Raine Soh

• Supporting two RMs for trades and customer servicing, account
openings, lombard lending and KYC reviews.
• Greater China Market

GFIW (Greater China)

• Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
• Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
• Performed duties and provided service in accordance with established operating procedures and company policies.
• Organized daily workflow and assessed appropriate staffing to provide optimal service.

• Provide strong support to 5 Senior Client Adviser’s Trades,
account opening and all client related service request
• Mainly handle DCI, ELN & Time Deposits
• Singapore & Malaysia Market

• Support 4-5 RMs

• Provide strong support to Senior Client Adviser’s Trades,
account opening and all client related service request
• Has well equipped knowledge in FX Tarn/Pivot,
Accumulator/Decumulator, unit trust, ELN/SLN
• Indonesia Market

Wealth Management

• Provide sound wealth advisory to internal customers
(only servicing EDs & MDs of the bank)
• Handled both sales and services

• Staff banking

Wealth Management

• Provide strong support to Client Advisors’ Trade, Funds
Transfer, Account Opening & Maintenances, and all related
client servicing
• Received quarterly compliments from different Client Advisors

Consumer Banking Group

• Sales and marketing of Currencies and Unit Trust investment,
Structured Deposits, Wealth Planning and FX Contracts
• Stationed in heartland mall – Ang Mo Kio
• Awarded Certificate for best UT Sales