Rajat Gupta

Order To Cash(O2C) Deductions- Independent Consultant ( Mars Inc.; North America)

• Contact customers to exert every possible effort to secure payment on accounts receivable when due and to motivate customers to pay promptly on invoices and invalid deductions.
• Research and resolve customer deductions; coordinate with business partners to resolve contested items; recommend appropriate action for item handling. Either issue credit or contact the customer to collect unauthorized deductions.
• Assisting in the preparation of regular reports on AR ageing and financial statements by providing timely and accurate AR data visual presentation on client calls; VP/Director connect for CPG segments.
• Identifying and implementing process improvements to enhance AR efficiency and accuracy.
• Improved management skills by participating in rigorous training programs and workshops.
• Showcased strong organizational skills by effectively managing multiple projects and tasks simultaneously, meeting all deadlines, and maintaining a high level of performance under pressure.
• Assisted with onboarding of new employees by providing training and development resources.
• Collaborated with cross-functional teams to achieve project goals on time.
• Streamlined reporting processes to ensure timely and accurate financial reporting, supporting strategic decision-making.
• Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.

• Oder to Cash-Collection A/R Senior associate(Marsh & Mclennan;EMEA)
• Monitoring account keeping track of customer accounts and identifying overdue payments.
• Reaching out to customers to discuss their debts and attemp to collect payment.
• Managing payments and refunds operations.
• Preparing reports on the status collections and customer account updates for team.
• Collaborating with other divisions, such as Cash application/billing/invoicing team for resolving of queries.
• Initiating legal action in when required.

• Order to Cash- Credit Analyst:Hinduja Leyland Finance Ltd
• Credit underwriting of the proposed deal of loans and further recommending to top-level management after analysing the financial statement and the credibility of the customer.
• Successful disbursement of loans; releasing payments through corporate banking. after getting a sanction or sanctioning loans.
• Conducting quality audits and regular checks on R2R, cash books, & other ledgers.
• Handling the overall expenses of the hub and the branch associated with the hub and submitting the LTA of the employees after examining.
• Conducting review meetings when necessary with the hub managers & sales team.