Ragu Bathi Kannan
Johor Bahru
Summary
I am highly effecve at me management and interacng producvely with colleagues and clients. Capable auditor to produce clear and concise reporng. Remains highly involved in the tracking and tesng of implemented soluons. Versale, organized and detail-oriented auditor and determined to leverage diverse funconal experience in markeng, project management, sales, and finance in a challenging markeng management role.
Overview
13
13
years of professional experience
Work History
Direct Sales Representative
Dunlopillo Sg Pte Ltd
03.2025 - Current
- Led product demonstrations to effectively communicate features and benefits to potential customers.
- Developed and maintained strong relationships with clients, enhancing customer loyalty and retention.
- Analyzed market trends to identify opportunities for product positioning and competitive advantage.
- Trained and mentored new sales representatives on best practices and company policies.
- Collaborated with marketing team to create promotional materials that aligned with sales strategies.
- Managed customer inquiries and resolved issues promptly, ensuring high satisfaction levels.
Tele Marketer
INCOME INSURANCE (SG) LIMITED
Singapore
11.2022 - 12.2023
- Deliver compelling sales pitches tailored to the needs and interests of each prospect, aiming to convert leads into satisfied customers.
- Meet and exceed assigned sales targets and quotas through proactive selling and effective communication.
- Maintain accurate and detailed records of customer interactions, ensuring all relevant information is captured for follow-up and reporting purposes.
Tele Marketer
SRG ASIA PACIFIC SDN BHD (ASTRO PROJECT)
Kuala Lumpur
07.2020 - 05.2022
- Promoting or introducing various Astro packages.
- Responsible to achieve Omni Sales' yearly target while ensuring delivering a good customer experience by practicing consultative and value-based selling.
- Able to communicate with customers through various OMNI Channel platforms - voice, email, live chats, social media, web chats, eCommerce, etc.
- Serving high-quality service to customers & promoting a good customer experience.
Cashier
BRINK'S SINGAPORE PTE. LTD
Singapore
01.2017 - 01.2018
- Company Overview: Brink's Singapore basically supports mainly DBS Bank and a small portion of UOB Bank.
- Managing cash management department, processing cash, and preparing cassettes for ATM machines.
- Also, liaise daily float cash orders for customers according to the delivery notes.
- Brink's Singapore basically supports mainly DBS Bank and a small portion of UOB Bank.
Tele Marketer and Event Executive
CNE GLOBAL SDN BHD
Kuala Lumpur
01.2013 - 12.2013
- Promote various types of products from Korea to our Malaysian businessmen.
- We do it through calling personally, and sending emails.
Education
BCP, PGI, HI, Comm-GI
SINGAPORE COLLEGE OF INSURANCE
Bachelor - Accounng and Finance
SEGI COLLEGE KUALA LUMPUR
Kuala Lumpur11.2022
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University of Greenwich
Kuala Lumpur01.2013
STPM/A-Levels - undefined
SEK. MEN. KEB. WANGSA MAJU
Kuala Lumpur01.2008
Skills
- TIME MANAGEMENT
- COMMUNICATION
- PROBLEM SOLVING
- CREATIVITY
- LEADERSHIP
Languages
ENGLISH
MALAY
TAMIL
Personal Information
- Date of Birth: 1989-02-19
- Nationality: Malaysian
- Marital Status: Married
Timeline
Direct Sales Representative
Dunlopillo Sg Pte Ltd
03.2025 - Current
Tele Marketer
INCOME INSURANCE (SG) LIMITED
11.2022 - 12.2023
Tele Marketer
SRG ASIA PACIFIC SDN BHD (ASTRO PROJECT)
07.2020 - 05.2022
Cashier
BRINK'S SINGAPORE PTE. LTD
01.2017 - 01.2018
Tele Marketer and Event Executive
CNE GLOBAL SDN BHD
01.2013 - 12.2013
BCP, PGI, HI, Comm-GI
SINGAPORE COLLEGE OF INSURANCE
Bachelor - Accounng and Finance
SEGI COLLEGE KUALA LUMPUR
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University of Greenwich
STPM/A-Levels - undefined
SEK. MEN. KEB. WANGSA MAJU