Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
RAJEEV BALAJEE

RAJEEV BALAJEE

Summary

Logistics Executive with 10+ years of successful experience in Global Supply Chain. Focused on reducing costs through shipping, distribution, warehousing and contract negotiation to meet customer demand and bottom line. Strong analysis of budget, distribution costs and transit time frames to maximize corporate profit and achieve timely arrival of shipments.

Strengths include international ocean / air and domestic carrier negotiation and management, importation and distribution of finished consumer goods to Distribution Centers, customer's warehouses and foreign-to-foreign locations, big-box Direct Import programs, HTS Commodity Classification, Compliance and Self-Assessment,

Excellent analytical, critical-thinking and problem-solving skills to evaluate organization logistical operations and execute methods to improve efficiency. Organized and dependable; successful at managing multiple priorities with a positive attitude and great interpersonal skills. Willingness to take on added responsibilities to meet team goals. Recognized consistently for performance excellence and contributions to success in the industry and community

Overview

18
18
years of professional experience

Work History

Managing Director

Fliq Marine Pte Ltd
01.2024 - Current
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Drove bottom-line results through rigorous financial analysis, cost containment measures, and efficient capital deployment strategies.
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
  • Spearheaded corporate reorganization efforts, realigning internal resources to better support growth objectives.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Delivered consistent revenue growth by identifying new business opportunities and expanding service offerings.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Enhanced workplace safety protocols proactively addressing potential hazards before they became critical incidents.
  • Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Increased overall company performance by implementing strategic management initiatives and streamlining operations.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Established high-performing executive team, recruiting top talent from diverse industries to drive organizational excellence.

Global Account Manager

Oneloop Logistics Pte Ltd
04.2021 - 01.2024
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Drove sales by developing multi-million dollar contract sales.
  • Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
  • Implemented innovative marketing strategies to promote products and services, resulting in increased brand awareness among target audiences.
  • Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
  • Championed a customer-centric approach within team, fostering culture of responsiveness and proactive problem-solving that contributed to overall success in managing global accounts.
  • Contributed to product development initiatives by gathering customer feedback on existing offerings as well as emerging industry trends, helping inform future enhancements or new solutions launches.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
  • Consistently exceeded revenue targets by maintaining a robust pipeline of opportunities and effectively closing deals.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Oversaw global product development and partner relationships, enabling footprint expansion into new markets.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Provided ongoing training and development opportunities for team members to enhance their skills in managing global accounts effectively.
  • Conducted regular account reviews to identify areas of improvement, maximizing growth potential within existing clients.
  • Established trust-based relationships with clients by demonstrating industry expertise and understanding their specific needs, leading to repeat business and referrals.
  • Collaborated closely with internal teams to design and execute customized solutions that met each client''s unique requirements, achieving high levels of satisfaction and retention.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.

Key Account Manager

Hellmann Worldwide Logistics
09.2020 - 04.2021
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Created sales forecasts to target daily, monthly and yearly objectives.
  • Presented professional image consistent with company's brand values.
  • Organized cross-functional teams to address complex client requests or projects efficiently, resulting in increased satisfaction levels among key accounts holders.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Built diverse and consistent sales portfolio.
  • Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans.
  • Developed and delivered presentations to key customers to position products and services.
  • Analyzed sales to manage life cycle of product, inventory models and selling rates.
  • Recorded accurate and efficient records in customer database.
  • Informed customers of promotions to increase sales productivity and volume.
  • Delivered exceptional customer service by resolving client concerns quickly and efficiently.
  • Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
  • Negotiated contract renewals with existing clients, securing long-term commitment and fostering ongoing collaboration.
  • Mentored junior members of team in key account management best practices, fostering culture of continuous learning and professional growth within organization.
  • Developed, maintained and utilized diverse client base.

Consultant

Marinetrans Logistics
04.2013 - 08.2020
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Gathered, organized and input information into digital database.
  • Provided ongoing support to clients post-implementation, ensuring long-term success of implemented solutions.
  • Aligned closely with business owners and employees to gather information and gain operational insight.
  • Maintained database systems to track and analyze operational data.
  • Divided and categorized cargo received and redirected shipments in response to customer requests.
  • Provided expert guidance on warehouse management systems, leading to improved inventory accuracy and reduced stock discrepancies.
  • Led third-party vendors in achieving delivery time and cost targets.
  • Monitored logistics performance and identified improvement opportunities.
  • Negotiated favorable shipping rates with carriers, resulting in significant cost savings for clients without compromising service quality.
  • Kept corporate departments and customers updated on critical shipments.
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
  • Developed customized logistics solutions for clients, addressing unique challenges and requirements specific to their industries.
  • Resolved shipping discrepancies by coordinating customer and courier communications.
  • Optimized warehouse layouts for maximum space utilization and efficient material handling, reducing labor costs and increasing productivity.
  • Organized records of vehicles, schedules and completed orders.
  • Directed shipping and receiving of wide range of products daily.

Accounts Executive

Orient Express Lines
06.2010 - 01.2012
  • Proposed product solutions to meet changing customer demands.
  • Established beneficial partnerships with suppliers through effective vendor management strategies promoting mutual success.
  • Presented professional image consistent with company's brand values.
  • Spearheaded process improvements for increased efficiency in financial operations, reducing operating costs while maintaining high-quality standards.
  • Conducted thorough account reconciliations, promptly resolving any discrepancies or irregularities identified during process.
  • Cross-sold products and services to clients to secure additional business and grow revenue streams.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Developed and executed account strategies to meet sales goals.
  • Proactively identified areas for improvement within accounting department, implementing changes that led to increased productivity and accuracy.
  • Met existing customers to review current services and expand sales opportunities.

3rd Sergent

Singapore Armed Forces
09.2006 - 09.2008

Educating recruit about Army basic soldiering skills.

Emphasize on discipline and leadership qualities.

Responsibilities include protecting recruits and maintaining of equipments.

Review, assess, and evaluate each and every recruit.

Carry out briefings, schedules and instructions to recruits.

Conducting Military training programme.

Education

LCCI Diploma in Accounting - Accounts

BMC International College
Singapore
01.2012

BBA -

Bachelors in Hospitality And Tourism Management
Tamil Nadu, India
03.2005

Skills

  • Global and Domestic Supply Chain Solution Management
  • Operations, Distribution and Warehousing Management
  • Ocean carrier Contract Negotiations / Freight Optimization / Shipment Tracking / Scheduling Management
  • Customs Regulations Compliance / Import and Export / Bonded operations / FTZ / Duty Drawback / HTS Classification
  • Project Management / Logistics Planning and Integration / Data Analysis and Interpretation
  • Inventory Management / Shrinkage Control
  • Web-based Logistics Information Systems
  • Budget Preparation and Management
  • Critical Thinking / Complex Problem Solving / Detail oriented
  • Relationship Building / Interdepartmental Collaboration
  • Effective Verbal and Written Communication
  • Work Planning and Prioritization / Decision Making
  • Organizational Requirements Monitoring
  • Issue Resolution
  • Route Optimization / Transportation Activity Management
  • Domestic Freight Management

Languages

English
Advanced (C1)
Tamil
Advanced (C1)

Timeline

Managing Director

Fliq Marine Pte Ltd
01.2024 - Current

Global Account Manager

Oneloop Logistics Pte Ltd
04.2021 - 01.2024

Key Account Manager

Hellmann Worldwide Logistics
09.2020 - 04.2021

Consultant

Marinetrans Logistics
04.2013 - 08.2020

Accounts Executive

Orient Express Lines
06.2010 - 01.2012

3rd Sergent

Singapore Armed Forces
09.2006 - 09.2008

LCCI Diploma in Accounting - Accounts

BMC International College

BBA -

Bachelors in Hospitality And Tourism Management
RAJEEV BALAJEE