Raj Kumar Raj
New Delhi,GJ
Summary
Dynamic Supplier Quality Manager with extensive experience at DRSTI BUSINESS SOLUTIONS, adept at enhancing supplier performance through rigorous quality metrics analysis and root-cause analysis. Proven track record in implementing corrective actions and fostering supplier relationships, driving continuous improvement initiatives that significantly boost product reliability and operational efficiency.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Supplier Quality Manager
DRSTI BUSINESS SOLUTIONS PRIVATE LIMITED(Work for Shenzhen Honor Electronic Co., Ltd)
09.2025 - Current
- Collaborated with suppliers to resolve quality issues and implement corrective actions.
- Assessed supplier quality compliance through detailed inspections and audits.
- Conducted root cause analysis to identify defects and improve product reliability.
- Developed and maintained supplier performance metrics for continuous improvement initiatives.
- Assisted in creating quality assurance documentation and standard operating procedures.
- Monitored supplier adherence to regulatory requirements and internal standards.
- Facilitated training sessions for suppliers on quality standards and best practices.
- Supported cross-functional teams in resolving supply chain quality challenges efficiently.
- Streamlined communication channels between suppliers and internal departments to facilitate issue resolution quickly and efficiently.
- Enhanced overall supply chain efficiency by streamlining procurement processes.
- Improved supplier quality by conducting comprehensive audits and assessments.
- Provided timely feedback to suppliers on their performance, fostering an environment of transparency and collaboration.
- Collaboration with china team for technical support.
- Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
- Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
- Responsible for handle fully supplier handling, improvements, market complaint, customer complaints, Supplier side new project trial verification.
Senior Supplier Quality Engineer
Vivo Mobile India Pvt. Ltd
07.2023 - 09.2025
- Developed and implemented quality inspection protocols for supplier materials.
- Collaborated with cross-functional teams to resolve supplier quality issues.
- Conducted root cause analysis to identify defects in supplied components.
- Reviewed and approved supplier documentation to ensure compliance with standards.
- Trained suppliers on quality requirements and best practices to enhance performance.
- Monitored supplier performance metrics and reported findings to management.
- Assisted in the development of corrective action plans for non-conformance issues.
- Participated in supplier audits to assess compliance with company quality standards.
- Conducted supplier audits to detect pre-production weaknesses in supply chain and human resource assets.
- Set up ongoing supplier site evaluation parameters to maintain quality control standards over long-term relationships.
- Responsible for new product development. DVT,EVT,PVT audit.
- Track market failure trend and implement corrective actions at supplier side.✧ Ensure supplier quality shipment error free.
- Warranty management, Defect verification and analysis.
- Responsible for market failure trend and defect analysis and Improvement.
- Responsible for New model trial, SPVR, FMP and reliability test.
- Verify supplier improvement and supplier side and perform yearly audit.
- Ensuring CAPA,8D for Field Complain DOA, & Internal Rejection.
- Responsible for new team member training, and other team member give training of new project.
- Review supplier daily/Monthly report and Organize meetings with supplier.
- Responsible for handle fully supplier handling, improvements, market complaint, customer complaints, Supplier side new project trial verification.
Quality Supervisor
XIHI Technology Pvt. Ltd
03.2022 - 05.2023
- Led quality assurance initiatives to enhance product reliability and compliance with industry standards.
- Developed and implemented quality control processes, resulting in improved operational efficiency.
- Trained and mentored team members on best practices for quality inspections and reporting.
- Conducted regular audits to ensure adherence to quality specifications and regulatory requirements.
- Conducted audits to identify process inefficiencies and recommend corrective actions.
- Collaborated with cross-functional teams to resolve quality issues and drive continuous improvement initiatives.
- Analyzed defect trends and presented findings to senior management for strategic decision-making.
- Maintained Daily/Weekly/Monthly report and organize meeting with team.
- Represent Quality Weekly/Monthly data with factory top management.
- Responsible from quality of product from row material convert in to FG. So responsible for Incoming and process quality control.
- Ensuring CAPA,8D For Field Complain DOA, & Internal Rejection. Maintain the documentation like OQC FAI , OQC TREND , OQC ZDC Report , OQC Reject, Drop Test Report & Internal Stress Test Report, Customer daily/weekly report, Customer quarterly/monthly/yearly communication report.
- Maintain the Records of like LRR(Line Rejection Rate ), Yield Rate, Defect rate , PPM (Part per million)& VLRR(Vendor lot rejection rate).
- Maintain All Quality Controlled Documents (First Article Inspection Report, Thrust Report, Manpower Evaluation Report).
- Deals With All Process Related Issue or Defect From SMT (Shifting, Offset, Excess Red Glue, Less Red Glue, Copper Pad Damage etc).
- Performing 5W1H Analysis on daily Basis to find Root cause of Line Rejection.
- Analyze new NPI problem, trial production, control run production.
- Make all problem data and conduct meeting with all responsible department and take improvement action plan.
- Continue tracking NPI product successfully convert in to mass production.
Quality Assurance Engineer
LITE-ON Power Electronics India PVT.LTD
08.2019 - 02.2022
- Ensure Daily Process & out going quality activities to be performed.
- Conducting Daily/weekly/monthly Quality meeting & Quality Reports.
- Solve abnormal Process/Function Failure and analyzing failures with TE and IE.
- Also analyze customer return failure and corrective action implement online.
- Ensuring CAPA,8D For Field Complain DOA, & Internal Rejection.
- Feedback to all defects coming in OQC to production/Process Eng.
- Ensuring the final product should meet all Specification & norms of Quality.
- Ensure Daily First Article Inspection is being conducted for first piece to validate the line and product both.
- Ensure Daily Process audit is being maintained and observations are being recorded and take corrective action if required and verify
- Collaborated with cross-functional teams to address quality issues and drive continuous improvement efforts.
- Conducted regular audits of manufacturing processes to maintain adherence to regulatory requirements and internal standards.
- Improved customer satisfaction levels with timely resolution of non-conformance issues and effective corrective actions.
Quality Engineer
Hipad Technology India Pvt. Ltd
08.2017 - 07.2019
- Led quality assurance initiatives to enhance product reliability and compliance with industry standards.
- Conducting Daily/weekly/monthly Quality meeting & Quality Reports.
- Ensure Daily Process & out going quality activities to be performed.
- Ensure Daily/Summary PQC, FQC ,OQC report to be filled as per Standard.
- Monitor rejection & analysis over Pareto.
- Ensuring CAPA,8D For Field Complain DOA, & Internal Rejection.
- Solve abnormal Process Failure and analyzing Process failures.
- Feedback to all defects coming in OQC to production/Process Eng.
- Ensure all Field Failure updated in OQC,PQC,FQC.
- Ensuring the final product should meet all Specification & norms of Quality.
Quality Engineer
Gdn Enterprises Pvt. Ltd
03.2015 - 07.2017
- Ensure Daily First Article Inspection is being conducted for first piece to validate the line and product both.
- For any Nonconformity raise NCR to production department and ask for CAPA for the same in case any issue inform to QC in charge.
- Ensure Daily Process audit is being maintained and observations are being recorded and take corrective action if required and verify.
- Ensure CTQ Time Check Sheet parameters are being monitor and record.
- Line stoppage policy should be implemented as per Customer Policy approved.
- Ensure Line Quality/Customer Targets are being me.
- Ensure Daily/Summary OQC report to be filled as per sampling plan (IS: 2500).
- Ensure Daily out going quality activities to be performed.
- Feedback to all defects coming in OQC to production/Process Engineer.
- Ensure all field problem is updated in OQC.
Education
MBA - Operations Management
Wellingker University
Pune01-2020
B. Tech - Electronics And Communications Engineering
Rimt-IET
Mandigobind Garh Punjab01-2015
10Th+2 -
B.S.E.B
PATNA01-2010
10TH -
B.S.E.B
PATNA01-2008
Skills
- Quality metrics analysis
- Supplier relationship management
- Supplier performance evaluation
- Supply chain optimization
- Continuous improvement strategies
- Quality system development
- Corrective action implementation
- Lean manufacturing principles
- SQM reporting & Supplier quality management
- Process improvement techniques
- Team leadership
- Quality control management
- Root-cause analysis
Certification
- Internal Auditor for ISO 14001:2015 & 45001:2018
- Pursuing Six Sigma Black Belt certification
Languages
English
Hindi
Timeline
Supplier Quality Manager
DRSTI BUSINESS SOLUTIONS PRIVATE LIMITED(Work for Shenzhen Honor Electronic Co., Ltd)
09.2025 - Current
Senior Supplier Quality Engineer
Vivo Mobile India Pvt. Ltd
07.2023 - 09.2025
Quality Supervisor
XIHI Technology Pvt. Ltd
03.2022 - 05.2023
Quality Assurance Engineer
LITE-ON Power Electronics India PVT.LTD
08.2019 - 02.2022
Quality Engineer
Hipad Technology India Pvt. Ltd
08.2017 - 07.2019
Quality Engineer
Gdn Enterprises Pvt. Ltd
03.2015 - 07.2017
MBA - Operations Management
Wellingker University
B. Tech - Electronics And Communications Engineering
Rimt-IET
10Th+2 -
B.S.E.B
10TH -
B.S.E.B