Rajarathinam Kalaiselvan
Summary
Seasoned QA Lead and aspiring QA Manager with 11+ years of experience in software testing, automation, and quality management. Adept at leading cross-functional teams, optimizing testing processes, and delivering high-quality software products. Proficient in building robust test frameworks and implementing industry best practices to ensure scalable and reliable systems.
Overview
13
13
years of professional experience
Work History
Lead Software Test Engineer
FRESHWORKS INC
04.2021 - Current
- Spearheaded test automation strategies, enhancing productivity and coverage.
- Collaborated with product and development teams to establish robust test plans and deliver high-quality releases.
- Mentored and guided a team of 10+ QA engineers, fostering a culture of excellence.
Senior Software Test Engineer
FRESHWORKS INC
09.2017 - 03.2021
- Conducted performance testing using JMeter, identifying bottlenecks and optimizing system performance.
- Championed security testing initiatives, ensuring compliance with industry standards.
- Automated regression test suites using Selenium and Ruby
Software Test Engineer
ZARGET TECHNOLOGIES PRIVATE LIMITED
11.2016 - 08.2017
- Designed comprehensive test strategies, improving application reliability.
- Automated regression test suites using Selenium and Java, reducing manual efforts.
- Conducted exploratory testing to uncover hidden issues in the system.
- Coordinated testing efforts with development teams to resolve critical bugs effectively.
Software Test Engineer
ZOHO CORPORATION PRIVATE LIMITED
05.2013 - 10.2016
- Implemented test automation frameworks for CRM solutions.
- Defined and tracked QA metrics, including defect densities and open defect counts.
- Collaborated with cross-functional teams to align testing efforts with business goals.
Software Trainee
ZOHO ACADEMY
05.2012 - 04.2013
- Acquired foundational knowledge of software development.
- Engaged in hands-on training on basic coding
Skills
- Automation Tools: Selenium, TestNG, Junit, JMeter
- Programming Languages: Java, Python, Ruby on Rails, HTML, CSS, JavaScript
- Testing & Methodologies: Software Testing, Manual Testing, Test Automation, Test Planning, Test Engineering
- Other Technologies: MySQL, Agile Methodologies, Security Testing, Load Testing, Web Application Testing
- CRM & Marketing: Customer Relationship Management, Marketing Automation Software, Conversion Rate Optimization
- Additional Skills: L2 Analysis and Debugging, Java Framework, Testing Process
Accomplishments
- Established a robust base for load testing tailored to CRM applications, optimizing performance and scalability.
- Developed custom load testing reports using JavaScript and CSS, enabling detailed analysis and actionable insights.
- Automated the build process by creating efficient shell scripts, significantly reducing manual intervention.
- Solely managed QA operations for a development team of 50+ engineers, ensuring seamless quality assurance processes.
- Mentored and guided over 10 test engineers, fostering skill development and enhancing team performance.
- Designed and implemented the Serenity automation framework from scratch, streamlining test automation efforts.
- Coordinated cross-team testing initiatives, effectively managing collaboration among diverse teams.
- Resolved 100+ customer tickets within three months, addressing critical issues with speed and precision.
- Collaborated with a team of 10+ cross-team test engineers, driving alignment and synergy in testing practices.
Languages
Tamil
English
Timeline
Lead Software Test Engineer
FRESHWORKS INC
04.2021 - Current
Senior Software Test Engineer
FRESHWORKS INC
09.2017 - 03.2021
Software Test Engineer
ZARGET TECHNOLOGIES PRIVATE LIMITED
11.2016 - 08.2017
Software Test Engineer
ZOHO CORPORATION PRIVATE LIMITED
05.2013 - 10.2016
Software Trainee
ZOHO ACADEMY
05.2012 - 04.2013
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