specialise in install, service, and repair printers, scanners, and copiers. Their duties include traveling to clients' homes or businesses, performing maintenance, troubleshooting problems, and repairing faulty equipment.
also be required to write diagnostic reports and provide clients with training.
responsible for maintaining computer systems and other technologies in a business setting.
install hardware and troubleshoot computer issues, responding to IT questions from company employees and updating malware protection devices to prevent viruses.
IT & Copier Technician
TTS INTERNATIONAL COPIER PTE LTD
02.2020 - 08.2022
Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Assisted customers with technical support inquiries.
Replaced defective components and parts on malfunctioning computers and office machines.
Updated and replaced outdated drivers and software for computers and office machines.
Copier Service Technician
PTC BUSINESS SYSTEM PTE LTD
02.2017 - 09.2019
Updated and replaced outdated drivers and software for computers and office machines.
Replaced defective components and parts on malfunctioning computers and office machines.
Assisted customers with technical support inquiries.
Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Computer Technician
YIH MING ENTERPRISE (M) SDN BHD
01.2015 - 03.2017
Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
Linked computers to network and peripheral equipment.
Used diagnostic tools to identify hardware failures and replace non-functional components.
Completed routine and complex software installations, assisting users of various levels of computer sophistication in operation of new and existing software.