Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level retail associate position with a year of experience in the luxury industry. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Boutique Assistant
Longchamp
07.2024 - Current
Created comfortable and inviting boutique environment to make customers feel welcomed and happy to make purchases.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Monitored customers for signs of security concerns and escalated issues to management.
Developed strong rapport with customers and created positive impression of business.
Created inviting environment for customers by maintaining store organization and cleanliness.
Boutique Assistant
Cartier
11.2023 - 05.2024
Demonstrated an in-depth understanding of Cartier's brand heritage and product offerings
Handled customer inquiries, concerns, and returns with professionalism, resolving issues to the satisfaction of the clientele
Maintained visual merchandising standards, contributing to an aesthetically pleasing boutique environment
Upheld the boutique's reputation for excellence in customer service and luxury retail standards
Provided personalized service to high-profile clientele, ensuring a seamless and memorable shopping experience.
Medical Technologist
Changi General Hospital
12.2022 - 09.2023
Provided my service for chemistry, haematology and blood bank departments
Evaluated samples for their suitability for patient testing(Type of container, volume, labelling, timing, ordering etc.)
Performed daily, weekly and monthly maintenance on testing equipment
Completed daily QCs and calibration for all needed tests and reagents(Made sure there was no expiry of any reagents, QC timeouts and performing new lot verfication)
Ran ordered tests on equipment or by manual methods if necessary(Urinalysis is done by microscopy)
Analysized results for any discrepancy, missouts or human error
Informed ordering location of critical results
Released results in a timely manner to avoid delays in TAT
Restocked most laboratory supplies and update
Medical Technologist
Tan Tock Seng Hospital
01.2021 - 07.2022
Conducted PCR tests over a 100 samples during non-peak days using Cepheid Xpert SARS CoV2 kits, PCR Prep STARlet Hamilton(automated liquid handler), Liferiver extractor and Bio-Rad CFX96 Dx Real-Time PCR system
Prepared master mix using MiRXES Fortitude kits
Detected presence of Flu A and Flu B using Xpert Flu kit and presence of Dengue N1antigen and IgM/IgG antibodies using rapid antigen test kits
Proficiently reported back clinical results with 100% accuracy within turnaround time
Achievement of completing more than 1000 Covid tests during peak Covid period, per day.
Junior Medical Technologist
Ng Teng Fong Hospital
07.2015 - 06.2016
Performed sample processing methods over 100 samples that were received from the hospital wards/clinics and external laboratories
Processing methods included culture plate streaking, microscopy, rapid antigen/antibody testings and automated PCR testings
Completed annual assessment from College of American Pathologists in order to maintain integrity of the test results produced by the laboratory
Supported senior colleagues n identifying bacteria using MALD-TOF mass spectrometry and BD Phoenix
Trained 3 new-comers by providing on-the-job training.
Education
Bachelor of Biomedical Science with First Class Honors -
Northumbria University, Management Development Institute of Singapore(MDIS)
04.2020
Diploma in Biomedical Science -
Republic Polytechnic
04.2015
Skills
Team player Expert
Store maintenance
Customer Service
Adaptability and Flexibility
Problem-solving abilities
Client Relationship Building
Effective Time Management Expert
MS Office Expert
Languages
English Native
Tamil Advanced
References
References available on request.
Timeline
Boutique Assistant
Longchamp
07.2024 - Current
Boutique Assistant
Cartier
11.2023 - 05.2024
Medical Technologist
Changi General Hospital
12.2022 - 09.2023
Medical Technologist
Tan Tock Seng Hospital
01.2021 - 07.2022
Junior Medical Technologist
Ng Teng Fong Hospital
07.2015 - 06.2016
Bachelor of Biomedical Science with First Class Honors -
Northumbria University, Management Development Institute of Singapore(MDIS)
Diploma in Biomedical Science -
Republic Polytechnic
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