Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rachel Wong

Summary

-Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

-Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

-Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

-Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

6
6
years of professional experience

Work History

Beauty Consultant

New York Skin Solution
12.2018 - 02.2019
  • Perform customized beauty treatment for customers
  • Provide professional recommendation and market products and services to customers
  • Perform facials and apply basic make up
  • Greet guests and help on inquires and registration

Beautician

Allure Beauty Saloon
02.2019 - 07.2022
  • Booking of appointment and doing confirmation calls
  • Eyebrow trimming, and drawing eyebrow for customers
  • Customizing facial for customers according to their skin type with or without ampoules, RF/ HF/ Aura light

Call Centre Executive

Healthway Medical Enterprises
06.2023 - 04.2024
  • -Responsible for handling appointment bookings (screening and post-screening) for all Health Screening guests (Private/walk in and corporate) for both health screening centers.
  • Responsible for managing guest queries regarding Health Screening.
  • Responsible for ensuring the medical reports for all guests are released in time.
  • Responsible for managing feedback and customer complaints regarding Health Screening and ensuring it is resolved in the required time frame.
  • Responsible for following up on queries that may require some assistance from the health screening doctor or other staff.

Student Services Executive

Firstcom Academy
04.2024 - 12.2024
  • Liaising with students, trainers & related departments & organizations to ensure programmes run smoothly
  • Providing support for learners and companies through telephone, emails & walk-ins
  • Ensuring smooth daily operational activities
  • Assisting in facilitation of training
  • Preparation of course materials
  • Administrative work (Attendance, Evaluation, Document Filing, etc)
  • Monitoring and scheduling all training to ensure compliance
  • Planning and submitting trainers’ monthly calendar, trainer hours report
  • Assisting in the company’s continuous improvements and training-related areas

Education

PSLE Certification -

Pei Tong Primary School
Singapore, Null, Singapore
12-2012

“N” Level Certification -

Christ Church Secondary School
Singapore, Null, Singapore
12-2017

Diploma in Retail - Digital Marketing

NATC Institute Pte.Ltd
Singapore, Null, Singapore
09-2022

Skills

  • Executive support
  • Customer relations
  • Team leadership
  • Administrative skills
  • Team player
  • Motivation
  • Problem resolution
  • Quality management
  • Workflow planning
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Powerpoint

Languages

English
Chinese (Mandarin)

Timeline

Student Services Executive

Firstcom Academy
04.2024 - 12.2024

Call Centre Executive

Healthway Medical Enterprises
06.2023 - 04.2024

Beautician

Allure Beauty Saloon
02.2019 - 07.2022

Beauty Consultant

New York Skin Solution
12.2018 - 02.2019

PSLE Certification -

Pei Tong Primary School

“N” Level Certification -

Christ Church Secondary School

Diploma in Retail - Digital Marketing

NATC Institute Pte.Ltd
Rachel Wong