Alaguraj Radhakrishnan

• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.

Plannednned and resourced personnel and logistics for operations component exercises, resulting in highly trained personnel ready to act quickly in critical roles. Collaboratedorated with process owners to refine procedures, devise best practices, and correct quality audit findings.Investigatedtigated and resolved departmental non-conformances.assessed supplier quality to maintain tight cost controls and maximize business operational performance.trained new employees on proper protocols and customer service standards.

• Set, enforced, and optimized internal policies to maintain responsiveness to demands.
• Devised processes to boost long-term business success and increase profit levels.
• Worked in a matrix management environment with oversight of division-level managers, operations, sales, finance, human resources, safety, and compliance.

assisted in the recruiting, hiring, and training of team members.

tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

trained and guided team members to maintain high productivity and performance metrics.

• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline the scope of positions for the new organization.
• Managed purchasing, sales, marketing, and customer account operations efficiently.
• Interviewed and hired strong candidates for team openings, using newspapers, job boards, and social media to find applicants.
• Monitored daily cash discrepancies, inventory shrinkage, and drive-offs.
• Developed and implemented a high-quality work environment as measured through employee satisfaction ratings.
• Drafted invoices for completed work.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Identified and qualified customer needs, and negotiated and closed profitable projects with a high success rate.

• coordinated with the general manager on different operational issues and promotional activities.
• supervised operations team to support operational excellence and excellent customer service.
• Developed and maintained operational guidelines for staff.
• monitored employee productivity and optimized procedures to reduce costs.
• Monitored employee productivity and optimized procedures to reduce costs.
• Generated operational reports for management on a monthly schedule.
• Reduced the store's shrinkage by 20% by limiting operational losses and adding more than $24k per year in operating profit margin.
• Evaluated current operational strategies and recommended improvements.
• Enhanced employee management by developing schedules, tracking time, and administering payroll.
• Spearheaded daily staff meetings to identify improvement strategies, discuss policy updates, and facilitate open communication.
• evaluated inspection reports and service tickets and prepared repair invoices.
• assessed supplier quality to maintain tight cost controls and maximize business operational performance.
• implemented an employee safety initiative with a 10% injury rate for over 2 years.

• supervised the entire production process and prepared proper documentation for dispatch.
• performed a root cause analysis and implemented corrective actions.
• inspected all machines and equipment and provided necessary repairs.
• communicated with other team members to enhance processes and performance.
• procuring raw materials essential for the supply chain by negotiating with supply chain vendors.
• Determined the most effective approaches to new projects by reading and analyzing blueprints, drawings, and sketches.
• comply with all federal, state, and local work safety policies and regulations.