Summary
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
SalesManager
Rajiv Kent Pagayon Sidhu

Rajiv Kent Pagayon Sidhu

Summary

Versatile District Sales Manager focused on turning around low-performance territories. Highly effective at developing and implementing improvement plans. Enthusiastic about taking on challenging markets.

Work History

Administrative Assistant

Office of Sports and Development
De La Salle University, Manila, Philippines
01.2018 - 05.2018
  • Performed research to collect and record industry data.
  • Processed department orders accurately and within agreed timeframes to meet service standards.
  • Transcribed and organized information to assist in preparing speeches and presentations.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Assisted coworkers and staff members with special tasks on daily basis.

Sales and Marketing Representative

Sirius Star Marketing
110 Robinson Road, #02-00, Singapore
06.2015 - 12.2015
  • Supported implementation of contests, events and other initiatives to build presence and reputation.
  • Created and maintained customer databases to facilitate customer segmentation.
  • Built local sales and marketing plan for each targeted district within defined territory.

Customer Representative

Pure International
06 Asia Square Tower 1, 8 Marina View, Singapore
01.2019 - 11.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Provided customers with updates and periodic statements on service developments and changes in trends.
  • Boosted sales revenue by skillfully promoting diverse service options.
  • Maintained and managed customer files and databases.

District Sales Leader

Pure International
06 Asia Square Tower 1, 8 Marina View, Singapore
11.2022 - Current
  • Revitalized regional sales frameworks by focusing on building customer relationships and strategically planning monthly, quarterly and yearly operations.
  • Evaluated costs against expected market price points and set structures to achieve profit targets.
  • Leveraged appropriate pricing strategies and informed company departments on ways to adhere to strategies.
  • Led targeted training programs to educate staff on product benefits and service capabilities.
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.
  • Developed customer service policies and procedures to meet and exceed industry service standards.

Education

Bachelor of Science - Interdisciplinary Business Studies

De La Salle University
Manila, Philippines
06.2015

Skills

  • Managing Multiple Priorities
  • Operational Standards
  • Client Satisfaction
  • Customer Consultations
  • Motivational Leadership
  • Team Oversight
  • Coaching and Mentoring
  • Product Knowledge

Accomplishments

  • Achieved Military Medicine Institute Best Soldier Award by completing medical care with accuracy and efficiency.

Certification

  • Pharmacy Technician Training - 06/2016 to 01/2018
  • Phlebotomy Training - 03/2017 to 05/2017
  • Certified in Basic Cardiac Life Support - 06/2016 to Present
  • Certified in Automatic External Defibrillator - 06/2016 to Present

Languages

English
Tagalog

Timeline

District Sales Leader

Pure International
11.2022 - Current

Customer Representative

Pure International
01.2019 - 11.2022

Administrative Assistant

Office of Sports and Development
01.2018 - 05.2018

Sales and Marketing Representative

Sirius Star Marketing
06.2015 - 12.2015

Bachelor of Science - Interdisciplinary Business Studies

De La Salle University
Rajiv Kent Pagayon Sidhu