RajeshKumar Rajendran
Summary
PMP-certified professional with over 10 years of extensive experience in elevator technical support, installation assistance, and field engineering. Expertise in stakeholder management, process improvement, and documentation control, complemented by a proven track record of ensuring safe, high-quality site execution. Equipped to lead full-cycle project delivery and committed to driving successful outcomes as a project engineer. A results-oriented approach fosters collaboration and innovation within teams, enhancing overall project performance.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Field Engineer-Maintenance/modernization
Fujitec Singapore CORPN LTD.
12.2021 - Current
- Guided service engineers in troubleshooting chronic faults and provided technical support for engineering forms raised from the field.
- Followed up on man-trap incidents, conducting root-cause analysis and advising engineers on preventive measures to reduce recurrence.
- Delivered training to technicians and engineers on new products, updated systems, and troubleshooting techniques, increasing team competency and reducing repeat faults.
- Implemented Global Modification Orders (GMO), ensuring proper execution, documentation, and compliance with engineering standards.
- Conducted engineering evaluation and testing for obsolete parts, validating replacement solutions and improving equipment reliability.
- Coordinated RM&D operations by analyzing detected faults, communicating critical issues to field engineers, and ensuring timely corrective action.
- Tested and evaluated new elevator technologies, including Regenerative Drives (Regen), ARD systems, and Rope Grippers, ensuring proper integration and functionality.
- Supported continuous improvement initiatives by collaborating with engineering teams to refine troubleshooting processes and maintenance workflows, reducing mean time to repair (MTTR) and improving operational efficiency.
Service Engineer
Fujitec Singapore CORPN LTD.
12.2017 - 12.2021
- Supervised field operations for all maintenance and service activities, including scheduling, route management, authorization of repair orders, and quality assurance.
- Managed service teams, ensuring efficient manpower deployment, SLA compliance, and adherence to safety and regulatory standards.
- Regularly tracked and monitored service call-backs, verified that all details were accurately recorded in the system, prepared comprehensive breakdown reports with actionable recommendations, and ensured reports were complete and free from manipulation.
- Investigated and documented lift breakdowns, producing detailed reports that reduced downtime by 20% and improved overall reliability.
- Proactively addressed customer issues, reducing complaints by 25% and increasing satisfaction through quality maintenance and precise communication.
- Identified spare parts needs, coordinated procurement, and ensured minimal downtime and uninterrupted operations.
- Conducted random lift inspections and preventive checks, ensuring compliance with BCA safety standards and addressing performance issues.
- Actively collaborated with technicians to identify improvement areas and provide required tools and training, coached them on new product adjustment procedures and systematic event code analysis, enabling faster fault diagnosis, accurate troubleshooting, and professional growth.
- Maintained continuous communication with technicians to reinforce updated Safe Work Procedures and Risk Assessment protocols, ensuring safety compliance and alignment with departmental performance targets
- .Expanded expertise in EVA and Hicoder diagnostics for advanced problem-solving and system monitoring.
Assistant Officer-Global Technical Centre
Hitachi Elevator Asia Pte.Ltd., Singapore.
01.2015 - 01.2017
- Successfully completed training in Installation QA and T&C processes during probation, strengthening technical capability and enabling faster adaptation to complex site challenges.
- Guaranteed electrical safety by performing rigorous insulation tests on elevator systems during slow-speed commissioning, ensuring full compliance with industry standards.
- Executed precision mechanical adjustments, including car panel alignment, door tuning, and calibration of load-weighing devices for accurate operational performance.
- Ensured smooth elevator operation by conducting detailed leveling accuracy checks and optimizing start-shock parameters for enhanced ride quality.
- Conducted comprehensive homing tests—covering fire, power-failure, and recovery scenarios—to validate elevator safety system reliability.
- Coordinated and guided manpower during site activities, ensuring tasks were completed efficiently and in adherence to safety and quality standards.
- Supported testing and commissioning for high-rise projects, ensuring proper performance tuning, safety validation, and system reliability under high-rise operational conditions.
- Collaborated closely with project teams, contractors, and site supervisors to ensure smooth integration between installation and commissioning phases.
Site supervisor for HVAC-Chennai petroleum Corporation ltd.
Voltas Ltd, Chennai.
12.2013 - 12.2014
- Supervised HVAC installation, maintenance, and repair activities while ensuring full compliance with safety standards.
- Coordinated project schedules, manpower, and materials to support smooth site progress.
- Conducted site inspections to monitor work quality and resolve technical issues.
- Managed procurement and inventory of HVAC materials and equipment.
Graduate Engineering Trainee-Production Department
Wabco India ltd, Chennai, India.
12.2011 - 12.2013
- Monitored production operations and ensured adherence to SOPs, quality requirements, and safety procedures.
- Planned daily production based on orders and coordinated resources for different models.
- Tracked hourly production output, resolved issues, and implemented corrective improvements.
- Supported 5S, TPM, and POKA-YOKE activities and prepared machines for related audits.
- Trained production line employees on job standards and supported continuous improvement initiatives.
Education
Bachelors - Mechanical Engineering
Anna University
Chennai04.2011
Skills
- Project management
- Installation planning
- Subcontractor management
- Customer support
- Analytics
- Technical reporting and documentation
- Specifications/drawings review
Certification
- Project management professional.
- Lean Six sigma green belt.
- AutoCAD 2D.
- Managing Work at height.
- NEBOSH Participation.
- Effective business writing.
Recognition
2ND PLACE, INTERNAL FIELD COMPETITION (2019), DEMONSTRATED EXCELLENCE IN TECHNICAL SKILLS:, Equipment installation, Troubleshooting
Timeline
Field Engineer-Maintenance/modernization
Fujitec Singapore CORPN LTD.
12.2021 - Current
Service Engineer
Fujitec Singapore CORPN LTD.
12.2017 - 12.2021
Assistant Officer-Global Technical Centre
Hitachi Elevator Asia Pte.Ltd., Singapore.
01.2015 - 01.2017
Site supervisor for HVAC-Chennai petroleum Corporation ltd.
Voltas Ltd, Chennai.
12.2013 - 12.2014
Graduate Engineering Trainee-Production Department
Wabco India ltd, Chennai, India.
12.2011 - 12.2013
Bachelors - Mechanical Engineering
Anna University