Summary
Work History
Education
Skills
Timeline
Generic
Rainie  Tan

Rainie Tan

Summary

Dynamic administrator with proven expertise at Poh Kim Video Pte Ltd in managing sensitive information and enhancing office efficiency. Skilled in MS Office and customer service, I excelled in maintaining personnel records and fostering strong client relationships, resulting in improved satisfaction and streamlined operations.

Work History

Administrator

Poh Kim Video Pte Ltd
11.2019 - Current
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Maintained personnel records and updated internal databases to support document management.
  • Established an organized filing system that streamlined document retrieval and reduced misplaced files.

Customer Sales Assistant

IORA
2017 - 2018
  • Resolved customer complaints professionally, ensuring a positive outcome for all parties involved.
  • Enhanced customer satisfaction by providing timely and accurate product information.
  • Provided personalized recommendations based on customer needs to boost sales and satisfaction levels.
  • Developed a reputation for exceptional service by understanding customer preferences and anticipating their needs.

Sales Assistant

Kappa
01.2014 - 2016
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.

Education

No Degree - Retail/ Administration

ITE

Skills

Office administration

Customer service

MS office

Administrative support

Staff management

Data entry

Timeline

Administrator

Poh Kim Video Pte Ltd
11.2019 - Current

Sales Assistant

Kappa
01.2014 - 2016

Customer Sales Assistant

IORA
2017 - 2018

No Degree - Retail/ Administration

ITE
Rainie Tan