
I am a Senior Technical Manager with a proven track record of delivering high-impact projects and programs for government agencies and financial services institutions.
As a technical manager, my hands-on leadership approach ensures projects achieve their planned objectives and deliver tangible business value to the organization and C-suite stakeholders, while maintaining strict adherence to milestone schedules and budget constraints.
I accomplish this through robust governance frameworks that integrate scope management, scheduling discipline, change control processes, strategic resource allocation, and proactive risk mitigation—all designed to drive successful program outcomes.
Most recently, received formal recognition from employer for successfully delivering Citibank's complex divestiture project, which spanned multiple acquiring banks and encompassed critical workstreams in data migration and governance, risk, and compliance (GRC).
I hold key industry certifications including PMP, CISSP, CCNA, and CCNP, and bring deep expertise in enterprise project management frameworks, ServiceNow (GRC module), and collaborative tools such as Jira and Confluence.
Delivered multi-bank data migration and divestiture projects, ensuring regulatory compliance and risk mitigation (UOBM, UOBTH, UBP, AXIS)
Key Achievements:
Government Digital Transformation (2019-2021): Led the end-to-end delivery of a comprehensive digital transformation initiative for a government agency, covering security infrastructure (VAPT), data protection (DLP), and threat detection (EDR). The project went live successfully and earned formal recognition from leadership for exceeding delivery expectations in a complex regulatory environment.
$6M Multi-Bank Divestiture Program (2021 - 2024): Managed a high-stakes divestiture project that required coordinating technical integrations across multiple acquiring banks simultaneously. Delivered the program on schedule despite the complexity of parallel workstreams and tight regulatory deadlines. Received a formal commendation letter and Merit Salary Increment for successfully navigating the technical and stakeholder challenges.
Launched Commercial POS Solution for Singapore Retail Market (2013 - 2017): Directed a product development team through the complete journey of bringing a new POS system to market. Worked closely with Singapore retailers to understand their pain points, translated business requirements into technical specifications, and guided the team through development, testing, and go-live. The solution successfully entered the competitive retail market and is now serving local businesses.
PMP, CISSP, CCNA, CCNP