Raja Rajeshwari

1. Payroll

• Managing the full cycle of payroll processing, including calculating salaries, deductions (tax, CPF, etc.), and ensuring timely and accurate disbursements.
• Maintaining accurate employee records, including personal information, pay details, and other relevant data within the payroll system.
• Ensuring compliance with all relevant Singaporean employment laws, tax regulations (e.g., CPF, income tax), and company policies.
• Maintaining and updating payroll systems, ensuring data integrity, and identifying areas for improvement or automation.
• Preparing regular payroll reports for management, finance, and other stakeholders, as well as analyzing payroll data to identify trends and discrepancies.
• Addressing employee inquiries related to payroll, providing clear explanations of payroll procedures, and resolving any payroll-related issues.
• Working closely with HR, finance, and other departments to ensure smooth payroll operations and effective communication.
• Participating in initiatives to improve payroll processes, streamline workflows, and enhance the overall payroll system.
• Worked with outsourced vendor: TMF
• Supposed to implement software and had experience in using Payday.
  
  2. Recruitment
• As an In-house recruiter, I focus on the full cycle of recruitment for the company, from sourcing and screening candidates to managing the offer process and onboarding.
• Identifying and attracting suitable candidates through various channels like online job boards, social media, employee referrals, and networking events.
• Conducting interviews, assessing candidates' skills and cultural fit, and managing the selection process.
• Building strong relationships with hiring managers, HR teams, and other stakeholders to understand their needs and provide updates on recruitment progress.
• Negotiating offers, managing the onboarding process, and ensuring a positive candidate experience throughout the process.
• Contributing to the company's employer branding efforts to attract top talent.
• Identifying opportunities to improve recruitment processes, enhance efficiency, and optimize the candidate experience.
  
  3. Employee Relations
• Handling Employee Relations Cases.
• Managing end-to-end investigations into grievances, misconduct, and policy breaches.
• Providing guidance and advice to HR Business Advisors and managers on handling employee relations issues.
• Responding to employee violations of policy and helping to resolve workplace conflicts.
• Ensuring compliance with local employment laws and company policies.
• Developing and implementing employee relations policies and procedures.
• Conducting periodic internal reviews and audits to identify gaps in Ethics and Integrity processes.
• Providing guidance and support to employees on various employee relations matters.
• Counseling and advising managers and employees on conflict resolution and performance management.
• Tracking employee relations trends to proactively create a positive organizational culture.
• Preparing reports and providing critical analysis on industrial relations trends.
• Collaborating with legal counsel and other stakeholders on employee relations matters.
  
  4. Compensation and Benefits
• Developing and maintaining salary structures and pay policies.
• Conducting job evaluations and market analysis to ensure competitive pay.
• Administering performance-based pay, bonuses, and incentives.
• Ensuring internal equity and compliance with pay-related laws.
• Managing employee benefits programs, including health insurance, retirement plans, and paid time off.
• Administering benefits enrollment, communication, and claims processing.
• Researching and recommending new benefits programs.
• Ensuring compliance with benefits – related laws and regulations.
• Preparing and analyzing compensation and benefits reports.
• Communication compensation and benefits information to employees.
• Collaborating with HR and other departments on C&B matters.
• Staying up to date on industry trends and best practices.
• Managing the compensation and benefits budget.
• Developing and implementing C&B policies.
  
  5. Training and Development
• Identify training needs through surveys, interviews, and performance data analysis.
• Design and develop training programs, including creating instructional materials like manuals, presentations, and online modules.
• Facilitate training sessions, workshops, and seminars, both in-person and virtually.
• Evaluate the effectiveness of training programs through assessments, feedback, and performance metrics.
• Keep abreast of industry trends and best practices in adult learning and instructional design.
• Work with various departments and subject matter experts to ensure training aligns with organizational goals.
• Manage training logistics, including scheduling, budgeting, and enrollment.
  
  6. Compliance
  Ensure the company complies with all applicable labor laws and regulations, including those related to safety, fair employment practices, and data privacy.

7. Performance Management
8. Policy Development and Enforcement

1. Payroll

• Managing the full cycle of payroll processing, including calculating salaries, deductions (tax, CPF, etc.), and ensuring timely and accurate disbursements.
• Maintaining accurate employee records, including personal information, pay details, and other relevant data within the payroll system.
• Ensuring compliance with all relevant Singaporean employment laws, tax regulations (e.g., CPF, income tax), and company policies.
• Maintaining and updating payroll systems, ensuring data integrity, and identifying areas for improvement or automation.
• Preparing regular payroll reports for management, finance, and other stakeholders, as well as analyzing payroll data to identify trends and discrepancies.
• Addressing employee inquiries related to payroll, providing clear explanations of payroll procedures, and resolving any payroll-related issues.
• Working closely with HR, finance, and other departments to ensure smooth payroll operations and effective communication.
• Participating in initiatives to improve payroll processes, streamline workflows, and enhance the overall payroll system.
• Worked with outsourced vendor: TMF
• Supposed to implement software and had experience in using Payday.

2. Recruitment

• As an In-house recruiter, I focus on the full cycle of recruitment for the company, from sourcing and screening candidates to managing the offer process and onboarding.
• Identifying and attracting suitable candidates through various channels like online job boards, social media, employee referrals, and networking events.
• Conducting interviews, assessing candidates' skills and cultural fit, and managing the selection process.
• Building strong relationships with hiring managers, HR teams, and other stakeholders to understand their needs and provide updates on recruitment progress.
• Negotiating offers, managing the onboarding process, and ensuring a positive candidate experience throughout the process.
• Contributing to the company's employer branding efforts to attract top talent.
• Identifying opportunities to improve recruitment processes, enhance efficiency, and optimize the candidate experience.

3. Employee Relations

• Handling Employee Relations Cases.
• Managing end-to-end investigations into grievances, misconduct, and policy breaches.
• Providing guidance and advice to HR Business Advisors and managers on handling employee relations issues.
• Responding to employee violations of policy and helping to resolve workplace conflicts.
• Ensuring compliance with local employment laws and company policies.
• Developing and implementing employee relations policies and procedures.
• Conducting periodic internal reviews and audits to identify gaps in Ethics and Integrity processes.
• Providing guidance and support to employees on various employee relations matters.
• Counseling and advising managers and employees on conflict resolution and performance management.
• Tracking employee relations trends to proactively create a positive organizational culture.
• Preparing reports and providing critical analysis on industrial relations trends.
• Collaborating with legal counsel and other stakeholders on employee relations matters.

4. Compensation and Benefits

• Developing and maintaining salary structures and pay policies.
• Conducting job evaluations and market analysis to ensure competitive pay.
• Administering performance-based pay, bonuses, and incentives.
• Ensuring internal equity and compliance with pay-related laws.
• Managing employee benefits programs, including health insurance, retirement plans, and paid time off.
• Administering benefits enrollment, communication, and claims processing.
• Researching and recommending new benefits programs.
• Ensuring compliance with benefits – related laws and regulations.
• Preparing and analyzing compensation and benefits reports.
• Communication compensation and benefits information to employees.
• Collaborating with HR and other departments on C&B matters.
• Staying up to date on industry trends and best practices.
• Managing the compensation and benefits budget.
• Developing and implementing C&B policies.

5. Training and Development

• Identify training needs through surveys, interviews, and performance data analysis.
• Design and develop training programs, including creating instructional materials like manuals, presentations, and online modules.
• Facilitate training sessions, workshops, and seminars, both in-person and virtually.
• Evaluate the effectiveness of training programs through assessments, feedback, and performance metrics.
• Keep abreast of industry trends and best practices in adult learning and instructional design.
• Work with various departments and subject matter experts to ensure training aligns with organizational goals.
• Manage training logistics, including scheduling, budgeting, and enrollment.

6. Compliance

• Ensure the company complies with all applicable labor laws and regulations, including those related to safety, fair employment practices, and data privacy.

7. Performance Management

8. Policy Development and Enforcement

• Contract Renewals (Permit application, renewal
  of permits and cancellations, renewal of
  employee's contract, updating, medical etc.)
• HR Operations.
• Documentations and filing.
• Assisting departments such as Compensation and Benefit Department / Training & Development Department
• Ad-hoc assignments

1. Payroll

• Payroll for office staffs and FNB staffs (Headcount up to 200 staffs).
• Payroll done manually and also used the software called Sage.
• Managing the full cycle of payroll processing, including calculating salaries, deductions (tax, CPF, etc.), and ensuring timely and accurate disbursements.
• Maintaining accurate employee records, including personal information, pay details, and other relevant data within the payroll system.
• Ensuring compliance with all relevant Singaporean employment laws, tax regulations (e.g., CPF, income tax), and company policies.
• Maintaining and updating payroll systems, ensuring data integrity, and identifying areas for improvement or automation.
• Preparing regular payroll reports for management, finance, and other stakeholders, as well as analyzing payroll data to identify trends and discrepancies.
• Addressing employee inquiries related to payroll, providing clear explanations of payroll procedures, and resolving any payroll-related issues.
• Working closely with HR, finance, and other departments to ensure smooth payroll operations and effective communication.
• Participating in initiatives to improve payroll processes, streamline workflows, and enhance the overall payroll system.

2. Recruitment

• Proactively sourcing candidates through various channels such as job boards, social media, professional networks, and referrals.
• Reviewing applications, conducting initial screenings (phone interviews), and assessing candidate suitability for specific roles.
• Coordinating and conducting interviews, both in-person and virtual, to evaluate candidates' skills, experience, and cultural fit.
• Managing the candidate pipeline, providing regular updates to candidates and hiring managers, and ensuring a positive candidate experience throughout the recruitment process.
• Collaborating with hiring managers to understand their recruitment needs, providing guidance on talent acquisition, and building strong relationships with stakeholders.
• Assisting with offer negotiations, managing the onboarding process for new hires, and ensuring a smooth transition into their new roles.
• Maintaining accurate records of recruitment activities, generating reports on key metrics, and tracking progress against targets.
• Keeping abreast of industry trends, recruitment best practices, and relevant employment regulations in Singapore.
• Work passes application (entire process).

3. Employee Relations

• Managing and resolving grievances, disciplinary actions, and other employee relations issues, often involving investigations and documentation.
• Ensuring that company policies are consistently applied and that the organization complies with relevant employment laws and regulations.
• Mediating disputes between employees or between employees and management, aiming for fair and equitable resolutions.
• Providing guidance to managers and employees on employee relations matters, including performance management, conflict resolution, and disciplinary actions.
• Contributing to the development and review of HR policies and procedures to ensure they are current, effective, and aligned with best practices.
• May be involved in developing and delivering training programs to managers and employees on topics such as communication skills, conflict resolution, and understanding HR policies.
• Ensuring proper documentation of all employee relations matters, including investigations, disciplinary actions, and other relevant communications.

4. Compensation and Benefits

• Designing and implementing compensation structures, salary bands, and benefits packages that attract and retain talent while remaining cost-effective.
• Managing salary reviews, bonus payouts, performance appraisals, and ensuring accurate payroll processing.
• Staying informed about local employment laws and regulations (e.g., MOM regulations) and ensuring that C&B programs comply with these requirements.
• Overseeing benefits programs like medical insurance, leave management, and other employee benefits.

5. Training and Development

• Identifying training needs through surveys, interviews, and performance data analysis.
• Designing and developing training materials, including e-learning modules, presentations, and manuals.
• Assessing the effectiveness of training programs through feedback, assessments, and performance metrics.
• Working with subject matter experts, trainers, and stakeholders to ensure training relevance and quality.

6. Performance Management

7. Maintain a safe workplace during Covid / Covid ambassador.

8. Policy development and enforcement.

HR Admin / Accountant

• Payroll (Entire process done manually).
• Recruitment (Entire process for full time/part time and intern positions).
• Accounts / Basic book keeping (daily).
• Documentation and filing of all programe / client / employee related matters.
• Assisting in compiling and sending emails to clients.
• Providing basic training for newly joined Interns.

Event Management Team

• Coordinating of shows and managing shows.
• Liaising with artists for new television shows.
• Liaising with vendors (make up artist / food caterers / event space management and other vendors that is required for shows).
• Preparation of all equipments such as cameras, lightings and etc.

• Managed scheduling of meetings and events, optimizing team collaboration and resource allocation.
• Streamlined processes for data entry using software tools, improving efficiency and accuracy of records.
• Coordinating with merchants from overseas for
  events (related to IT shows).
• Reviewing and assisting on Accounting and
  Payments.
• Updating of confirmed merchants and their IT
  products.
• Accounts (basic book keeping).
• Attending to phone calls / customer service.
• Gathered and organized materials to support operations.

• Assisted in coordinating daily operations to enhance service delivery and customer satisfaction.
• Developed and maintained strong relationships with vendors to ensure timely order fulfillment.
• Organized schedules for team members, ensuring optimal resource allocation across shifts.
• Monitored performance metrics, providing insights to improve overall team productivity and effectiveness.
• Entered data, generated reports, and produced tracking documents.
• Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
• Coordinating of riders and assigning them to
  locations to pick up and delivering of food.
• Reviewing and assisting on Accounting and
  Payments.
• Documentations, filing, assisting in compiling and sending emails to clients and attending phone calls.
• Providing basic training for newly joined interns.
• Other adhoc/administrative tasks.