RAHIMAH RAHIMI
Summary
Dynamic Assistant Store Manager with a proven track record at CEDELE BAKERY KITCHEN, excelling in retail operations and customer engagement. Enhanced store efficiency through strategic merchandising and staff mentorship, fostering a loyal customer base. Skilled in POS systems and problem-solving, consistently delivering exceptional service and driving sales growth.
Overview
2
2
years of professional experience
Work History
Assistant Store Manager
CEDELE BAKERY KITCHEN
12.2023 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Associate
CEDELE BAKERY KITCHEN
07.2023 - 10.2023
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Performed cash, card, and check transactions to complete customer purchases.
- Prepare food and beverages according to our Standard Operating Procedures and Recipes
- Responding promptly to customer inquiries.
- Ensuring outlet is kept clean and tidy at all times.
Education
No Degree - Hospitality Management
REPUBLIC POLYTECHNIC
Singapore, Null, Singapore03-2023
No Degree - HIGHER NATIONAL ITE CERTIFICATE IN HOSPITALITY OPE
HIGHER NITEC
Institute Of Technical Education04-2020
No Degree - NATIONAL ITE CERTIFICATE IN FOOD & BEVERAGE OPERAT
Institute of Technical Education
SINGAPORE12-2017
Skills
- Problem-solving
- POS systems
- Retail operations
- Customer service and engagement
- Store opening and closing
- Order management
- Inventory counting
- Staff supervision
Timeline
Assistant Store Manager
CEDELE BAKERY KITCHEN
12.2023 - Current
Associate
CEDELE BAKERY KITCHEN
07.2023 - 10.2023
No Degree - Hospitality Management
REPUBLIC POLYTECHNIC
No Degree - HIGHER NATIONAL ITE CERTIFICATE IN HOSPITALITY OPE
HIGHER NITEC
No Degree - NATIONAL ITE CERTIFICATE IN FOOD & BEVERAGE OPERAT
Institute of Technical Education
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