and active participation in testing and QA phases.
  • Collaborated with Product Owners and stakeholders to gather feedback, refine product features, and adjust Sprint priorities, ensuring the POS system aligned with customer needs and business goals.
  • Spearheaded the risk assessment process for all major features, analyzing potential security vulnerabilities, data privacy concerns, and operational failures before development commenced.
  • Translated technical debt and security vulnerabilities into business-risk language, clearly articulating the likelihood and financial impact to secure resources for mitigation efforts.
  • Implemented a risk-based testing strategy, prioritizing QA efforts on the most critical and high-risk areas of the POS application to safeguard business continuity.

Education

Bachelor’s degree - Mathematics

University of Madras
India

Skills

  • Enterprise Project Management
  • Information & security modernization project for Govt and Financial Clients
  • Understanding of cyber threats, vulnerabilities, and mitigation techniques
  • Familiarity with regulatory requirements (GDPR, HIPAA, PCI-DSS)
  • Technical Proficiency in cybersecurity tools and technologies
  • Experience in Agile framework like Scrum, Kanban & Scaled Agile Framework
  • Microsoft Project Professional, Jira, Confluence, ServiceNow
  • Linux, SQL, Python, Networking and Security knowledge

Accomplishments

Key Achievements:

Government Digital Transformation (2019-2021): Led the end-to-end delivery of a comprehensive digital transformation initiative for a government agency, covering security infrastructure (VAPT), data protection (DLP), and threat detection (EDR). The project went live successfully and earned formal recognition from leadership for exceeding delivery expectations in a complex regulatory environment.


$6M Multi-Bank Divestiture Program (2021 - 2024): Managed a high-stakes divestiture project that required coordinating technical integrations across multiple acquiring banks simultaneously. Delivered the program on schedule despite the complexity of parallel workstreams and tight regulatory deadlines. Received a formal commendation letter and Merit Salary Increment for successfully navigating the technical and stakeholder challenges.


Launched Commercial POS Solution for Singapore Retail Market (2013 - 2017): Directed a product development team through the complete journey of bringing a new POS system to market. Worked closely with Singapore retailers to understand their pain points, translated business requirements into technical specifications, and guided the team through development, testing, and go-live. The solution successfully entered the competitive retail market and is now serving local businesses.

Major Key Projects Delivered

  • DLP Forcepoint Solution rollout for Singapore Hospital Experience (Govt)
  • CrowdStrike Deployment for Financial sector Singapore
  • Security Hardening / Modernization Project for Govt agencies
  • Cyberark and Zscaler deployment
  • Data Migration for Large scale Banking
  • Commercial Software Product Development

Certification

PMP, CISSP, CCNA, CCNP

Languages

English
Advanced (C1)

Timeline

Regional Project Manager– Data Migration & Information Security

Wipro
12.2021 - 01.2025

Technical Manager (Infra & Security)

Argentra Solutions Pte Ltd.
05.2019 - 12.2021

Technical Manager – Infrastructure & Security

Informa Solutions Pte Ltd
04.2017 - 12.2018

Product Owner (Application & Security)

Husken Software Solutions
03.2013 - 02.2017

Bachelor’s degree - Mathematics

University of Madras
Raju Raghavan