Rajbir Kour
Singapore
Summary
Overall, around 8.5 years of Software experience working for leading Banks, Insurance and IT industry around Singapore, India and performed multi-faceted roles like Test Lead, Data Analyst, QA Analyst, Test Analyst based on necessity. 4+ years of experience in software testing process which includes Test Strategy, Test Planning, Test case Design, Test Data preparation, Defect management, Test Traceability Matrix, Regression, Retesting Recipient of various awards/ appreciation email letters for exhibition of superior performance. An excellent communicator with dexterity in delivering high value-added services to institutional and individual clients. Self-motivated, detail-oriented, and creative problem-solver, with a proven ability to adapt in both self-starting and collaborative environments while staying focused on achieving high quality results under strict deadlines. Looking for a challenging position at a prestigious company that will expand my learning and build my testing skills.
Overview
18
18
years of professional experience
Work History
QA Analyst
Wipro (META)
04.2024 - 02.2025
- Vision to provide a platform that other meta team can leverage and build on top of to enable their integration use cases with Meta’s Partners
- Tested and validated Meta’s in house tools, including PMT and Org Tool, to ensure quality and functionality.
- Utilized PMT and Org Tool to streamline processes and improve efficiency, developing strong technical skills in the process.
- Involved in Exploratory testing.
- Worked on Meta Defect Management tool to log bugs.
- Collaborated with cross-functional teams to identify and resolve issues with PMT and Org Tool, demonstrating strong communication and problem-solving skills.
QA Analyst
QAssure Technology (Singlife)
06.2022 - 01.2024
- Project: Finance -Pay-out
- Singlife aimed at introducing new payment mode (Paynow) via life400 system for different modules like Claims, Maturity, surrender, partial surrender, APF which provides customer a new fast payment method to receive their Pay-out amount.
- Worked on life400 Web Application and related tools like IFS (Integrated file system) to create, authorize payments requisition and to validate send and return payment files and reports.
- Liaise with team members who worked on other System (Like Go anywhere, RCS, Salesforce) inter-related to Life400 to validate send and return payment file from DBS.
- Co-ordinate with DBS team members on rejected Acknowledged payment file.
- Participate in creating manual payment requisition to receive successful and rejected payment files to test different scenarios based on user requirement.
- Participate in scrum Call, grooming session, sprint review & Sprint retrospective.
- Attend Sprint planning, provide estimates for user stories.
- Allocation of work to offshore team.
- Participated on Automation tool (Quantum)
- Worked on SQL script using SQL queries and update accordingly to retrieve Client’s data.
Software Tester
Achieve Group (Client IHiS)
04.2021 - 07.2021
- Participate in continuous improvement in quality of test process.
- Involved in creation of different user roles (e.g. Suppliers, Provider, AIC Ops team Admin etc.
- Involved in creation of SMF Subsidy /Non-Subsidy Clients.
- Involved in creation of bulk Orders from both Web portal/mobile Consumer and provider App.
- Participate in creation of claimable orders and Batch Claim.
- Generate Reports of different suppliers and providers for billing
- Worked on Azure devop’s to log bug.
- Liaise with Developers and BA on bug fixes and issue.
Associate Consultant
Capgemini (Client UOB)
02.2021 - 04.2021
- Project – GWB CRM (Global wholesale banking Customer relationship Management) Microsoft Dynamics CRM
- On premise implemented in UOB plays a vital role in providing digitized solution on a single platform to manage end to end customer relationships globally. Web based Application manages business process like Account plan, Call report, Pipeline, Pitchbook etc.
- Worked on Mainframe System AS400
- Develop test plan & test cases by analyzing functional requirement.
- Scripting & Execution: Usage of proprietary interface for scripting which uses keyword -driven framework.
- Involved in Defect Tracking, Regression and retesting.
- Share SIT progress Report to Project manager and stakeholders.
Software Test Executive
Comtel Solutions (Client DBS)
04.2019 - 01.2020
- Project – Regional Cash Operation (ibanking)
- IPE system allows to track regional remittance transaction behavior through major digital channels like Internet banking.
- Prepare detailed technical test design document based on Functional requirement and execute manual test cases in IPE (Web based Application).
- Verify and process Repair and Pending Transactions
- Check negative acknowledged transactions in SAA (SWIFT) system.
- Check EWSS pending transactions in EWSS system and release transaction from EWSS queue.
- Defect logging and retesting of fixed bugs
- Involved in defect review meeting with SG/Offshore Tech and IB teams.
- Worked on CISSH system.
- To manage IPE system dates using HEIDE SQL tool.
- Worked on HK regional remit, CNY Remit, PHP, INDIA, Myanmar, JPY, Pay nets.
Test Engineer
Pactera (Client UOB)
04.2018 - 01.2019
- Project1: GWB
- The Project involved SIT of a web-based applications designed for bank reporting activities.
- Worked on Mainframe System AS400.
- Involved in generating the test data and executing Manual test cases when required.
- Involved in bug detection, defect logging through JIRA and retesting of fixed bugs.
- Involved in defect review meetings with the Development team.
- Generating logs by using SQL Management tool.
- Prepared templates to automate the report testing process where in the data was fetched from the database into an Excel format and compared with the report that is generated from the application.
QA Test Engineer
Asia Media Exchange Pte Ltd
12.2016 - 03.2017
- Aimed to track all lead and retrieve related customer data on one single platform instead of using different system.
- Participated in scrum call, sprint review & sprint Retrospection.
- Attend Sprint planning, provides estimates for user stories.
- Prepare Software test Plan and involved in test case review meeting.
- Co-ordinate with development team and arrange meeting call with developer and Business Analyst.
Data Analyst
Annik Technology Sservices Pte Ltd
India
04.2007 - 04.2010
- Maintained the Database of NPD (National Purchase Diary, USA) & MS DOC using customized & MSE tools.
- Project Name: Tech world (IT/CE Channel)
- Team Size: 30
- Project Description: In this project, our team responsibility is to maintain the database of our client by using customized tools. We keep our client’s database alive by taking various actions (i.e. Add, Match, and Data Cleansing) against the exceptions which we receive on weekly basis. We have to finish these exceptions weekly to meet the monthly deadline.
- Job Responsibilities
- Indulge in Quality Check of the entire project
- Sending Quality reports for all the Worlds
- Understanding the business requirements and thoroughly testing the possible combinations of the requirements in the market surveys that are being developed on a weekly/ daily basis.
- Prepared documents like SIPOC (Supplier Input Process Output Customer), where all the in and out of the process is written.
- Maintain all necessary record keeping for tracking, expediting and communication of status of projects.
- Verifying customer bugs and internal defects for various releases in all products in our test environment like – QA, SIT, UAT and Prod.
- Performing different types of Black Box testing.
- Executing the test cases.
- Worked on User Manual.
- Working together with user on defect.
- Client handling (mails, teleconferences)
- Direct interaction with the client in USA to resolve various issues.
- Managing my team to meet the monthly deadline.
- Project2 MS DOC (IPDM-Integrated Partners Data Management)
- Client Name: Microsoft (USA) Team Size: 5
- Project & Application Description:
- Microsoft has various partners that help Microsoft grow its business and they are managed by PMC (Partner management centre). These are the partners that re-sell Microsoft’s product to the end users. This process involved eliminating the redundancy of Partner’s data without losing any information. It also involved checking and correcting the Parenting structure which helps Microsoft to find the total revenue coming out of each reseller.
- Data Analysis to eliminate redundancy of data in MSO (consolidated database of Microsoft) and Pre –Sales database (Siebel) with the help of CMT tool, Siebel UI and web research.
- A Quattro group of companies
Education
Master of Computer Applications - MCA
Punjab Technical University
Jalandhar, Punjab, India01-2006
Bachelors in Computer Science - B.Sc IT
Punjab Technical University
Jalandhar, Punjab, India01-2004
Skills
- Good communication with effective listening capability
- Goal Oriented and Focused
- Time Management & Scheduling
- Team Player
- Flexible
- Able to work independently
- Warm & Friendly Nature
Languages
English
Hindi
Punjab
Timeline
QA Analyst
Wipro (META)
04.2024 - 02.2025
QA Analyst
QAssure Technology (Singlife)
06.2022 - 01.2024
Software Tester
Achieve Group (Client IHiS)
04.2021 - 07.2021
Associate Consultant
Capgemini (Client UOB)
02.2021 - 04.2021
Software Test Executive
Comtel Solutions (Client DBS)
04.2019 - 01.2020
Test Engineer
Pactera (Client UOB)
04.2018 - 01.2019
QA Test Engineer
Asia Media Exchange Pte Ltd
12.2016 - 03.2017
Data Analyst
Annik Technology Sservices Pte Ltd
04.2007 - 04.2010
Master of Computer Applications - MCA
Punjab Technical University
Bachelors in Computer Science - B.Sc IT
Punjab Technical University
Experience
- Total Exp – 8.5 years
- QA Analyst – 4 years
- Data Analyst – 4 years