Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Personal Information
Work Availability
Software
Websites
Affiliations
Interests
Work Preference
Languages
Quote
Timeline
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Rajeev Sinha

Rajeev Sinha

Petaling Jaya

Summary

Innovative Senior Architect at DHL IT Services, with a background in developing and implementing complex IT solutions tailored to meet organizational needs, specializing in cloud architecture and container orchestration. Skilled in optimizing system architectures, enhancing operational efficiency, and ensuring seamless integration of new technologies. Demonstrated ability to lead cross-functional teams in executing projects that improve system reliability and performance. Successfully delivered scalable and secure infrastructure solutions, contributing to enhanced system functionality, and business growth.

Expert in automating deployment pipelines, achieving an 80% efficiency boost. Proven problem solver with a strong command of Kubernetes and a commitment to service excellence, driving innovative solutions and fostering continuous improvement in IT delivery.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Senior Architect

DHL IT Services
01.2023 - Current
  • Cloud & Architecture: Lead the design and implementation of secure and scalable cloud architectures using Azure services.
  • Container Orchestration: Drive containerized application orchestration through Kubernetes (OpenShift and AKS), ensuring high availability and resource efficiency.
  • DevOps & Automation: Automate deployment pipelines using Jenkins, GitHub Actions, and Infrastructure-as-Code (IaC) to streamline application delivery.
  • Monitoring and Observability: Leverage Azure Monitor, Log Analytics, OpenTelemetry, Prometheus, and Grafana for comprehensive monitoring and performance optimization.
  • Messaging and Event-Driven Architecture: Architect and implement robust messaging solutions using RabbitMQ and other message brokers to optimize system communication and resilience.
  • AI & Data Analytics: Represent the Customer Solutions (CS) domain for GenAI solutions, ensuring AI-driven enhancements in operations and customer service.
  • Custom AI Model Training: Train and fine-tune OLLAMA custom models locally, using Prometheus and GSN datasets, for advanced AI-driven insights.
  • AI-Powered Dashboards: Develop analytical dashboards using Streamlit (a Python framework) to visualize AI model performance and business insights.
  • Service Quality Champion: Drive service excellence initiatives, ensuring reliability, efficiency, and continuous improvements in IT service delivery.
  • Scalability and Reliability: Design and optimize microservices-based architectures with fault tolerance and scalability in mind.
  • Continuous Learning and Mentorship: Stay updated with advancements in GenAI, Azure, Kubernetes, and messaging technologies, fostering knowledge sharing within teams.

Principal Application Support Specialist

DHL IT Services
Cyberjaya
08.2018 - 12.2022
  • Provided innovative solutions for architecture challenges and managed 200+ databases across On-Prem and Azure Cloud
  • Leveraged data-driven experiments and analysis to identify trends, interpret data, and deliver customer-focused solutions
  • Introduced automation using DevOps tools like Jenkins and Git, increasing team efficiency by 80%
  • Led the development of SOPs, process guides, flowcharts, and work instructions

Senior Infrastructure Engineer - Storage and Backup

DHL IT Services
Cyberjaya
04.2014 - 08.2018
  • Spearheaded operations at Cyberjaya's data center, focusing on comprehensive infrastructure management

Senior System Engineer - Storage and Backup

DHL IT Services
Cyberjaya
09.2011 - 03.2014
  • Collaborated with management and internal teams to assess system requirements
  • Analyzed network data and infrastructure to identify inefficiencies and problems
  • Developed and designed computer systems infrastructure, overseeing patch management
  • Managed end-to-end deployment, installation, configuration, and administration
  • Monitored systems and networks for anomalies, troubleshooting technical issues
  • Trained engineering team on new systems, protocols, and best practices
  • Stayed updated with technology advancements and industry standards

Unix Level III Engineer

HEWLETT PACKARD
Cyberjaya
06.2009 - 08.2011
  • Led a team of six professionals, bearing responsibility and accountability for any service disruptions or outages
  • Undertook the task of hardening operating system parameters to align with client or Dimension Data security policies, standards, and best practices

Senior System Administrator

Butler America
Hyderabad
04.2008 - 03.2009
  • Troubleshot and resolved complex system and application issues, resulting in an improved user experience
  • Monitored system performance, identified potential issues, and implemented corrective action to prevent outages

Command Center Executive

Net Connect Pvt Ltd.
Jamshedpur
07.2007 - 03.2008

Senior System Administrator

EASTERN COMPUNET PRIVATE LIMITED
12.2005 - 06.2007

Education

Master of Business Administration - Information Technology

SGVU
Jaipur
02.2024

Associate Diploma - Data Science

The International Institute of Information Technology
Bengaluru
04.2022

Bachelor of Arts - English Hons

Ranchi University
Jamshedpur
03.2004

Skills

  • Microservices
  • Kubernetes (OpenShift and AKS)
  • Jenkins
  • GitHub Actions
  • Monitoring and Observability (Azure Monitor, Log Analytics, Prometheus, Grafana)
  • Management Systems
  • Automation
  • Storage Area Network (SAN)
  • Splunk
  • Problem solving
  • Containerization
  • Python programming
  • Computer Systems
  • Disaster Recovery
  • Unix
  • Data Management
  • TOGAF 92
  • Resilience
  • Escalation Management
  • DevOps
  • Troubleshooting (Problem Solving)
  • Infrastructure
  • Storage management
  • Container orchestration
  • Cloud architecture
  • Monitoring solutions

Certification

  • Prometheus Certified Associate, The Linux Foundation
  • Certified Kubernetes Application Developer, The Linux Foundation
  • Microsoft Certified: Azure Solutions Architect Expert, Microsoft
  • Microsoft Certified: DevOps Engineer Expert (AZ-400), Microsoft
  • Microsoft Certified: Azure Data Fundamental (DP-900), Microsoft
  • Microsoft Certified: Azure Administrator Associate (AZ-104), Microsoft
  • AWS Cloud Practitioner (CLF-C01), Amazon
  • TOGAF 9, The Open Group
  • RHCE, Redhat
  • HP UX CSA, Hewlett Packard
  • ITILv3
  • Veritas Cluster Suite, Veritas Inc
  • Veritas Storage Management, V
  • Brocade Fabric Administrator Gen5, Brocade
  • RHCSA, Redhat

Hobbies and Interests

  • Stock Analytics: Passionate about analyzing stock market trends, conducting financial analysis, and making informed investment decisions. This hobby enhances my analytical skills and keeps me updated with financial and economic trends.
  • Literature: Enthusiastic about exploring various genres of literature, which enhances my comprehension and critical thinking skills.

Personal Information

  • Place of Birth: Jamshedpur
  • Title: Senior Architect
  • Date of Birth: 12/24/82
  • Nationality: Indian

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Cloud & Infrastructure

DevOps & Automation

Monitoring & Observability

Messaging & Event-Driven Architecture

Programming & Scripting

AI & Data Science

Storage & Infrastructure Management

Affiliations

  • The Linux Foundation
  • Microsoft Certified Community
  • AMQP RabbitMQ Community
  • The Open Group
  • Red Hat Certified Community
  • AWS Certified Community

Interests

Cloud Computing & Architecture

AI & Machine Learning (GenAI, OLLAMA, custom AI model training)

Observability & Monitoring (Prometheus, Grafana, OpenTelemetry)

Messaging & Event-Driven Systems

DevOps & Automation (Jenkins, GitHub Actions, IaC with Terraform & Ansible)

Work Preference

Work Type

Gig WorkPart Time

Work Location

Remote

Important To Me

Flexible work hours

Languages

Hindi
Native language
English
Proficient (C2)
C2

Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Senior Architect

DHL IT Services
01.2023 - Current

Principal Application Support Specialist

DHL IT Services
08.2018 - 12.2022

Senior Infrastructure Engineer - Storage and Backup

DHL IT Services
04.2014 - 08.2018

Senior System Engineer - Storage and Backup

DHL IT Services
09.2011 - 03.2014

Unix Level III Engineer

HEWLETT PACKARD
06.2009 - 08.2011

Senior System Administrator

Butler America
04.2008 - 03.2009

Command Center Executive

Net Connect Pvt Ltd.
07.2007 - 03.2008

Senior System Administrator

EASTERN COMPUNET PRIVATE LIMITED
12.2005 - 06.2007

Master of Business Administration - Information Technology

SGVU

Associate Diploma - Data Science

The International Institute of Information Technology

Bachelor of Arts - English Hons

Ranchi University
Rajeev Sinha