Summary
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
SalesManager
Rajiv Kent Pagayon Sidhu

Rajiv Kent Pagayon Sidhu

Summary

Versatile District Sales Manager focused on turning around low-performance territories. Highly effective at developing and implementing improvement plans. Enthusiastic about taking on challenging markets.

Work History

Administrative Assistant

Office of Sports and Development
01.2018 - 05.2018
  • Performed research to collect and record industry data.
  • Processed department orders accurately and within agreed timeframes to meet service standards.
  • Transcribed and organized information to assist in preparing speeches and presentations.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Assisted coworkers and staff members with special tasks on daily basis.

Sales and Marketing Representative

Sirius Star Marketing
06.2015 - 12.2015
  • Supported implementation of contests, events and other initiatives to build presence and reputation.
  • Created and maintained customer databases to facilitate customer segmentation.
  • Built local sales and marketing plan for each targeted district within defined territory.

Customer Representative

Pure International
01.2019 - 11.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Provided customers with updates and periodic statements on service developments and changes in trends.
  • Boosted sales revenue by skillfully promoting diverse service options.
  • Maintained and managed customer files and databases.

District Sales Leader

Pure International
11.2022 - Current
  • Revitalized regional sales frameworks by focusing on building customer relationships and strategically planning monthly, quarterly and yearly operations.
  • Evaluated costs against expected market price points and set structures to achieve profit targets.
  • Leveraged appropriate pricing strategies and informed company departments on ways to adhere to strategies.
  • Led targeted training programs to educate staff on product benefits and service capabilities.
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.
  • Developed customer service policies and procedures to meet and exceed industry service standards.

Education

Bachelor of Science - Interdisciplinary Business Studies

De La Salle University
Manila, Philippines
06.2015

Skills

  • Managing Multiple Priorities
  • Operational Standards
  • Client Satisfaction
  • Customer Consultations
  • Motivational Leadership
  • Team Oversight
  • Coaching and Mentoring
  • Product Knowledge

Accomplishments

  • Achieved Military Medicine Institute Best Soldier Award by completing medical care with accuracy and efficiency.

Certification

  • Pharmacy Technician Training - 06/2016 to 01/2018
  • Phlebotomy Training - 03/2017 to 05/2017
  • Certified in Basic Cardiac Life Support - 06/2016 to Present
  • Certified in Automatic External Defibrillator - 06/2016 to Present

Languages

English
Tagalog

Timeline

District Sales Leader

Pure International
11.2022 - Current

Customer Representative

Pure International
01.2019 - 11.2022

Administrative Assistant

Office of Sports and Development
01.2018 - 05.2018

Sales and Marketing Representative

Sirius Star Marketing
06.2015 - 12.2015

Bachelor of Science - Interdisciplinary Business Studies

De La Salle University

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Rajiv Kent Pagayon Sidhu