RAJAN KUMAR

• End to End integration of platforms deployment S/4HANA,ARIBA and Service Now Asset management landscape
• Deployment of ITAM, ITSM SAM/HAM,S/4HANA & ServiceNow Integration and integrated ILMT and TADz scans
• Process Expertise for E2E Procurement and IT Asset management and Capitalization of Assets inS/4HANA
• Working with assigned target to sunset all legacy tools(27) and make the Platforms up and successfully deployed by Q4 2023
• Savings of US$10.8 M as part of commitment for TSA Exit with IBM
• Spearheaded innovative approaches to resource allocation and strategic planning.
• Monitored office workflow and administrative processes to keep operations running smoothly.
• End to End Integration planning for Data Attributes in Ariba and S/4HANA system for Assets category in Service Now
• Asset Site-Asset Right-Asset Lite Strategy to reduce overall TCO for Accounts
• Engaged with BIG4 consultants for Platform Deployment
• Defining Used cases for HAM Pro and SAM Pro for ITAM solutioning
• Worked closely with organizational leadership and board of directors to guide operational strategy.
• Managed daily operations while overseeing multiple locations to foster increased productivity.
• Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
• Monitored expenditures to mitigate risk of overages.

Leader -Process Transformation and Kaizen Team JAPAC

• M&A engagement for US$20Bn spin off from IBM with End to End seamless transition
• Managed AI and Cognitive Automation for 1.2 M hours with effective savings of US$20M in operations in turn driving productivity efficiency and cost avoidance
• Managing Expense and Budget for Business to drive cost optimization for bottom line revenue impact
• Meeting Executives and agree to drive VSMs and Bot Camps to drive automation and process simplification, and cognitive culture
• Process Simplification,Automation and Transformation backed by Cognition and AI
• Led teams of up to 14 personnel, supervising daily performance as well as training and improvement plans.
• Assessed risks associated with team activities and implemented appropriate procedures to mitigate potential problems.
• Engaged analytical subject matter experts outside project teams to drive troubleshooting of critical process-related deviations and enhance process improvements.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Defined clear targets and objectives and communicated to other team members.

• Audit owner for JAPACfor all Operational execution to drive compliance across Quote to Cash process
• Work on Transformation initiatives involving Process Simplification and Automation to help Business cost take out for 40M globally
• Managing Brand prioritiesto enable business growth
• I nnovative pre-sales support mechanismto enable Sales with more Sales Face Time
• Assisted senior leadership in managing all aspects of operations.
• Led teams of up to 25 personnel, supervising daily performance as well as training and improvement plans.
• Trained and developed department leaders and management staff for specific projects and ongoing operational needs.
• Communicated all capacity, sourcing and technology gaps with upper management.
• Prioritized tasks and allocated resources appropriately to keep teams focused and productive.
• Assessed risks associated with team activities and implemented appropriate procedures to mitigate potential problems.
• Reviewed proposed regulatory changes and evaluated potential impacts on business operations.
• Supported continuous process and performance improvement for manufacturing issues, robustness and compliance.
• Set aggressive targets for employees to drive company success and strengthen motivation.
• Leveraged data and analytics to make informed decisions and drive business improvements.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.

• Managed & Executed more than 1.2 Billion worth of signings for IBM in Deal Operations
• Innovative concepts of Information design for Business proposals thru client journey maps and Murals
• Trained new team members by relaying information on company procedures and safety requirements.
• Established strong stakeholder relationships for smooth project delivery.
• Monitored team performance to identify productivity improvement opportunities.
• Delegated tasks strategically and monitored progress for timely completion.
• Improved team morale and retention through recognition and reward programs.
• Supported staff with developing professional skills and abilities, uplifting team performance.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Set aggressive targets for employees to drive company success and strengthen motivation.

• Drove target of US$500M globally with multiple wins contributing to >US$50M
• Develop proposals for Customer's requirement/RFP & sizing the Network.
• Prepare the Competitive Analysis; render Network Consultation and Design Solution to customers' by understanding their requirement.
• Manage Link Sizing, Pricing & Frequency Planning for various networks to assist the sales force.
• Conduct presentation to customers regarding the offering SWOT analysis & the key benefits
• Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
• Executed appropriate staffing and budgetary plans to align with business forecasts.
• Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
• Identified cost improvement changes and cost savings plans to increase company savings.

• Performed preventive maintenance and repairs on mechanical equipment.
• Trained and managed drafters, junior engineers and surveyors.
• Delivered public presentations to provide plans and updates on projects.
• Adhered to timelines to meet quality assurance targets.
• Controlled project costs by approving expenditures.
• Assessed scope and requirements to assist with project design determinations.
• Developed and implemented proactive maintenance practices.
• Identified needed parts to keep equipment in top operating condition.
• Mentored and coached entry-level and junior engineers to improve talent and boost skill levels.

• Provided input to team lead regarding areas for process and procedural improvement.
• Tested and analyzed equipment design and performance feasibility to determine potential ROI.
• Performed preventative maintenance to keep tools and equipment functional.
• Developed positive working relationships with stakeholders to effectively coordinate work activities.
• Prepared action plans for problematic processes and assets.