Raine Koh
Summary
Seeking for an opportunity where I can be able to use strong organizational skills, educational background and ability to communicate with people, which will also let myself grow professionally and personally.
Overview
3
3
years of professional experience
Work History
Food and Beverage Cashier
Barista, Coffeebean and Tealeaf
02.2020 - 10.2021
- Singapore, Not US or Canada, Learned how to efficiently work in kitchen and serve drinks to customers
- Meals on Wheels Volunteer
- Utilized product knowledge of foods and beverages to make suggestions to customers
- Provided correct change to customers while following cash handling policies and procedures
- Operated and sanitized kitchen and food preparation equipment
- Accurately handled cash register transactions while providing excellent customer service
- Collected trash and empty trays from empty tables to maintain clean and tidy dining area
- Cleaned and organized condiment and beverage stations to maintain tidiness
- Resolved customer complaints independently or with aid of supervisor
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction
- Engaged customers to help create superior food and beverage experience
Intern
Kentucky Fried Chicken Management Pte Ltd
09.2022 - 02.2023
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Interacted with customers by phone, email, or in-person to provide information.
- Identified new ideas, products and/or features that improved customer satisfaction, reduced costs and kept product line in forefront of industry.
- Drafted clear technical documentation, detailing product design specifications.
- Documented and updated build, quality and performance records.
- Communicated with vendors and key suppliers to select project materials and meet customer needs.
- Devised new products and features to boost customer satisfaction, reduce costs and propel product line to industry forefront.
- Recommended solutions, built custom proposals, prepared supporting information and delivered presentations to boost sales.
Volunteer
Meals On Wheels
12.2020 - 01.2021
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
- Communicated with staff members to stay informed about volunteer opportunities and events.
Education
CCA -
Singapore Polytechnic
Singapore04.2023
High School Diploma -
Edgefield Secondary School
Singapore12.2019
Skills
- Communication skills, Bilingual, Time management, Restaurant experience, Leadership, Laboratory Experience, Data
- Analysis Skills, Food Safety Experience
- Technical Skills :
- Microsoft Excel
- Customer Seating
- Corporate Bill Payment
- Sales Expertise
- POS Systems Operations
Timeline
Intern
Kentucky Fried Chicken Management Pte Ltd
09.2022 - 02.2023
Volunteer
Meals On Wheels
12.2020 - 01.2021
Food and Beverage Cashier
Barista, Coffeebean and Tealeaf
02.2020 - 10.2021
CCA -
Singapore Polytechnic
High School Diploma -
Edgefield Secondary School
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