Rahmah Binte Abu Nil
Woodlands
Summary
Driven professional with proven expertise in Office Administration and Help Desk Support, honed at Grand Hyatt Singapore. Excelled in enhancing efficiency through innovative documentation practices and seamless coordination across departments.
Overview
5
5
years of professional experience
Work History
Event Service Administration
Grand Hyatt Singapore
06.2016 - 06.2021
- Provided exceptional support during peak seasons or periods of high call volume, maintaining composure under pressure.
- Increased overall efficiency by developing templates for frequently used documents, ensuring consistency across all communications.
- Maintained strict confidentiality when handling sensitive staff data, adhering to all relevant regulations and guidelines.
- Coordinated closely with other departments such as sales office, stewarding office and finance office.
- Assisted with order processing, invoice generation, and payment collection for a seamless purchasing experience.
Education
Rangoon Secondary School
Singapore11.1997
Skills
- Help Desk Support
- Documentation
- Microsoft Office
- Office Administration
Timeline
Event Service Administration
Grand Hyatt Singapore
06.2016 - 06.2021
Rangoon Secondary School
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